This place is definitely hit or miss depending on who helps you. I had a fine time buying energy…read morebars for the Tour du Mont Blanc. However I bought flip flops and when I realized a couple hours later that they were the wrong size they wouldn't let me return it even though I had the receipt, it was only two hours and I literally only walked down the street. The frustrating thing is that when purchasing they never tell you it's final sale. Shame on me for not knowing, but shame on them for not being forthcoming and transparent. They only tell you it's final sale on the receipt after you've already bought it. How does that make any sense?

I was in Chamonix for 5 days of skiing and had some fitting issues with my boots (which were…read morealready fitted in the US)... I came into the store right before closing and went upstairs to the Boot Dept. Flo was there and spent the time with me to have my boots refitted and remolded, even past the closing time of the store, and made sure to take the time for my boots to cool down. He never rushed the process! The boots felt amazing the next day on the slopes!!! Flo was a Godsend and helped make the rest of my trip amazing! I would definitely recommend visiting this store if you need anything done with your ski gear!

From the owner: Selection des meilleurs produits Helly Hansen pour le Ski , Montagne , Outdoor , Sportwear aussi…read morebien pour les Femmes , les Hommes que les Enfants.

Even though Patagonia is out of California, seeing them in Chamonix made it feel like my "hometown"…read morewas represented. This store is similar to your typical Patagonia shop in the US, with slightly higher prices. (yeah) A great place to go if you need a last-minute puffy or ripped your softshell pants wide open with a crampon.

Always really nice people very wiling to help (in English or French). I needed a enduro bike and…read morethe other big bike place in town (Zero G) wanted an outrageous €70 for the day! Intersport had the same quality bike for €45 and they were nice enough to throw in a pack and extra tube (which I ended up using). They have helped me in the winter too at the main store on the high street.

Went to the main store for skis. Guys were very helpful, took their time to explain and make sure…read morethe fit is good. I changed skis at the end of the day, and they were very receptive. Highly recommend!

Unrepentant rip off merchants!!!…read more I have just been scammed out of €54 by these guys. Took a bike out for a trial. paid the rental price, then went to buy the bike only to be told it wasn't actually for sale. When I complained, instead of trying to rectify the situation they told me I should buy a different bike, that it was all my fault and that I was behaving like a 12 year old boy. I will never be setting foot in this store again.

It's just like the Icebreaker "Touchlabs" in the US except...way more pricey…read more Still, I almost bought a Mt Blanc shirt here. But it was SO expensive (over $100 USD...for a T-shirt...seriously). I had just climbed Mt Blanc and wanted it SO BAD, but I FORCED myself not to buy it. I'm glad I did. Turns out it wasn't a special "one-off" print for Chamonix, I found it on Icebreaker's website, on sale and got it for over half off that! Still, if you need some wool layers for your climbing adventures in the alps, it's hard to go wrong with IB!

From the owner: Située en plein centre de " Cham ", la boutique Icebreaker Chamonix inonde le monde d'une laine de…read moremérinos qui respire, régule la température, sèche vite et ne sens pas !