I purchased a Harley Davidson motorcycle this weekend from this dealership. I traveled 100 miles…read morefor this bike. I am completely satisfied with this purchase. I dealt with Coop and his staff were great to work with. I got the price I wanted and was in and out quickly. Coop was very straight forward and good communications. I recommend this dealership and I will be back in the future. Ron S

Just bought a car there a month ago brought it home the next day it started acting weird noticed…read morethere was bolts missing to something under the hood and the protector shield was completely busted up so now it's sitting in my yard waiting for them to come repo it

No help whatsoever. Paid for full warranty yet dealership won't do anything to help me and now I'm…read morestuck with a pos.

Great Dealership Slugger worked with us to find the car that we loved and to get us the best deal!!read more

Went to look for a vehicle all that was at the lot was vehicles with more than 100,000 mi on them…read moreand only trucks and suvs there wasn't anything appropriate to even consider!

Sad I even have to give 1 star…read more My 2020 Jeep Grand Cherokee trail hawk is still under the 36,000 warranty that jeep offers, once we get on the highway it has a TERRIBLE rotten egg smell. We took it into Pettus and they said they couldn't find anything wrong with it. My husband took the service manger on a ride and once he got onto the highway about 65/70 the smell was bad, he rolled the window down so the service guy could smell it, he acknowledged the smell, but said since there was no computer lights on be couldnt fix it. but told my husband it was because he rolled the window down. and that we could just run the air on recirculate. And to avoid highways! I am absolutely mind blowing that we were told to not roll our windows down, run the air on recirculate and to avoid highways in a 2020 vehicle. I'm at 35,280 right now which is barely under the warranty. I am sure if I took it back when the warranty runs out they would find the issue plus some on my dime for sure!

Eli was decent to work with, although he lied through text about situations and money down and…read morepayment. Horrible customer service, no wonder yelp has a 1 star rating for them. Customer service and sales team need replaced.

I bought a car and they promised me a key with fob that worked, but it wasn't specified in my…read morecontract that I needed it.. I went in there today after calling the finance manager, multiple times without a call back; and they can't help me. A working key with fob is $150 & $120 to program! My fault for trusting a verbal agreement and definitely kicking myself for that!

I purchased a mercedes through Carsmart Farmington (,vehicle wasn't in their inventory). I did…read moreeverything online, via text, and a few phone calls. I explained to them my schedule was very tight beings I worked two jobs, basically needed it to be sign and drive. I drove all the way to Jackson to pick up the suv only for them to have moved it to Farmington without telling me. They stated they did but I still have texts from that conversation and it's not there. I drove back to Farmington and had to complete the test drive and vehicle inspection after dark. I decided to purchase the vehicle I was told that I could not refinance it for 3 months or I would have early pay off fees, however when I called their credit union this was not true. I received a text later saying my title and extra keys were there. I.stopped by to get them and they stated there was no extra key, but they would have a key guy make one at my cost. I declined, Beings the car was already in the shop getting maintenance because it was over 3 years past due for its scheduled maintenance. When I told them this the salesperson argued that the oil had been changed, but with mercedes that isn't the only maintenance they require for longevity of the car. ,(this is more important to know about a car you are selling then how many ways to open the back hatch.) The car seems to be of quality. However the customer service and communication leave a lot to be desired .