Quick to take your money without finishing the job!
I went in for a transformation, which I have had done by Candice and Bridgette at Tempest before, unfortunately both these amazing hairdressers have left Tempest (I have since found out that they have moved to L'Indulgence and will be taking my business there)
I wanted to transform from an ombré red/orange to a straight purple with subtle ombré at the roots and ends. I was told this should take about 3 or so hours... I was there for over 5 hours by which time I had to go as I was late for work... After 2 attempts of colour my hair still looked patchy and un finished! Kane (the owner) told me to come back the following Saturday "free of charge" to fix the colour. I handed over $370!!! For unfinished hair with the promise of a free follow up appointment... The following week I showed up for my appointment only to find the salon CLOSED!! I called and was forced to leave a message and have not heard a peep from Tempest, they have since commenced regular trading as usual!
So disappointing as I loved this salon and was always happy to spend my money here, now I'll be following Candice and Bridgette to L'Indulgence.
Be warned! If you finish up at this salon less than impressed then don't hand a penny over until they fix it... I have learnt my lesson the hard way!
I have since finished the job myself using fudge colours at only $20 and my hair looks amazing, I get compliments on it daily! read more