I have a thing about gas stations. I don't like cluttered windows with signs or indoor displays. I…read moredon't think it safe for customers or employees, so I never go inside. However this BP is in my opinion how it should be. Big clear windows for all to see in and out. The pump was very easy to use and had a big display with equally large lettering. I'll stop here more often.

Pretty standard BP. Price was competitive for the area, not too crazy. A bit hard to get in and out…read moreof at this very busy intersection, so be careful. Convenience store seems smaller than most. So, the selection of snacks and drinks is smaller. I got one of each. Prices are, again, competitive. Service was friendly and fast. This is a very handy location. Probably nutso at peak.

I've been here a couple times, it's a solid gas station with friendly staff. Great selection of…read moreeverything and it's well stocked. Never too busy unless you're ordering food. Lines aren't too long for check out. Decent alcohol selection with easy accessibility to the streets as well and the highway too when coming there. Overall, Casual place worth checking out

I had to take my dog for her "last car ride" and I did not have enough gas to get there, so I…read morestopped at Sheetz. While I was there, I decided to get her a last meal. She had not eaten anything all day, and I was hoping to tempt her with some food for people. When I explained my odd order of a burger with no bun, tapped with cheese and steak, they also offerred me a huge "pup cup" of peanut butter and whipped cream. Then, one of the employees paid for my food. They were so compassionate and caring! I will forever be a loyal Sheetz customer.

I've had good luck with Shell gas in my Mustang. The car wash is ok, but doesn't get the back end…read moreof the car very well. Its hard to get out of here to go south on Rome Hilliard or East on Trabue, so I usually hit this place on my way to lunch.

Nice big location. Shell gas is the only gas for me!read more

The second shift supervisor Tiffany is always sweet and helpful. I will stay a loyal customer.read more

First time coming here, wanted to grab a few things when I was heading to nearby Grove City. This…read moreplace has everything you can think of from delicious hot food, pb & j sandwiches, great adult beverages, great prices and even healthy options. Enjoyed my time coming here in the late night. Location is clean as well as the restrooms. Definitely recommend

Worst customer service ever, don't try to use the bathroom there, they will follow you into and…read moreyell at you and scream at you. They have terrible attitudes i walked in there and wasnt in there but 3 mins and then tried use keys to open it on me. I barely had time to pee and wipe. When i confronted them about it they accused me of being homeless and cursed at me told me to get out of their store. Mind you I was driving a paid off 2018 vehicle and wasnt even allowed to use the bathroom or make a purchase. Was treated like garbage while wearing $60 aerie sweat pants and hoodie and a bonnet. SMH. ​

The cashier with the short blond hair is very rude. She's literally on the phone having full…read moreconversation while customers are trying to check out. She can't even acknowledge us or understand what we're asking for because she's too busy on the phone. This is straight up disrespectful if you need a break, then take a break and let someone else fill-in. The customer always comes first this is how you get paid.

Only been twice but late night staff is excellent in friendliness & customer service. All 3 women…read moreworking were running a tight ship, working every moment from shelving & servicing food/drinks & working cashier for stumbling, bumbling old timers who don't know Sheets from shiitake. Special kudos & to Sierra for customer service & kindness in dealing with my frazzled 1 a.m. fumbling. Nate

We stopped in for a quick lunch. They have a number of made to order options you can select from a…read morecomputer. We opted for spicy chicken sandwiches and set of 3 sliders with pepper jack cheese (you can also get a 2 pack), accompanied by French fries. There are also wraps, pizza, hot dogs, and more. Nearly everything had some sort of customization option, from cheeses to sauces and other toppings. They have a lot of drink options that you can serve yourself in the fountain area, including slushies, coffee, soda, and more. There is both interior seating and a patio available. Everything came out hot and fresh. Other selections inside of the store are also great - in addition to the snacks and such you'd expect, they have a good refrigerated section with fruit, cheese, grab and go sandwiches, and the like.

So far this place is great. Has everything! It was remodeled a few years ago and just keeps getting…read morebetter. The pumps are always clean for some reason. Staff is always nice and now they have Chicken and Bisquits which I would not normally eat, but they smelled fabulous. Gas prices are still pretty competitive throughout the area so not one of the lower prices but definetly close to the lowest prices.

Newly. Remodeled Speedway as of July 2014. I absolutely love this place. Why would I love a gas…read morestation? How about 2 months of great deals: 10 cents off on gas, $.79 coffee, freezes, and drinks of any size, free coupons, TVs at the the pump, a little sandwich making place inside, and three cashiers open during the day. This place has been packed since they opened and with their deals one knows why. Maybe after August this place will return to my four star place but for right now I love it. The improvements were needed as they now have better access roads to Roberts and Walcutt. One warning is that you. An only turn right out of either entrance. I like this because it cuts down on traffic issues. The inside is much bigger than before and with that mess over on 70 and 'Rome Hilliard, exiting 270 on Roberts is much nicer.

I like that Speedway has an easy to use reward app and that there are many around…read more I also like that this one has plenty of pumps-so no waiting to use one! It's my go to for gas!

