My husband waited 6 mo for his appt on sept 9th. He is very low tech and does not even have a cell…read morephone. He is not familiar with ipads or tablets and did not understand how to use one for office forms. He asked for help repeatedly and was sent to his chair to figure it out. Which he did not! He finally got fed up and left. Why do you expect everyone to be familiar with technology. He is 74 and needed help. Why cant you have printed forms available. Thus is very disappointing and very poor customer service. Accessibility is so important to seniors and you guys really dropped the ball.

What an experience. For clarification, I visited their clinic twice, once for a painful broken…read moretooth, and later for a crown. When I went in for the broken tooth, the hygienist was fantastic, she's the only reason I am offering two stars, instead of a one-star review. When I went in for my crown, I don't know what the dentist (Dr Sipes) did but it was 100x more painful than the root canal (I got elsewhere). I begged the dentist to stop doing whatever was causing so much pain, but she said she would not. I was sobbing and felt victimized. There was nothing I could do. Once the crown was done, she said something along the lines of an apology. In truth, I was too traumatized to hear her words, I just wanted to go home. I paid my bill and left. Weeks later I get a call asking me to schedule a cleaning and other things. I told them I was not interested in coming back to their clinic because I had such a terrible experience. Today I get a bill in the mail, and a text message telling me that I owe them more money. Saying that the payment I made when I left the clinic after my crown "may have been off a little after insurance processed the claim". Seems fishy to me. I hope other patients have a better experience than I did.

To start, this place is AMAZING! I had a crown put on a tooth - there is more to that than i…read morethought. The quality of the people here is just next level. I HATE trips to the dentist, they made it so comfortable for me, making sure i was numb, giving advice and just listening to me and my concerns. The whole experience from the first time i walked in to the third time when everything was wrapped up was perfect. They were on time, no waiting. They were professional and kind. The office environment is inviting and homey. Please use these peeps if you are afraid of dentist!

Gentle, professional, and excellent dental care. Great staff always helpful and caring…read more Definitely made me feel and look so much better. Thank you

The best place I have ever gone in all my 41 yrs. It started at check in, she was so kind…read more I was terrified before getting my wisdom teeth out, but they were sympathetic, quick, and it was painless!! My husband couldn't believe I was done so quickly! They changed my life. Those wisdom teeth caused so much agony in my life. I was told I'd have to be put under to get them taken out. I avoided it out of fear, because I'm deathly allergic to Anastasia. At my consult, Dr Romulus told me he'd, "have them out in five mins, easy-peezy" and he was NOT lying!! I cannot thank you enough, Tammy and Dr Romulus.

I love Dr Romulus and my hygienist is usually Holly she's great and does great job.. he's got great…read morestaff

We've been coming to Pierpan for a little over a year now and I will say that I am extremely…read moreimpressed with the level of professionalism and care that they have provided to my daughter. At the end of every appointment, I'm called in and every part of the appointment is explained to both me and my daughter and we are educated on effective ways to ensure great dental health. The hygienists are extremely pleasant and are wonderful with kiddos!

Horrible experience and will not be going back. Went it and it was odd at 9am I was the only person…read morein the entire building I called weeks ago and they said they were fully booked out and only time I could get in and not a soul was there but me and 4 others who worked there. Got seen and did my X-rays got sat in the chair and seen the dentist. I was there to get my bottom dentures started. First off he comes in and ask if I want to pull my bottom teeth, I said yes pull them all I'd like to just finish what I started, then he proceeded to ask if I had top dentures.... At this point I'm confused so I move on. He told me we would need to get my insurance approval perfect great fine with that. Don't really have a choice, next He goes off and says let's just do the surgery pull all the bottom teeth then heal up then submit the request to approve my dentures. I said absolutely not. Get approved then do the extractions around the time the temporary dentures would be in so I had them to wear. So I could heal and eat. After that he agreed to do that but we would need to do a mold of my bottom teeth. So we go ahead and do so, in the process he brings this liquid mold half way down the hall to the room I was in proceeded to make the worst mess all over my face shirt and pants. I ask if there was anything I could use to clean up the mess he told me no that I needed to use what I could see and not dig through anything. No water to rinse my mouth nothing. After all that I go to talk about process and what it looked like because I know all places are different, receptionist and dentist both said they would numb my bottom jaw and do full extraction while awake. I said HELL NO. absolutely not. You are extracting my entire bottom jaw, wisdom teeth that are impacted coming in sideways and you wanna just "numb my jaw" while fully awake while you yank out everything. Nooooo. The dentist got all rude and started to refuse me a referral to an oral surgeon. I left. That was the worst customer service and dentist I've ever been too. Thankfully I have a few people I know who are dentist and they said oral surgery like I would need for my teeth being numb is extremely dangerous and no recommendation at all for the course of action. I will never be going here again.

