These people are thieves and liars. Because of them and LG…read moremy family and I did not have a stove for over a month, after it was found to have a propane leak. These people are also dangerous, as they also told LG, the stoves manufacturer, that they had NOT found any leaks after checking every valve, even though they never moved the stove to take anything apart. They never showed up when they were scheduled to and yet they decided to close the ticket and label their job as "complete," without a valid explanation. This made sure LG paid them for wasting my family's time while doing absolutely nothing to solve the issue. Then, they had the audacity to want to fix my father's washer, as if nothing had happened. I wouldn't trust them to fix a sandwich, much less anything your family needs to run a home.

Please do not use this company for any type of repairs. They had my tv for over a month, with no…read morecallbacks and updates. They have horrible service, also refunds will take over a week. Even if you pay cash... bad for business.

On Sunday July 6 our a/c stopped working. Technicians came out Tuesday 8 July. We were told TXV…read morevalve needed to be replaced but needed to be ordered. Valve came in Friday morning 11 July. They could not get Technicians out to us until Monday 14 July. We lived and slept in a house with no a/c for 9 days. When the technician arrived to repair the unit he informed us that the company has window units to loan out in situations such as ours. He asked if anyone had offered and we said no. I even told the repair center that the temperature in the house was 98 degrees. Needless to say we were not happy to hear that we could have had a window unit​

The service was prompt contacted the office spoke with Lorena V she is pleasant to work with…read moreassured me I would get service as soon as possible next day service. Tech Hunter O arrived on time and completed the job, very knowledgeable and friendly I very satisfied with there work and will continue to use there services.

We are on their Platinum program and they come out and service our AC unit. They are always so…read moreprompt and professional. Today we had their texh, Bryson, in our home and he took care of every detail. I enjoy the assurance that our HVAC is in great shape and ready to take care of us regardless of the weather.

Caution: Preventive Maintenance Caused Leak -- Company Refuses to Fix Without Liability Waiver…read more We purchased a preventive maintenance plan from George Cunningham Company expecting professional service and peace of mind. Instead, their technician capped the secondary drain port, which caused water to pour from the air handler, damaging our floors. A second technician later confirmed that the drain pan was broken. We reported this in detail on July 17, and since then -- no one has called us back, repaired the damage, or followed up. The company offered to replace the drain pan only if we signed a waiver releasing them from all liability. They also said they would clean the coil "as a goodwill gesture." But that doesn't fix the damage they caused, nor does it excuse weeks of silence while we've had to rely on a portable AC unit in extreme Texas heat. We've now filed complaints with the BBB and TDLR, and are sharing our experience to warn others. When a company causes a problem, hides behind a waiver, and refuses to take accountability, that's not professionalism -- it's negligence.

this is to confirm my phone call on 5/27/25for my request for a return of the funds $189.85 you…read morereceived from my credit card on 5/1/25. This message will terminate any service you have provided to me. Alfred V. Rizzo, 7162 Ashmont Circle, Tamarac, Florida 33321.

We had 3 quotes one was 2500 less than Snyder and the 3rd which was the greatest blessing we have…read morehad was half less than what Snyder was charging

My air conditioner broke down Apri 2024. The company came out and assessed my needs. i needed to…read morehave a complete replacement of the unit and was told the cost would be $14,000. i authorized the replacemnett. I am writing to express my dissatisfaction with the service provided by Aire Serv and the lack of regard for its customers. I was scheduled for an appointment today, May 15, 2024, between 12:00 and 1:00 PM, but no one showed up. This is extremely frustrating as I have been waiting to resolve an ongoing issue with my HVAC system. Additionally, a technician was supposed to speak with his boss yesterday and report back to me, but I have not received any communication regarding this matter. This lack of follow-through is unacceptable. The problem I am experiencing involves a motor and a drain that, according to Aire Serv, was installed correctly. However, the drain makes noise, particularly at night, which is quite bothersome. I was told that I could hire a plumber to reroute the drain lines, but this would require breaking up concrete, which is an unreasonable and costly solution. I expect Aire Serv to take responsibility for resolving this issue without further delay or additional cost to me. The company's representative is Angel Rodriguez. if I could give less than one star, I would!

My A/C broke down on 4/18. I have a home warranty and contacted them to open up a claim. They…read moredispatched this company to come and diagnose. The tech said it was the fan motor and it needed to be replaced. He said he would report this to the home warranty company for approval and the faster we do it the faster it's approved. Well today, I get an email from the warranty company with a write up per the tech saying the A/C is not to be installed in the southwest region so therefore it's "illegally installed." Funny how when the tech was at my house, he never mentioned this to me. However per Carrier (the A/C manufacturer), Texas is in the south east region. Also per ICC standards, Texas is in the south east region. I called the warranty company back and they said to contact the contractor (Air Serv of Harlingen). Upon talking to Angel, the owner of the company, I asked what specifically he was referring to that said Texas was in the south west region and he couldn't tell me. He only said "according to the U.S." I said that he was wrong and according to the manufacturer and ICC, Texas is in the south east region. Why would our home builder "illegally" install all these A/C units? I asked my neighbors and their units also have the "do not install in the south west tags." Is the whole neighborhood illegally installed then?? So while Air Serv of Harlingen and the warranty company are in need of some geography lessons, my family is still without A/C. Moral of the story how are you going to claim there's a sticker on the unit that says "not to be installed in the southwest" FROM THE MANUFACTURER but then ignore the manufacturers map on where the southwest is?? Truly pathetic service.