There are 125,000 reasons why I didn't enjoy my visit, as that's the cost of the car that I want. It seats 7, apparently gets about 300 miles on a charge, and looks smaller than a Toyota Rav. Tesla is on the right track, we've got to create and use energy from renewable resources and I wish them all the best. It was a great visit, and, at the end of the day, Tesla does retain it's appeal. The folks working in the room were nice, answered my questions, and must be very familiar with looky lues like me....but I'll be back to look some more. read more

Tesla - 7 Seats.... - Car Dealers Near Me - Palm Desert, California

If you're looking for a Tesla this is the place to go! As we walked in we were immediately greeted with warm smiles and positive attitudes. We were initially helped by Pat who took us through all the features in the model we were looking at. It didn't feel like you were being sold a car it felt like you were being educated (in a positive way) on the benefits and features of driving electric. I hadn't thought about driving electric until stepping into this Tesla Dealer and I feel as though I was fully educated on the ups and downs of driving electric. After viewing all the models we decided on a test drive. The store manager, Daniel, was the one who conducted our test drive. The drive was amazing, and left everyone in the car bewildered by how amazing the ride was. Overall, the shop was very nicely arranged, the staff communicated well, and most importantly they made us feel welcome. If you ever plan on buying a Tesla I highly suggest buying from this dealer. read more

Tesla - Customization bar that allows you to customize, and see the price of your preferred vehicle. - Car Dealers Near Me - Palm Desert, California

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Great experience shopping for a Tesla. We didn't buy one but we are thinking about it. Nick was a great co-pilot and educator. I hope we call to order one in the future. read more

We discovered this store during our last trip but weren't able to make a visit. Fast forward to today and an unscheduled visit back to the desert and this was high on my list of things to do while here. Street parking along El Paseo was easy being that it's summer time and who wants to walk around in 100+ heat. Once inside we were greeted by a nice young lady. She offered assistance and we gave the typical response "just looking". Once we started checking out the car further we began asking questions and this gal knew her stuff. This was unlike any car dealer experience I've ever encountered. First off, they were informative, polite, respectful and no sleazy high pressure sales tactics. We learned about the various models Tesla makes, my favorite of course is the Model S P90D. Boasting 762 horsepower with a 0-60 time of 2.8s, this thing must be a rocket ship. The design inside and out is beautiful. The control panel on the dash is like a super sized Ipad. There was also a blue Model X parked out front which is beyond beautiful if you're in the market for an SUV. We learned about the distance these vehicles will go on a single charge and how rising temperatures extends the range further. Also amazing is the extensive map of charging stations and supercharging stations across the country to make traveling a breeze. The cost to recharge, zero! Seriously has me reconsidering trading up to the Cadillac CTS-V to the Model S, P90D. read more

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This store is closed. A handwritten note taped to window over the weekend has now been updated to "Tesla has moved to online ordering" or something similar. Short-sighted decision indeed to close these stores. Most people are still do not have the knowledge or awareness of electric cars. Lots of questions and hesitation, which requires a touch/feel/personal experience to start the consideration process. read more

Thank You,,,?to all at Team Tesla Motors....I am going to purchase a Model X... from this Company very soon.. 5 STARS... read more

Tesla - Car Dealers Near Me - Palm Desert, California

So I know it isn't a Supercharger location, but there are no signs posted notifying Tesla owners that the 6 Tesla charging spots are for store use only (Brea Mall in Brea, CA has this notification posted). We were eating at a restaurant in the El Paseo area hoping to charge while we ate. On one prior occasion we did charge while we ate at Sullivan's. However, the same six Tesla cars were parked in spots for over 2.5 hours - mind you that two of them were not even plugged in. I assume all 6 cars were demos for the store. Is this a public Tesla charging station or is it not? Put up a sign so we know. read more

Tesla - Car Dealers Near Me - Palm Desert, California

An amazing experience everything from the show room to setting up a test drive we came in last week looked at the car and gave us a lot of information and set up an appointment for this week. we had an appointment at noon we drove the car for about 20- 30 minutes it's amazing vehicle and we're definitely considering buying one. Great staff great facility read more

Tesla - Here's a demo of the car we picked Cant wait !! - Car Dealers Near Me - Palm Desert, California

Super awesome showroom experience. Sales rep really well informed and truly passionate about product. Very patient in explaining all the bells and whistles. Helped us build our car right there and do not pressure is at all to buy. Wishing every car recon experience was like this. No high pressure sales. The EV practically sells itself on beauty and performance alone. 300 plus miles per charge in the city is simply amazing. Can't wait for the 35K model so that the country will rethink how they drive and what they drive. Tesla rocks it. read more

