Candice Overbeck with American Mortgage Services has been a part of two home loans. She helped with…read morethe closing and with the purchase of our new house and a refinance. She is extremely thorough and more available than she should be. She provides exemplar customer service and its comforting to know the next time I need a mortgage product, I know who I will call. Highly recommend.

Stay far away from this bank especially if you are going to use them to finance a home loan! I…read moresold a condominium to a person and they messed up the title work and actually transferred the unit next door instead of the actual one I was selling. They hired a title company and an appraiser that are equally unprofessional and nowhere in their due diligence did they find the error until I had a commercial loan and the title search revealed the error. They didn't take any responsibility for the error but did correct the loan for their customer. After they corrected the error they refuse to pay the last few hundred dollars to complete the recording of the title and attorney fees that they had incorrectly transferred in the first place. It's sad when a bank will hide behind their mistakes and then nickel and dime you to correct their incompetency.

Omg let me tell you about my favorite banker Paula Her…read morepersonality is OUT of this world She is by far the ONLY reason I love this bank location vs the fields-ertle location. She's an amazing up seller. Quick and super personable. She has the most amazing people skills ever. She remembers you by name and she always has candy out for you. I will miss her greatly if she ever leaves.

When it comes to money, it's personal. Huntington Bank does a wonderful job of taking a real…read moreinterest in my finances. It is so nice to go in to the bank and be greeted by name. The tellers are always friendly and efficient. They have excellent options for personal and business needs

I love this bank especially the Middletown office. They couldn't be more helpful or kind! I would…read moredefinitely recommend this bank. I've been banking with them 47 years! They have always worked with me and they are wonderful

Engaged with an iffy site and ended up the next morning waking to a call from the First Financial…read morefraud department. It was determined the best thing to do was void the card used and go to the closest branch for a replacement. I did (815 S. Breiel Boulevard branch) told them what happened expecting some attitude or Tsk-tsks and got, 'We'd be glad to help you'. They did; like another branch in town that helped with my mom's account a while back. Beware of First Financial Bank-- they'll spoil you.

Fantastic interface. Very personable and professional. Thank…read moreyou for being so quick...

Alex has been great to deal with. Always pleasant and professional. They even saved us money. Wish…read moreI had switched long ago!!!

Awesome Bank! Great wonderful people... Customer since 1994! They meet and handle all my needs!read more

I will never use this bank again! My account was negative 13 dollars, I deposited a check for a few…read morethousand and they held it for 10 days. I was not alerted or made aware of the hold before. I was declined on multiple charges before calling and getting the update. I have been forced into late rent with a 3 day notice which won't give enough time to pay because of this stupid bank

Have been with Woodforest very Friendly managers and tellers given good Advice have Direct Deposit…read morewith my paycheck post day in advance overdraft allows 24 hrs to deposit funds.

"OBJECT: WE ARE VERY HAPPY WITH YOUR SPECIALIST (Mr.Raymond Burt's )!…read more THANK YOU FOR YOUR PRODUCT / WE ARE IMPRESSED & WILL RECOMMEND YOUR SERVICES & PRODUCT. Dear FIFTH THIRD BANK MANAGEMENT/ Customer Relations. Thank you for your excellent service. We were impressed with Mr.Raymond Burt's quality of service & professionalism. Mr.Raymond Burt successfully helped us; he helped us reach our business goals. Additionally, Mr.Raymond Burt also went beyond his duties to make us feel confident about coming back to your place of business. If we can help in any way about sharing this information, please feel free to contact us. Postscript; we also contacted our clients, partners, and YELp, about this letter!" Sincerely, Doctor xxxxx, Jr. and xxx. C.M.O.

Quick and easy location…read more They seem to be a little slower in the drive-thru whenever I'm there, but its still easy if you want to stay in the car. The best part about this location is Bob, the mortgage guy. He splits his time there and the Woodlawn Kroger location just an fyi. It seems a few of the office people do. But if you need something from a loan officer or the sorts, this location definitely has those people. Bob's great at sitting down and explaining things that you may or may not get about a home loan. He does a great job of "dumbing it down" if you need him too (I'm blond... there I said it). Overall a quick easy in, easy out.