Updating my previous review: After my initial review, a Tellus customer rep reached out to me. I explained my issues and he assured me that my next experience would be handled differently. He was true to his word. I sent my tractor in for some additional warranty adjustments and a 50 hour service. Everything went very well. My tractor was picked up promptly and the service was done very expeditiously. Kudos to a great customer service department for responding to my review and providing great service. The only reason I didn't leave 5 stars is that I think that the service department could improve their communication protocols, that is to say, calling to let me know the status and using text messaging rather than phone calls that did not ring through because their number was not in my contact list. I didn't get the message they left until days after they had called. read more

Telllus Equipment in Deleon Tx gives you about as sorry service as you can get. Had problems getting ahold of someone and even more trouble getting a part , which I don't have yet and suspect never will. Not a good place to try to get parts from. read more

I have used Tellus Equipment in Castroville for over ten years but their service has declined in the last couple of years. I would not recommend using them to repair your lawnmower. They give you a quote for services without any documentation of what they are doing or any explanation for the price. A simple maintenance and adding sealant to the tires should not cost $725.00. It is outrageous. So disappointed in the new management over there. Bertha was great and always had an invoice prepared with the work detailed and accurate pricing. The technicians do there job but the service manager tries to overcharge on everything. I will be taking my business elsewhere. read more

Good Stuff and Good Service. But warranty is a joke. Shop here at your own risk. And if you do buy something here, DO NOT go for the extended warranty as they will NOT honor it. Any possible excuse will be utilized so as not to cover anything, and leave you stuck with the repair cost. read more