This was a calm and wonderful hotel, with many more amenities than I expected! The breakfast wasn't…read moreincluded, but was delightful. Front desk staff were great, and even went above and beyond for me: When I arrived, my friends were heading out. They allowed me to leave my bags under their care until I could return and properly check in. The room and bed were quite comfortable.

Okay, so I'm not sure how to rate this place. On the one hand, it's clean, relatively up-to-date,…read morethe room is plenty spacious and it's been a nice, quiet stay. On the other hand, the mattress is an old spring mattress that should have been replaced some time ago, but it's serviceable. What prompted the review, though, was my trip down to the little store in the lobby. I'm a Diamond whatever with Hilton, and we get certain benefits at different properties. Normally, when I check in, the front desk will inform me of what perks I get at the property. They didn't do that here. I did ask, though, if I received the food/drink credit each day and she confirmed that I did. The credit is $10, by the way. So, I just went down to the little store thing in the lobby because I wanted a drink. Now, I get it - we're a captive audience, so to speak, so prices are going to be a little inflated because of the convenience factor. But... oh... my... gosh. A 20 oz. bottle of Diet Dr. Pepper- $6. A pint of ice cream - $16. I mean, it's the same ice cream you can get down the street at HEB for $4. Like I said, I expect the prices to be a little higher... but 400%? Absolutely ridiculous.

Well kept hotel. Just checked in for the second time in 2 weeks for work purposes, and the computer…read morewas down. The poor guy behind the desk was trying hard to get me a room as fast as possible. He was a little frazzled but got the job done. He was very apologetic (the computer issue was not his fault at all, but he was quick, kind and professional. Overall, it was a nice customer service interaction). This is one of the best La Quintas I've been to recently, and I'm in them a LOT. Highly recommend.

This by far is the best La Quinta we have stayed at. We prefer La Quinta because of its new…read moreaffiliation with Wyndham Rewards. With my Platinum status I was able to get an early check in around noon on check in day. Check in was painless. Room was comfortable with a great A/C! Loved they had a desk and another small table to eat on. Now on to the best thing about our stay! Breakfast! Breakfast is included and they had an extensive variety of choices. Most breakfast is usually continental and carb laden but not here. Eggs and bacon and sausage along with potatoes were offered. And on the second day a full mexican breakfast was on the buffet. Along with these items were waffles, french toast, bagels, cereal and yes of course 3 kinds of hot coffee! We loved everything about breakfast here! Overall staying here is a must when in Mercedes, Tx!

Over the years the Valley has come and gone as a place of work - once again I find myself picking…read morethis area back up and I decided to look for somewhere new to stay within the Marriott brand and found this relatively ( within the last 18 months) new Aloft! I am impressed! Fast, friendly check in! Room was huge, bright and comfortable, loved the black out shades, comfy beds and plenty of room to work out! Large TV with plenty of channel selections, large shower and sink area - all good! As an Ambassador member they left a very generous gift basket loaded with snacks and drinks which was a nice gesture! They have a bar downstairs and small restaurant though I did not try it! Great location, close to shops and restaurants! Will definitely stay here again!

UPDATE: 3 days after my review, I received an email from 'Giselle Perez' apologizing for the…read moreissues I experienced. Pretty much the standard 'we're sorry we didn't meet your expectations . . .' Then she also indicated she was going to add loyalty points to my account. Okay - good gesture - props for addressing and trying to 'make it right'. Then a few days later a pending credit to my credit card showed up in the amount Inwas charged for the room and I was really impressed . . . But the pending credit disappeared the next day . . . and no loyalty points have been added to my account. I contacted Marriott Bonvoy and was told that points like that post in a few days. So - unfortunately - this property made a bad experience even worse! The initial review: So - positives and negatives. After having WiFi, streaming and plug-in/USB issues at the last 3 Marriott properties we've stayed at, we figured we'd give this place a try since part of their business model is open-concept and technology. The outside of the property was nicely done with different life-sized statues. The inside was very open and looked nice. The staff at check-in were friendly. The room itself was very open concept - not my usual 'type' of room but it was actually good - very modern as well. Plenty of USB and plug-ins which was good. The bed was ok - not great - much softer than we generally like but not too bad. The pillows were heavy and full-sized -- a big plus given the industry trend towards tiny wimpy pillows. The one nightstand had a 'music station' that looked like and old-fashioned radio but which is designed to use your device to play music. Nice - but it took up 90% of the nightstand. The bathroom was fine - no issues at all - plenty of counter space and a shelf underneath. That's where the good parts end. Given the streaming issues we've had at Marriott properties lately we tried the streaming - and - it would not work. It simply would not go into any screen to allow signing in - not for any streaming platform. They sent someone to look at it and said they had to 'escalate' it. So - same story as the other properties, but it was worse here because the streaming and technology is a BIG part of their business model. So - we tried the 'regular' tv. Unfortunately, while the menu showed channels, there was no program guide so you literally had to flip through every channel to see what was on. Again, very disappointing especially given their business model. Then, at 3:47 am, we heard an extremely loud voice - sounded like they were in our room. We kinda freaked out and then we realized there was nobody in the room but it was clearly someone speaking VERY loudly from in our room. After turning on all the lights, we found the hotel's walkie talkie that they left behind the microwave when they were trying to fix the television/streaming. It was cranked up to max volume and someone was talking on it. Neither of us were able to go back to sleep and when we went downstairs to go to our morning meeting we took the walkie talkie to the front desk. Clearly they were confused but no real apology at all. So - once again a Marriott property has some issues. We are thinking it's time to cut ties with Marriott despite our rewards status with them. Something has really, really changed at Marriott properties the past year.