They have outdated policies and procedures. I had just had my baby, and unfortunately the day of my…read more1st appointment we got into an accident. I was not able to make it in. They denied to see me. They have a policy if you miss your first appointment they will no longer take you as a patient. I do not recommend going here. The lady on the phone was not helpful, and did not care. This shows how this facility works. I know myself and other military families have either stopped going here or will no longer go.

Sam was incredible. I have horrible anxiety and she was the best hygienist I've ever had. Dr…read more Bissette seems incredibly knowledgeable and she was just as kind and professional. They walked me through everything and were so gentle on my teeth. Will absolutely recommend them to anyone new to the area looking for a new dentist for their family!

I've been going here with my now 4 1/2 year old for two and a half years. This facility/staff are…read moreamazing. Dr.Futrell is kind and caring and explains everything to you. Best dentist I've had in 29 years. Mrs. Heather and Mrs. Ophelia are they sweetest people I have ever come a crossed. Always greeted with a smile, and a welcome back we've missed you. It's literally like going to your favorite aunt or uncles house. They will be greatly missed

Dr. Futrell came highly recommended to me from my orthodontist in Wilmington about 7 years ago…read more That orthodontist is one of the best in the state and he spoke very highly of Dr. Futrell and said I should try him to fix the problem I was having because he knew personally how good his work is. I had cavity that was drilled out improperly at my previous dentist and it was causing all sorts of issues for me. That was 7 years ago and I haven't seen anyone else since. I couldn't be happier with how thorough, professional, and friendly Dr. Futrell and his entire staff have been. He doesn't make you feel rushed even though you know he's very busy. I would recommend him to anyone. If you're searching for a dentist this is who you need.

Seaside Dentistry is a office that takes the bite out of worrying if you will receive amazing…read moreservice. As soon as I walked in the door for my appointment two ladies, Amanda and Karman met me with the most happy welcome, they made me smile and relaxed as they did every one that came in. My hygienist Kara is always so nice and does such amazing job on my old choppers, she really does a great job cleaning me up and keeping a eye on things that need checking. And that cute little gray haired Dr Forest is such a pleasure and always make sure this old gray hair woman will keep her teeth in good shape. Can't say enough about how professional, friendly and pleasant this team is at Seaside Dentistry. At 81 I just might leave them my teeth in my will because they are the ones that have kept them in such chewable shape.

Love Seaside Dentistry. The staff is amazing, I am always treated well and courteously and the…read morestaff really looks out for how they can make their patients experience better. I love how they genuinely speak grace and love to not only their patients, but to their staff.

I was able to book an emergency dental appointment with Swansboro Family Dentistry, and I'm so…read moregrateful I did. Dr. Darrah was absolutely incredible--calm, informative, and reassuring throughout the entire process. He clearly explained all of my options, and the extraction procedure itself was quick and completely painless. I felt genuinely comfortable and cared for the entire time. Jackie, the dental assistant, was wonderfully kind and supportive, and the front desk staff were thorough, friendly, and made navigating my insurance questions a breeze. I honestly can't believe how positive this experience was. Swansboro Family Dentistry is truly a hidden gem. While part of me wants to keep it that way, I think anyone in need of emergency dental care--or any dental work at all--deserves to know about this amazing team!

My RDH is Salena and she is a rockstar: kind,professional, engaging, friendly, knowledgeable. My…read moredentist today was Dr. Fickey. she treated my husband earlier in the month. Dr. Fickey is very knowledgeable, friendly, engaging. She explained the pathology of what's going on (periodontal disease) and the treatment. The proper referral was made. I'e been a patient for 2 years and will continue to do so. Mary Mollison, RN,CNS,NP-BC (R)