I looked on shoppers online specifically looking for polysporin EAR drops. At 2 am this store was…read moreshowing a stock of 6. I drove 1 1/2 to this store got there 5 am, they had 0 in stock.. am I stupid for driving 1 1/2 hours to get something they say they HAVE??? NEVER TRUST THEIR WEBSITE! total waste of time and money. Thanks shoppers drugmart for the deceipt! Never trust it again

I shop at this particular Shoppers Drug Mart a couple times a month. Usually because I have run out…read moreof grapefruit juice (which I need to take with a medication) and they're one of the two pharmacies within driving distance to my house that carries this particular juice. Tonight, the juice was $5.99 which is a little steep, but I'm used to paying that much for it at Shoppers so, that's fine. What I took exception to was the full price juice with an expiry date within the same week ( i.e. good until December 10). It takes me two weeks to go through 2 L of juice, therefore only half of it was going to be consumed by the best before date. I asked the cashier (who was very polite) if they could check and see if there was juice with a better freshness date - and if not, if it could be discounted. He phoned his supervisor....No and no. I told him that that's fine but I want them to know they lost a pretty good customer because of their non customer-centric policy. What I didn't mention (because it was only the cashier I spoke with) - every time I walk into their store I walk out with about $60-$80 typically worth of products but I'll be taking future business to Rexall from now on. I prefer Shoppers to Rexall (because of selection) but Rexall excels in customer service and I have no doubt this would have been handled differently by Rexall (they would have discounted it by 50% and apologized for the oversight because old juice should automatically be discounted).

Totally engaging professional and concerned pharmacy staff who put the customers well-being first …read more I am confident that I am understood ,confident that my conversations are "private" and confident that I can call at any time during business hours and get a quick response unlike the Cornwall Dr Shoppers ' where I've been on hold for 25 min . and longer --like a Canadian bank --and never received (in person) a civil greeting and after how many visits ?still no recognition. It's a disgrace .

This is Oakville's official and only 24hr Shoppers Drug Mart, they recently just moved within the…read moresame plaza into the space where Canadian Tire used to be. So they have now a brand new store front with the hole works of Pharmacy, Mini Grocery Store, Cosmetics etc. Went there the other day and actually was really surprised about the amazing price on butter and cold cuts!! Haven't seen such a good price anywhere else...not sure if it was just a sale or not...

Service is getting worse and worse. It is november 15 at 542pm .. I have been on hold now for 21…read moreminutes to speak to pharmacist wondering where my med delivery is .?? I called at 1138am this morning and spoke to pharmacist who answered in less than 10 min. I had arranged delivery of my meds at that point this morning !!!!!! Now 22.41 This sucks !!!!!

the front casher and older blond lady was so rude !!! the item i was getting didn't scan at the…read moresale price listed but was still marked with a sales sticker, I asked since its still marked i can get it as the sale price marked, She gave a huge sigh and said .. Do you know how many sales stickers we have to take down ... Umm I'm sorry how is this my problem? i don't come to a store to hear rude remarks or even care how the store is ran its not my problem... I will never go back to this store and in my opinion she needs fired as this is not even the first time i had been on the receiving end of her bad attitude !!!

Prices were high. Selection was small…read more Security guard kept following my family and I around and made us feel extremely uncomfortable

Great having a 24/7 brightly lit place to buy food in downtown Toronto. Good selection of fresh…read morefruit, baked items, nuts/dried fruit, snacks, dairy, refrigerated meat. Pretty impressive for a drug store. Private label items (President's Choice PC) are very good quality too.

Wow, this is a nice Shoppers and high end in the cosmetic section. And, the only location with…read moreChannel makeup in the Hamilton area. We were happy to see that as we were buying some Chanel gifts for friends. The staff was super friendly and helped us out so well! Lots of other merchandise in the store, this is a premier location.