We started using Terry in December of 2012 because we had two geriatric cats who were very precious to us and needed special care. Since then we've used her service at least 3 or 4 times per year and we've always been 100% happy (and so have our cats). Terry always goes above and beyond, and we never have to worry about a single thing. And now for specifics...
One of our cats was struggling with renal failure and needed subcutaneous fluids every other evening, which involved making the cat feel comfortable enough to relax while a large gauge needed was inserted at the scruff of the neck and then holding still for ~5 minutes while fluids drained from an IV bag. The cat also also needed medication mixed into all of her food, and pills given orally. Terry was able to do all of this with confidence and the cat was clearly comfortable with her, as she was always friendly with Terry whenever she stopped by.
One of our cats suffered from fluid build-up in her abdomen toward the end of her life and had to be taken to the vet for draining every week or two. Terry was very observant and did a great job noticing when the cat needed to be taken in for draining before she got too uncomfortable, and handled the trip to the vet while we were out-of-town without any trouble. I just called ahead to let the vet know that Terry was authorized to bring our cat in while we were out of town.
Aside from the special care needed for our geriatric cats, it was clear that Terry had a special way with animals from the very first visit. Both of our cats were comfortable with her, and she regularly sent us updates and pictures via text during our vacation. Based on the things she mentioned about our cats, it was clear she was spending a decent amount of quality time with them because she knew unique things about each of them that you wouldn't know unless you bonded with them. She clearly wasn't swooping in to drop some food in a bowl and then taking off.
Our elderly cats have since passed away and we now have a pair of younger cats. They don't need special care like our old ones did, but we no longer go on ANY trips (even for just a weekend) without having Terry take care of our cats. Every time we come home the cats are happy and relaxed when we walk through the door -- no evidence that they were ever stressed in any way (e.g. destroying things in the house or not using the litterbox).
Terry often stays overnight at our place, which we LOVE. She brings in the mail and any packages, waters plants, takes out the trash, lets the housecleaner in, and keeps on eye on everything. Our neighbors love her. The house is clean and in perfect condition when we return, plus she always leaves a sweet note or card or treat behind.
If you're looking for a pet sitter who will pour love on your family pet, you should try Terry. read more