I'm only one reviewer, taken from a perspective I'm developing years later, so don't just assume…read morethe worst or take this further when I mean this pragmatically and constructively. I was a regular patient during custody warfare and parental alienation that was stunting my growth and breaking what little health I had to prevent me from more. Usually when i spoke with Trish, I'd play the games in her office, pour out details in tears where she'd tell me there was hope and it wasn't my fault, and so on. The office was a quaint space with old construction and design, and her office wasn't part of the elevated division. I'm leaving two stars because of when I called Trish years later after moving to another city out of heightened confusion and with little routes to turn I couldn't easily reach in an escalated, dangerous, precarious situation that would've made the future problematic. I did my best to communicate I need simpler and more stable, I didn't have room in my circumstances to work for that, and I was in danger by settings I was supposed to see as "normal" and "valuable" that would've diverted me from my health and safety and made me engage in their ideal routines to distract me and make everyone not ask questions. She had replied I didn't want a life of retreating and taking care of myself, I did have resources to rely on, and there was more to life out there I wanted to experienced as long as I pushed myself forward. being paranoid and traumatized even today, I didn't take it personally when she rebuffed where I knew I stood and had to protect myself. But I was left overwhelmed with the dreadful sense of disaster and more of a guarantee I didn't have an out, a plan, or basic professional support because yet again, I can't communicate with someone who isn't there and takes in the circumstances impartially and considering the possible causes and effects like I weigh every day. I don't think she's a bad, incompetent therapist, and I'm not insisting on any retaliation against her and her business. She made the wrong assumptions about me then and told me she's only familiar with certain perspectives and directions without saying it outright. She probably needs to walk herself through that. I'm older, handling responsibilities from legal reports to basic stability, and trying to be impartial about my whole life, so I don't believe in a set reality or talk or think like that. All I'm saying about Trish is she offers great services and has great potential, just not matching everyone. She'll have to understand her limitations and continue as she does or adapt, and patients shouldn't afraid of honesty and dialogue. I at the very least know she's got a sense of honesty about where she doesn't and doesn't know certain directions with different clients. Just, best of luck with making the best of the situation and making your own judgments, because you all deserve that room if you're all putting that in.

Trish is a wonderful therapist. I have gone to her for 10 years with the many kids I fostered. She…read moreis a wonderful person with a wealth of knowledge and helpful resources.

I had my health insurance plan changed by another previous agent/agency without my permission, and…read morewas in a battle between the marketplace and the insurance company. Thank goodness I found this company; Connette was able to find the cause of my benefits changing, and stayed on the phone with me and the Marketplace to get it corrected, as well as making sure that my correct policy and benefits would be available. She is reporting the fraud for me and will be following up to help me get the benefits backdated. It is rare these days to find someone who will not only really listen to the facts and dig deep into a situation to find the cause, but go out of their way to help you. This company has your back. Thank you, Connette, from the bottom of my heart!

NC Insurance Advisors provided great quality service. When I walked into the office, I was…read moreconfused and unsure about what health plan I would choose and what the cost of their service would be. Well, I was assured that when I left the office, I would have a complete understanding of my health care plan. The cost of their service to set me up on the Federal Marketplace was absolutely free!! My experience was totally stress free and I saved on my health care plan, I was able to get life insurance as well. I feel completely covered knowing that I have both health and life insurance. Great job to the agents at NC Insurance Advisors!!

It a nice pls e to work I enjoyed my job there I love the residents and staff the staff is friendlyread more

My husband just finished two weeks in the Brunswick cove rehab wing. The nurses, aides, staff &…read moretherapists were all very thorough, conscientious and friendly. The therapy he received in two weeks did so much to improve his condition. Natalia especially encouraged him to work hard and make the exercises fun and engaging. Robert makes everyone he comes into contact with smile and feel better. Very impressed with all the hard working staff and would definitely recommend for rehab stay.

