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Ted's Appliances

2.3 (6 reviews)
Closed • 8:30 am - 6:00 pm

Services - Ted's Appliances

Appliance repair

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Ted's Appliances - Welcome to Ted's Appliance, where the only thing that beats our prices is our service.

Ted's Appliances

(37 reviews)

We went to Ted's because we needed an additional refrigerator for our basement. We do weekly meal…read moreprep and our main fridge is small and we find ourselves constantly having to juggle items around, so we decided a second fridge would solve our problems. After looking on Craig's List, we discovered we can pay just as much from an individual as we can an used appliance store, plus we will come home with an 18 month warranty and for an extra $50 they deliver. We visited Ted's on Saturday afternoon and because it had been recommended by a few other friends, we went in optimistically. Ted's was really pretty dirty and it smelled horribly of cigarettes. As smoking in public areas has been illegal for many years and no one we know smokes, it was bizarre and super unpleasant to walk into a building and smell the overwhelming stench of stale cigarettes. Whomever is smoking inside Ted's needs to stop. The appliances themselves were grimy. I lifted the lid on a washing machine and quickly closed it because it was covered in mildew. Every single fridge we opened seemed to have been cleaned by someone who was either in a huge hurry or did not have sufficient lighting. Ted's does have a lot of fridges. We did not want to spend a fortune on a used refrigerator for our basement, so we picked a $300 standard model that was actually cleaner inside then a majority of the appliances around it and were able to arrange for a Monday delivery date. We made arrangements with Ted (who did not seem to be THE Ted of Ted's) who was helpful and polite. On Monday morning we received a phone call that our delivery would happen within 90 minutes, which was strange, but fine. Usually arrival windows are given - 9 am to 12 pm - and then the company calls 15 minutes before they arrive. Ted's gives an arrival window, but calls a full two hours before they arrive. It's a weird system. The two young men who delivered our fridge were quick and obviously well versed at appliance delivery. (They also each had on two bottles of cologne. Our entire first floor smelled like really terrible men's cologne for four hours after they left.) The fridge was delivered cleaner than it was at Ted's, which was nice. Once we plugged it in we discovered it was fairly loud, but as it's in the basement we don't really care. It's cold and so far it's working. I'm not sure if I would visit Ted's again if we needed additional used appliances. I might branch out to another used appliance store in the area first and see what else is out there to compare. The cleanliness and cigarette smell were huge detractions and really hard annoyances for me to ignore.

Called Thursday. Had a repair person here Friday between 12-3. Received a text when service tech…read morewas en route. I also received a text with the service techs picture and Joe arrived promptly at 1:45. He had diagnosed the issue with our 7year old fridge immediately. He also had the part we needed with him. He installed it and was on his way. He was only probably here for maybe 20-25 minutes total! The cost was explained to me during the initial phone call and it was affordable! They will be getting my business from now on. Thanks!

Urbandale Hardware

Urbandale Hardware

(1 review)

If I could give them a 1/2 Star that's what I would rate them! May 28, 2019 -- YES -- 2019, we…read moretook our rototiller their for service. We chose them because they said it would be repaired in 1 week! A week later, my husband called and the lady at the hardware store was very snotty to him on the phone "Did anyone call you yet?" with a lot of sass--that was June 3. My husband called again June 20 -- no answer yet. Another time he called, he got the snotty woman again. After them having our rototiller for a YEAR, charging us $30 to put it in the corner of the repair shop and forget about it -- the repair person even said he thought was it was a junk unit when my husband called March 20, 2020. My husband called a total of 9 times. Urbandale returned 1 phone call. Most of the calls, he heard, "repairman is on lunch" or "repairman is gone for the day" or the famous line -- the part is on back order and will be in in 1 week. When my husband did talk with the repair person, it was supposed to be repaired in a week (again), but no one called; and when my husband finally did talk with the repair person, he said, "oh, didn't anyone tell you that unit is junk?" So whether the repair department is a separate business from the hardware store, both areas are unreliable and useless! Whether you talk to the repair person or a person working in the store, "1 week" seems to be the common excuse, but don't hold your breath waiting for a call! This is a very disappointing business!

From the owner: Got a home improvement project on the horizon? Want to get down and dirty with some yardwork? Find…read moreall the right tools and equipment for the job at Urbandale Hardware Inc. Our team is proud to offer a wide selection of tools, paint and small engine equipment. We keep only proven name brands in stock and are the area's only carriers of Echo products. If you're not sure what hardware would be best for your needs, discuss your project with one of our team members. They'll be happy to point you in the right direction.

Ted's Appliances - homeappliancerepair - Updated May 2026

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