Worst customer service I've seen in a health care system! Rude front desk personnel at third floor…read morecheck in! Never ever on time. Two hours waiting is unacceptable. You should restructure your management team who can evaluate what is taking place and place efficient solutions in place. You're going to hear "we have a new system" This issue has been going on long before this was implemented. This is no excuse to treat patients badly!

Patients to the cardiac catheterization laboratory are greeted, not by a person, but instead by a…read moresign reading "... have a seat. Someone will be with you shortly." Sitting in the waiting room for a few moments I observed how this check-in procedure impacts their patients. Patients who are aged, and presumably with heart and other health issues, walk up to the desk awaiting an employee to check them in. Eventually they notice the sign or another patient points the sign out. The patient then slowly makes it to a seat in the waiting room to wait. Eventually an employee comes to the other side of the counter, sits down, and yells into the waiting room for anyone who happened to arrive when the the desk was unattended. Then the aged patient with heart problems has to get up from the chair and amble back to the counter while the employee sits comfortably waiting. Patient frustration with the procedure is compounded by their efforts expended in returning to the counter where they expected to be checked in upon arrival. Also observed with this check in procedure is that appointment time doesn't matter. The most aggressive and able patient who answers to the yell of the employee and is first to arrive back at the counter now has priority on the schedule. My suggestion for patients of cardiac catheterization laboratory is to be prepared to arrive at an unattended reception desk and to be aggressive when an employee finally reports and hollers from beyond the sliding glass wall.

I would have never expected for me to go inside this hospital. Let alone go here for lunch…read more Anyway, a good friend of mine told me about this place having one of the best ramen. At first I was spectacle because he has never been to Japan and you can't say it's the best. So, 8 months later I finally called him up and said let's go and try the ramen out since I haven't found any in the state of Arkansas. This place is legit! I've ordered here multiple times and I'm not ashamed of going in just for the ramen. It's even been aired on national tv.

Best hospital in AR. However today at the ER th wait was unbelievable. We got here at 3:45 and…read morestill have not seen a doctor at 9:00!!!!

I had an appointment at 10:15 I showed up at 10. I have now been waiting in the waiting room for…read more1.5 hrs. This is horrible. I went to desk no eta of when I might bee seem. Peoples time are just as important as the medical professional. I should be expected to have an appointment and leave 3 hrs later.