Worst experience ever!!! A student I've been helping was recently moved here for services. We tried…read moreto call this morning to get the name of a care manager. We were passed around 4 times and was given a number to dial every time. When we got to the 4th person, she told us his services were discontinued 10 months ago bc he's no longer a minor. We were we'd have to walk in and do N k take apt. We served at 10 am. After waiting for 90 min, I asked the receptionist for an estimated time frame. She said it would be 4-5 hr wait and advised that we go back around 4. We decided to go back. We arrived at 4. Waited 30 min and did the forms and signed 13 signatures. We were told to go back to the waited ell Until his name was called. After waiting for almost 3 I asked if there was any hop. The receptionist didn't know and said she's message the physician. 20 min later no answer. 10 min after that, an nurse come out to tell us the physician left for the day and no one told her we'd be waiting. She had no idea we were even there I have had some bad experiences before, but this if by far the worst. There's clearly a commutation problem between the staff members. It is very disappointing and people need to do better!

If I were basing this review on the staff alone, costal horizons would get five stars. My counselor…read moreis absolutely wonderful, the nurses are all kind, knowledgeable and patient, and the front desk staff is friendly. I have been treated with far more respect here than I have been at other similar establishments. However, ever since my old doctor left, I have had some problems. The new doctor decided to switch up my medicine regime that had been approved by my old doctor and the state, and this is ill advised when it comes to this type of medicine. He does not seem to be as knowledgeable as a doctor dispensing these medications should be, and it takes a long time for him to sign off on paperwork. Other than that though if you find yourself needing help, I would certainly recommend coastal horizons.

High quality care with compassion and kindness. The receptionist does her best to accommodate your…read moreschedule and concerns and the P.A. Heather is phenomenal.

My first contact; a phone call to inquire about rates and services: Me: "I have some chest…read morecongestion and wanted to know if you could help me, and if so, your rates." Her: I'm booked up today." Me: "It doesn't have to be... (interrupted). Her (rudely): "I'm trying to tell you you we are not an urgent care facility!" Me: (calmly): "I'm trying to tell you this is not an urgent situation. Why do you already have an attitude?" Her (even more rude): "You need to see an urgent care facility!" and she hung up on me! If they can't answer the most basic questions on a first call, why would anyone allow them to handle their healthcare? One star is too many!

All the staff are extremely helpful, friendly and professional. The appointments are always on…read moretime, and they work very closely with you to answer your questions and concerns.

My family just moved here. We moved my 67 year old sister here who is battling cancer. We have been…read moretrying to establish care for over a month. Each time we have communicated with this office we have hit, what seems like, a wall. The administrative staff are rude and attempt to be authoritative and cold. Any efforts made by them are efforts to stall and put patients off. I spoke with E**** this afternoon and explained a dire situation for my sister. By the end of the call we had an understanding that I would bring the new patient paperwork up there and schedule their next available appointment. I clocked out of work and drive my sister to their office. We were met with a very unprofessional E**** and a poor work ethic. I clarified for her that I was the woman she just spoke to on the phone and here's the new patient paperwork. She replies "I'm not going to skip everyone else and give you an appointment". Shocked, I told her my sister needed infusion and this provider was important to this process. She told me "take her to the ER. I'll call you next Monday or Tuesday".

Comfort Keepers was recommended by a friend who appreciated their services for her aging mother…read moreseveral years ago. When my 97 year old aunt, who has some dementia, moved in with me we needed a consistent caregiver several times a week. We feel so fortunate to have found someone who not only brings her competent skills and caring attitude, but provides joy and laughter. In addition to the necessary care, she brings poems or an inspiring story to share and she plays my aunts favorite game of Rummikub. We look forward to the days she's here and I'm a little jealous because they have so much fun. Comfort Keepers staff has been so very supportive and attentive to our needs. I know my aunt is getting quality care while enjoying our caregiver's company, and that's a blessing! Laura W 6/26/21

Comfort Keepers in Wilmington cares deeply about their clients and their caregivers. They take the…read moretime to create a plan of care, visit the client, and create the best situation possible. They also make sure caregivers are professional and dependable. Alyssa Kelly, owner, has been owner of the company since 2007. She takes the time to pick the best of the best. I've even met some of their home office employees and I really appreciated their kindness.

Underpay of employees, Horrible managers, gas lighting employees with mean girl attitudes, food…read moresubpar no different than cafeteria style, but guest are amazing.

We toured Cambridge Village with a friend who lives in Wilmington who's looking for options. It…read morefeels like a resort, with programs to match - a good place for still-active elders (55+). So much to like: transportation choices, four places to eat, movie theatre with two shows a day, salon, more. Pierrette, our guide, was patient, helpful, and well-informed. She, like most of the staff, came from a hospitality background. It shows!