A friend, formerly in the storm shelter business, recommended Tennessee Storm Shelters. Based on his"say so", even though I looked at a lot of places online, I didn't call any other company. From the first phone call to the final install, I could not have been more pleased. I was kept informed by texts, and any text I sent was responded to immediately. I was given a delivery estimate that was spot on, and the install went smoothly. The product is better than expected, and John and David were professional, friendly, and efficient. They went above and beyond from start to clean up. I was assured of prompt customer service if I ever need it, but I don't expect I will, as everything was completely "as advertised". Great service, great product, great guys! Thanks! read more