Tesla - Seriously amazing EV - Car Dealers Near Me - Palm Desert, California

Had a great time at this Tesla store. They answered all of our questions they are so friendly. Awesome location five-star treatment not really much more I can say what you say top-of-the-line customer service and CARS that's it. #1CarDealershipInTheWorld read more

Easy to schedule a test drive and get you to put a down payment to order your car but it has been a real disaster to try to schedule a delivery of your car! I am so disappointed in how difficult it has been to work with corporate Tesla to get a contract in order to help get financing. I reached out to my local dealer who is the one that help me make the purchase initially, Richard. I am hopeful he can help navigate the complex internal tesla administration to help me get my car. I will leave an update on my review if I am successful. After canceling on me after I already scheduled to pick up my new Tesla I am encountering difficulty in getting a contract from them so my bank will finance the large loan. For such an expensive car, this is far from luxury customer service. They are turning what is supposed to be an exciting time of getting a new car into a very stressful one. VERY DISAPPOINTED! read more

Great store.......great people.......however I do not believe there is a supercharger here......they are in Indio...... read more

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Easy to schedule a test drive and purchase the car, but they didn't follow through on DMV paperwork. We call and call and rarely get a return call. Now they want us to walk the paperwork through the DMV ourselves! UGH! I've never had such poor after-purchase care! It seems like they are only interested in the sell, not the customer care. read more

I signed up and made my deposit for a Model 3 on March 31, 2016. After a two year wait, i configured my M3 on March 1, 2018 adding an additional $2,500. towards my deposit; now non-refundable. On April 15, 2018 I was issued a VIN number and instructed to pay 100% of the remaining balance of $58,279.00 via ACH- which I immediately did, and with excitement. My (false) assumption that once paid for, i could take immediate delivery. My delivery advisor is now absent, and her supervisor, Kevin has not logged into work for 16 hours. I am told that my car is in L.A. and has been there for several days now. So far, not impressed, Elon. --Dan read more

Stopped into this store to check out the new 100 D model all-wheel-drive. Was super impressed with the upgrades and the Seat configurations. However, the customer service was lacking. The older gentleman seemed annoyed that I was asking questions on the configuration options. He started using lingo that was familiar to him and his cohorts, but when it was clear that I didn't understand exactly what "5" meant in this particular model, he started getting irritated. Here's a tip old man, learn some customer service as you never know who's going to be your next customer that wants to buy a $100,000 vehicle. #oops! read more

HORRIBLE CUSTOMER SERIVE, such a joke!!! Unfortunately had an awful experience. My dad took my sister and I into Tesla to show us the cars and the salesgirl who "attended" us could not have been any more rude. For cars that cost $50,000+ she rolled her eyes the entire time we were there. She couldn't even answer basic questions my dad had about their cars. When he continued to question her about the differences between the model S and the new less expensive model she couldn't tell us anything other than that there was 1 screen instead of 2 and that it was horizontal. I'm sorry but 1 screen does not justify a $20,000+ price difference. Either way, we were in a store selling cars that sell for over $100,000, the least she could have done was treat us with respect and respectfully answer our questions instead of roll her eyes and answer us with short clipped answers. IF YOU WANT CUSTOMER SERVICE DO NOT GO HERE! You are better off buying a Mercedes or Audi or BMW. Unfortunately the Tesla sales girl turned us off from buying one of their cars. She was a snob who knew nothing about the company she worked for. Not sure if she was rude because we came in the store dressed casually, but it was 99 degrees outside, so unfortunately suits didn't really work for us this evening. Go get a car from a company that treats customers with respect. read more

My lady and I were strolling around this high end shopping district and were surprised to see a Tesla dealership. Some weeks later, we went to visit. She was somewhat interested in one and I was just along for the ride. This is by far the BEST car dealer experience I have had. The sales representative was no pressure and highly knowledgeable. He finessed us into a test ride in a Model X. That is the best way to experience one of these and learn about the features - which are numerous and very well engineered. I commented to him that it would make much more sense to buy one of these than some other high end sedan. Why? You are getting some serious innovation with the Tesla and for the (insert overpriced German built car name here) you are paying half the price just for the name badge. The dealership was spotless and had large easy to use touch screens for perusing cars and options with pricing crystal clear. (The salesperson also pointed out the federal and state financial benefits and even a $1,000 discount if you get referred by somebody - which is easy.) There is an area where they have physical samples of molded trays in various body colors and various interior choices on little rectangles you set into the trays to try color combinations. This was a nice tactile and visual alternative to the usual paint chips and color swatch approach. I started saying I was just along for the ride. Not sure yet, but they may have set the hook and may yet reel me in. If you haven't checked out Tesla's, you are in for a memorable experience, especially at this dealership. read more