Some of the most idiotic protocols known to medical science, this hospital needs serious third…read moreparty medical industry review. Recently, a friend of the family tested positive for COVID-19 at the emergency department (ER). Apparently, they were in "diversion" mode and would take 3 hours or more to see a doctor. So he was sent away with a contagious virus and to come back to walk-in clinic for follow-up the next day. As we all know now, all protocols for this sort of thing call for strict isolation and come back to ER if symptoms become worse. But they wanted him to come back to walk-in clinic, exposing him to more of the public. Masks are half measures at best. What about the people in the car taking him to the various clinics and labs. GIMC is making more people exposed, instead of less. There are good doctors helping people here. Unfortunately, the reception and support staff are inept and obtuse at best. One good doctor Urichi saw the sense in making sure the patient was isolated away from the public and his family. Urichi M.D. arranged for Paxlovid to be delivered to the house. The patient is to remain isolated for 5-7 days and free from symptoms for 48 hours until he can return to normal schedule. This one doctor saw the sense to follow current CDC and conventional medical protocols. He is to be praised and given authority over the bureaucratic staff. It seems GIMC normally benefits the community. But this manner of treating patients puts more at risk. Keep a mask on the whole time you are there. It may keep you a little safer from COVID-19 patients roaming about.

24/7 Hospital. Offers medical, behavioral health, dental, optometry and a pharmacy. Government…read morehospital for members of a Federally recognized tribe. You will need to provide your Certificate of Indian Blood. Wait time can be rather loooong, but what do you expect from a large facility catering to a large population of Native Americans. Other Navajo and Indian Health Service hospitals will refer their patients to GIMC. And they see a large number of Walk-In patients daily. Pet peeve, people bringing their healthy children/babies to the hospital to hang out. Keep in mind hospitals are dirty places! Cover your cough with your sleeve and practice good hand hygiene.

I went to the WR on Friday after Thanksgiving. I was seen with 10 minutes of checking in. From the…read moretriage nurse to the Dr and nurse who took care of me 5 stars all around. They were quick and efficient I mentioned to them that they were like a race car pit crew. My time there was filled with nurses checking in on me explaining what tests were needed etc. ending with a visit from the doc explaining it all. 5 stars thank you for the great care

My Grandmother was at Rehoboth at the end of her life. My family and I got consistent conflicting…read moreinformation about her palliative care. According to some doctors, she could receive it, then according to other doctors, hospital policy went against that kind of care. The nurses were worse. We only got to talk to 3 doctors before she passed, but we were in contact with several nurses. Those nurses need a reality check. Some of them have a chip on their shoulder about how to care for patients. I was told my Grandmother was on comfort care, which meant they would put her on a schedule of comfort medications. Then the next few shifts later, after my Grandma was suffering in pain, that I needed to request medication every time she was uncomfortable. It gets worse....i was then told, by the nurses, that my grandmother needed to request the medication herself in order for them to give it to her. My Grandmother was on her literal deathbed. None of the doctors had a say in how the nurses cared for her. She was so close to death that she just lay there in pain, begging me to rub her legs and her hips. Not one of the nurses or doctors really helped with her pain. I was just told to ask this person and this person and after this person....no one gave me answers. Then they made me feel like it was my fault for asking on my grandmas behalf. My opinion is they made my Grandmother suffer in her last days. She didn't have to suffer. The nursing staff at Rehoboth is not for their patients. They are for themselves. They also gossip among each other and turn each other away from caring for the patients that are their care. I fully and wholeheartedly regret that my Grandmother had to suffer there because of neglect and incompetence among the nursing staff. Do not take your loved ones there.

He may provide good service.. Hard to tell because they had me leave work, come in, sit for an hour…read moreand a half then tell me I couldn't be seen. It's Gallup... what should I expect?

Dr. Mckenzie got me in the day I called for an emergency appointment. I had just moved to Gallup…read morefrom New Orleans, Louisiana and was going away for work in Reno, Nevada and he stayed after hours to fit me in. Very thorough man and spends a healthy amount of time with you unlike other physicians. Dr. Mckenzie is a great physician because he humanizes his patients, which is a practice that physicians gave up a long time ago. David is very professional and If there is something wrong with you he will find it. I would highly recommend David to anyone in Gallup who needs a physician.

paid my TB test for work told me it was incomplete cuz I was late a day wasted 25$ when all they…read morehad to do was check my arm, these people scam an need to be shut down, front desk lady is a pimpley unhelpful creature.

I had called the clinic at 9 in the morning and the person on the phone told me that they open at…read more12 and the provider would be there. I arrived a few minutes before 12 and a taped sign said they weren't going to be open untill 1. So I waited until 1 because my ear was bothering me so much I was getting really dizzy moving my head around and Popping inside my ear. So I sat and sat as patient after patient was called in that arrived well after myself. I was told my wait is going to be a while because all of those people who arrived after me were getting seen first. Needless to say it just hit me wrong. Why would I have to wait for all of these other people when I was first. It's BS. Apparently I should have taken the day off for a 15 minute appointment. This is not how you treat someone who needs the Dr.

Collegue of Dr Peter Tempest, who released me with a major infection after an appendectomy. Dr…read moreCollins took over my case when I had to be re-admitted, and completely reversed the harm. Great bedside manner and good surgeon.