This is a review for the High Street branch in Southend. I…read moream usually big on independent traders, and making use of the small businesses that exist. However, on this occaision I opted to use Boots the optician for my glasses, as there was a very good special offer on Boots-branded specs. The staff at Boots in High Street are fantastic. Their customer service was of such a high standard, I told them so this is not something I think many of us do at the time! First of all, this opticians has many, many members of staff on busy days, meaning you'll never need to wait long to be seen. During my visits I spoke to about three different members of the team, and they were all exceptional in their general approach, good humour and demeanour, and explanation of procedures. The standard of service was as good if not better than I have experienced at local family-run opticians. Their optical knowledge was explained well in layman's terms, and prices and options fully explained.

First visit to this Opticians and the service was excellent. Both the lady eye tester and the one…read morewho helped me choose the glasses were very knowledgeable. I was recommended to them by friends as the best opticians in the area, I have to agree. The only criticism is the fact their frame choice was limited. Such a shame...

From the owner: Castle Opticians looks afer the eyecare of Thousands of families in the Benfleet. We offer a full…read moreNHS and Private eyecare service. We also offer dedicated contact lens clinics at weekends and through the week with free trials for new wearers. We have over a thousand spectacle frames in stock ranging from the worlds leading brands like Armani, Ray Ban, and Prada through to our great value for money all inclusive range from £46 (with NHS Voucher). We also stock kids Ray Bans as well as great range of frames available free of charge (with NHS Voucher) - so you dont have to travel miles for free kids glasses! We also have convenient free parking right in front of the practice.

Went for two eye tests: one for glasses, one for contact lenses…read more Both eye tests were very good, clinicians were professional and friendly However, the scheduling staff and sales staff were hurried and seemed distracted. There weren't enough seats to accommodate customers who were waiting...I had to stand When I told them I was mainly interested in contact lenses, not glasses...they fobbed me off and continued in their pursuit of selling me glasses instead. A terrible customer experience because my needs were ignored. Don't waste your time if you want contact lenses.

LIke a MADHOUSE if youve not got 20/20 dont bother . its like Piccadilly Circus / Im ok with them …read more My son was 2 mins late ( due to late bus ) and they didnt see him .

Optician practice in Rochford. Offer wonderful care to my mother who is diabetic. Has retinal…read morescreening and been referred for cataract operation, with marvellous results.

Had some weird experiences in here but overall a good opticiansread more