1. Terry Fann - PrimeLending

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Allen, TX

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Terry Fann - PrimeLending

5.0 (1 review)
Open • 8:30 am - 6:30 pm

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7 years ago

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The Raskin Team - PrimeLending - Mark Raskin - Branch Manager

The Raskin Team - PrimeLending

(66 reviews)

We just wrapped up our fourth mortgage with Mark Raskin and his team. Zero complaints and you won't…read morefind anyone that won't work harder than they will.

I worked directly with Mark Raskin as a first-time homebuyer, and unfortunately my experience was…read morevery disappointing. The most frustrating part was not my credit score itself, but the lack of proactive guidance. Before my mortgage application, I believed my credit score was much higher than it actually was. Once my credit was pulled, it became clear that there was a significant gap between my expectations and reality. However, I was never proactively informed about the situation, its impact on my mortgage options, or potential remedies that might have been available. I later learned about rapid rescore through my own research rather than from my lender. Given my credit profile, this was something I believe should at least have been discussed. Instead, I remained unaware of important information that could have affected my decisions during a very time-sensitive period. When I later reached out with questions, I did not feel supported or educated as a first-time borrower. Conversations often felt rushed and dismissive, and I was repeatedly told that I could simply refinance later. While refinancing may be an option in the future, it is not free, effortless, or a substitute for helping borrowers understand all available options before closing. As a first-time homebuyer, I expected more proactive communication, guidance, and attention to detail. Unfortunately, that was not my experience.

Melissa Hoover - Highlands Residential Mortgage

Melissa Hoover - Highlands Residential Mortgage

(2 reviews)

I recently purchased a home and Melissa was the loan officer that I worked with. I've done about…read more3-4 (home purchase and refinancings) and she' was by far the best. She was extremely knowledgeable and offered the best rate of the 3-4 lenders that I received good faith estimates from. Here's why I'm rating her 5 stars: 1. Communication and responsiveness - she will literally email you at all hours of the day/night, providing whatever info when you need it. communication with her was very easy from the beginning. 2. Took time to explain everything - there are so many details in going to settlement but she explained everything thoroughly, even going line by line. 3. Very honest and straightforward - no unnecessary fees and was willing to flex on some negotiable fees. fees were the lowest by a significant amount. i'm always a bit weary of loan officers/mortgage brokers but she definitely won my trust. 4. Great rate - like i said, the others couldn't touch the rate she was offering (not even the online mortgage lenders) Overall, she was extremely easy to work with and very friendly. I'd definitely do my next loan with her again. Gene

Hello folks, Ok,…read moremortgage # 4 with Ms Hoover. I hope that this review of Ms. Hoover will assist you in any way. I am a military veteran and currently working in the Washington, DC area. Our family relocated to this area three (3) years ago and without knowing anyone we began to look for a home to buy. Maria Delgado from REMAX Premier was referred to us by some friends (see review) and Ms. Delgado referred Ms. Hoover in order for us to meet out mortgage needs. Well, Ms. Hoover delivered! My experienced with Ms. Hoover has been excellent. Ms. Hoover is very knowledgeable on VA loans and on the VA streamline process. It made everything go smoothly and with no problems. She is very professional, responsive and stays on top of her game because she knows what she is doing. You will not be disappointed. (I almost sound like a salesman). Lastly, I take these reviews very seriously. I have been deceived by some bad folks out there. I work very hard so that I can provide for my family needs. I recommend that with all of the web sites and different access, do a research on the internet before you decide to buy or do anything. I am sure that is how you got here in the fist place. Don't blame the company for a bad employee. The company may be great and just made a mistake of hiring a knucklehead (or two) as a company representative. In that case, write your review and notify the manager or the owner of the company. I do like to give people the benefit of the doubt, however, my review and others are extremely important in giving folks a good word for doing a great job and warning others of the not so good kind.... I hope that this review helped you in any way and if you do decide to work with Maria and or Melissa, I hope that it all works out. Please do not hunt me down if the deal goes mas o menos (ok and not excellent). It does happen but as far as I know Melissa has my vote of confidence....

The Richard Woodward Team Nexa Mortgage - Richard Woodward, Branch Manager

The Richard Woodward Team Nexa Mortgage

(5 reviews)

Richard and his team behind him worked with me and my wife greatly appreciated. He took he's time…read moreout to answer any and all questions me or wife had. He is a wonderful person who kept the communication going everyday no matter what it was. I would definitely recommend him and his services to my family or friends who need someone that will always have their back when it comes down to getting a loan and staying with them even if they think they have all or any questions that need answers. Thank you again Richard.

I just went through the process of buying my first home. Richard and Jan at Interlinc made the…read moreprocess so much less painful than it could've been. We came across quite a few hiccups but they were so great about answering my emails within an hour and keeping me up to date on everything. I didn't usually have to ask for updates, they just offered them constantly. We are finally scheduled to close day after tomorrow and Jan has been amazing about answering all of my questions and talking me through each document line by line. Buying a home is scary! But they make it so much easier. I had initially chosen to go with Bank of America because I've always banked with them but very early in the process I noticed that they have millions of clients, I am just another one in the masses. With Interlinc, I always felt like they knew exactly what was going on with my loan when I called or emailed. They didn't seem to have to go through 18,000 files to find mine. When we came across an obstacle they offered options instead of roadblocks. They really were great and I would recommend them 110%!

Terry Fann - PrimeLending - mortgagebrokers - Updated October 2026

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