If you like something that much, it only means you would like to come back again for more. And, so we did. We returned to Hotel Tesoro!
My partner and I had been at Hotel Tesoro a couple years ago, right around the time when travelers were still skeptical about traveling to Mexico (or wherever around the country), but it didn't stop us. We took advantage of flight deals to Mexico each month. So, we chose Hotel Tesoro in Cabo and why not. We liked it then and we liked it even better in February. Our long time friends had joined us in Cabo and had the best birthday Cabo 3-day trip ever.
We arrived at Hotel Tesoro around 7pm, mid week. We were welcomed by desk staff and got checked in no time. The lobby was open setting, very spacious, nice decor, over all, a pleasant atmosphere. I liked that there was a little mini market at the lobby area. I did not recall seeing it before.
Our rooms were nothing to brag about (basic, no balcony, nothing fancy), a little out dated but it was okay for us because we rarely stayed indoor. We were out and about throughout the day and didn't come home until midnight or so.
We had some pool and jacuzzi time. It was perfect for the several hours we spent hanging outside, taking in some not-so-heated sun and simply enjoying the view of the marina...sea of Cortez. It was definitely good day for roof top lounging.
The Vista Roof restaurant offered complimentary full breakfast buffet. It was exceptional. A nice variety of fresh and delicious foods. The servers, on the other hand, were not so exceptional. What we've experienced and have compared to other all-inclusive full buffet restaurants, the servers at Vista Roof do not have that friendly welcoming attitude. I thought that maybe at least one of them would be a stand out. But no. They have however, approached us only when it was time to sign our name and room number on the check. Nothing more.
On that same note, the pool servers weren't exceptional either. From what I recall, there were about 2-3 male servers huddling around the pool bar area. It did not appear that any of servers were concerned or paid any attention to guests in/around the pool unless they were summoned by one of us.
They were friendly but not at all attentive. Not sure if that's how pool servers conduct business but from my experience at other resorts, pool servers should always be "working the room" ...there will always be someone at the pool or lounge chairs in need of something. It was annoying having to flag down a server(s) from afar.
House keepers were all friendly and polite and would ask if there was anything we needed. Unfortunately, opposite that of the roof top servers at the pool and restaurant.
Special shout out to Jose the lobby bartender. Friendly, caring, attentive and fun. He should train roof top restaurant and pool servers on how to become exceptional customer service staff.
We liked the Light House restaurant the last time we visited. However, preferred the full buffet at Vista Roof for our breakfast needs instead. By the way, the omelette station staff were exceptional.
Despite the unexceptional staff members at Hotel Tesoro, I still feel it deserves an overall 5 star. It's walking distance to the marina, the restaurants, bars, stores, pharmacies, activities, etc. All nearby. We didn't need a rental car during our stay in Cabo but only to get to and from the airport.
We will definitely return to Hotel Tesoro. Hopefully by then, the unexceptional staff have already been trained in becoming exceptional read more