This might be the worst Speedway I've been to THIS week. Of the 18 pumps 12 are marked as Out Of…read moreOrder. I continue to use Speedway for the points but at almost every single one I question myself as to why. They almost always dirty and if the pumps work at all, a lot of the time the card readers won't work. Since merging with 7/11 the quality of ALL Speedways has drastically plummeted.

Perfect location for me on the way home to swing in for a "splash of gas."…read moreWhat's a splash of gas? Glad you asked! A splash of gas is what I buy when my Kroger fuel points aren't accumulated enough to fool with.

Went in tonight @ 11pm to pick up Hot Chocolate. The machine was running clear hot water. Went up…read moreto the register for help. Old guy said "it must need to be changed out". OK, I'll wait. Old guy tells younger guy. He said "OK". I go back to the machine and wait for them to come and fix it. They never took one step away from behind the register and I was the ONLY customer in the store. I fixed the machine, the container holding the mix was put in incorrectly. I go to the register to pay and explained that I went ahead and fixed the machine & neither of them would even look up at me. Go outside to leave and my car battery was dead. Again, I was still the only customer. I go back in and ask if either could help me. I had jumper cables. Old guy said: "No. I'm not using my battery to do it." Younger guy said: "Don't you see I'm working? No." I went back outside and thankfully a customer pulled up. I asked him for help and he immediately said, "of course." While my car was being jumped, the two employees came outside, stood by the front door... Started talking and laughing it up as they smoked. The gentleman helping me asked if I had asked them for help and I explained what had happened. He suggested I take pics and I did. He told them directly, by the front door, that he will be taking his business elseware and they just laughed at him. Disgusting employees? Yes! However; even worse, human beings. I wish I could post the pics and video on here.

Letter Sent to Speedway, never received a response…read more Speedway Attn: Customer Service Department P.O. Box 1500 Springfield, OH 45501 4 December 2019 Dear Sir/Madam, I am writing today to complain of the abhorrent customer service I received from employees at a Speedway located at 4797 W. Broad St., Columbus, OH 43228. This location is owned by KVR, LLC, a -business owned by Mr. Barry & Mrs. Marilyn Krengel of Pinehurst, NC. On November 14, 2019 around 5:30 am EST I visited Speedway #1174 to refuel my vehicle as well as purchase food and drink for breakfast. After fueling up, I headed inside and began my hunt for breakfast...a medium Colombian coffee and two Krispy Kreme doughnuts (a champion's breakfast) found. I headed towards the PoS where I found two employees, a female with headphones (one bud in ear) connected to her phone and a male wearing nothing to indicate his employment or association with Speedway e.g. name badge, button, polo shirt. As I approached the counter the male employee (who I had noticed even while outside refueling because of his location behind the counter and street clothes) went from leaning on the counter to standing at his PoS. Being the only customer in the store, in a generally upbeat mood I said, "alright, where should I go?" with a chuckle. Unfortunately, I set the bar too high for both employees as the expected congenial banter, or even a begrudged faux smile and "oh, either one of us can assist you" was too high of a price - man, just pick one of us, pfft - is a close restatement of what was said in response - appalling! The female employee without skipping a beat said something akin to, we were just talkin' bout that, why do they ask? That is crazy" (paraphrasing) to which he responds "girl I don't know" as he rings in my two doughnuts, Pall Mall cigarettes and coffee. Initially I thought they were themselves engaging in some banter or small-talk to have an all inclusive laugh at the somewhat awkward yet common and quite pedestrian situation (one customer, two open checkouts) as I would expect most would. This letter is in your hands because I was never included in their small talk - I was the small talk, the butt of the joke. I can't remember another experience in my memory where I was subject to such indignity...and paid you money for the honor. This was an absolute breakdown in your endeavor to "to be the customer's first choice for value and convenience." and very clear reminder that my money walks and talks. With a Speedy Cafe (Store #9265) a ¼ mile from home, I realized my Pavlovian-esque response to my hunger pangs and low fuel light was Speedway - you had me, you are the local guys (Speedway in Enon, Marathon in Findlay) until this watershed moment. Please forgive me as I rarely write formal letters such as this; when it comes to customer service, employee or store issues I usually chalk them up to a misunderstanding, lack of coffee or a simple "case of the Mondays" for the representative or me! That being said, this letter should stand out as a red flare warning to all parties interested in promoting "The Speedway Way" at store #1174 - I trust this is not the way Speedway, or KVR wish to conduct business with valued customers. I would welcome the opportunity to discuss matters further and to learn of how you propose to prevent a similar situation from recurring. I look forward to hearing from you. Sincerely, Ryan

the 2 Caucasian female managers that were working the morning of 4.4.23, need ethics training, i…read morewas refused service by the one, dirty blond hair in a ponytail because i asked her if you could stop taking change from the "broken" change machine to let me purchase gas- nothing else, and i didn't need change. she told me no and that i was gonna have to wait because she didn't have to help me. i said you do have to help me, and the other manager, shorter height and dark hair, agreed, nope she don't have to help you, you're being rude interrupting her, and she can't help anything until she finished that- 1. she was helping a guy before me, 2. the manager should have asked the other clerk that was just standing watching us to help me, 3. customers come first and lastly -should be important to Speed way- the clerk has the change machine open while im at the register with nothing stopping me from taking the change, i'm sure this was in the training manual.