PRO' SGreat check in…read more Drink coupon in key card folder. Our aunt in her hand-cap room had a king size bed, sectional sofa. Ours had a king size and a nice desk. Breakfast was fabulous, a employee served us the main parts. Biscuits and gravy, my favorite. Breakfast area very nic3, comfy. Extra friendly. Super clean Bar area was nice, very comfy. We had old-fashioned, not the best but good. A/C was great. CON'S Bed was extra firm, hard. Shower, had 2 hand-held heads problems with that was to switch the showering head to the lower head, the switch was on top showing head. I am 5'8", I stood on the side of the bathroom tub to reach the head to switch it. Aunt got a cup to take a shower, like bathing a child. See pictures.

Pros: Clean Easy…read morecheck in Good breakfast Cons: Toilet seat doesn't have a cover Room 237- closet next door makes on and off humming noise Check in was easy. They let us bring our dogs. The room was nice. Spacious and clean. The bathroom was clean. They have shampoo and bar soap available. The bathroom did disappoint in that I felt like even a truck stop would have a lid for the toilet. It was an inconvenience. The property is updated. Breakfast was good. Lots of got options. They even had tortillas. Someone serves you. It's like a buffet line. Our biggest issue was the closet next to our room. It made noise and off throughout the night keeping us up. We called the front desk and were told they couldn't do anything. I will admit that after a surgery, the room was comped. I would have rather had the sleep, but I do appreciate it. Parking is plentiful. The pool looked nice. I didn't use it.

Good location near the airport and a mall. Stayed seven…read morenights. One of the days house keeping did not provide sheets, pillow cases or make the bed up for sleeping. We had to make our own bed and secure pillows from the adjacent room. Also the morning breakfast had refried beans every day. Sausage one day. No bacon except for tiny bits in the potatoes. Scrambled eggs each was okay. On a scale of one to five, I give it a one. No apologies we're given for house keeping screw-up. Rm. 210

Clean redecorated. But now towel racks. No where to put hand or bath towels to dry.read more

Excellent service with great outside pool. Convenient to restaurants and stores for what ever you…read moreneed.

Excellent hotel in the Harlingen region. Has four floors. Plenty of parking spots available…read more Access the hotel off the feeder of the highway (my GPS apps kept trying to come in from an inaccessible backroad). Rooms were spacious, nice, and modern. Large flat screen TV in all the rooms. I got a room with only a standup shower but comfortably could fit two people. Complimentary breakfast Monday through Friday from 6am-9am and Saturday and Sunday 630am-930am. Has the usual things such as eggs, potatoes, self-made waffles, yogurt, toast/bagels, and juices. Free WiFi that was good speed throughout the facility. Pool is supposedly heated, but it was still really cold and we had to leave within a few minutes of being in the water.

Checked into my first room here blew my nose through the tissue in the toilet flushed the toilet…read moreand it overflowed until it flooded the bathroom. AC not working well in the room as well. Marriott Help came up gave me another room went to that room right next to the elevator works really loud. Turn the shower on to see if it worked. Let it run for about five minutes and it was like lukewarm maybe a little warm. AC is not working. I can't get the AC down HOT in the rooms. There are stains on the carpet looks like they've been bleached... This bathroom shower smell like piss and it was super dirty. I don't think I'll be staying here anymore. It wasn't great. The first time I stayed here as well. Maintenance of the building has not been upkeep, dirty stinky, and not maintain well. Looks like something was dripping off the walls in the bathroom as well and the trash wasn't taken out so I think I got a dirty room for the second room. Let's see if I can get a third room that works. Got into my third room shower doesn't even get warm. AC gets down doesn't smell like piss but it's still dirty. Hasn't been vacuumed door picked up. Hairs are all over the bathroom counter big hairs. I'm bald so I know they're not mine. Ugh this is not a Marriott. I'm used to this is a low level low quality.

Stayed for 2 weeks due to house remodeling I felt right at home didn't wanna leave great place…read morerestaurants right across the street walking distance shopping center block away and great housekeeping staff n lobby Highly recommended thanks you for everything will be back.