I would have rated this company with a 5 star if there was good communication between the scheduler…read moreand tech. When the tech arrived they didn't know what was wrong even though I had given all the info to the scheduler. However, the tech was very polite and informative. He had to replace the ice maker in my fridge. He had to order a new one and returned to install the new one 2 days later. It's working very well now.

We had two consecutive days of appointment windows that they failed to show up. I would not waste…read moremy time.

I had a great experience with Ray's Appliance Repairs. I called after hours, and Ray was able to…read morecome out the very next day to diagnose my grandfather's washing machine. He was prompt, professional, and clearly knowledgeable.

Ray came out and assessed the problems we were having with our electric stovetop and our washing…read moremachine. He gave us his opinion about what to do, ordered parts and installed them. He was extremely professional, neat, orderly, and friendly! Appliance problems completely resolved! He was even able to handle an issue we were having with a vintage fan. Thank you, Ray!!

Answered me promptly when I asked if they repaired sewing machines. They sent a reply right away!…read more Yippee!

Yuri came over and diagnosed the Samsung refrigerator cooling issue. I had you tubed the issues…read moreand saw how to repair but felt I needed a professional. Yuri was great

They do not show up for appointments. They lie constantly. I…read morerecommend you call someone else and avoid the aggravation that comes with dealing with this company. I am going on a week with no dishwasher. Waiting for the third time for an appointment each with 3 hour windows. So that makes 9 hours of sitting around feeling like an idiot for ever contacting this company.

Emil was the best! He got my new Samsung dishwasher up & running in my new construction home- The…read moreSamsung warranty ran out due to builder purchase way before home was built- I would definitely use Emil again- He knows his work inside & out- 2 thumbs up & 5 stars

Called for LG ice maker repair. Never called back. Called based on a recommendation. Left a message…read moreon a Saturday and no call back on Monday. If you need of quick service, look for another service company.

Recently used KrisApplianceRepair for a Refridgerator repair. He was quick to respond and to…read moredetect the problem. Installed the new part the next morning at a reasonable price for both the part and Labor.

HORRIBLE! These people cancelled 2 appointments since Feb and never showed up for the 3rd one they…read moremade for March 17. Meanwhile no one will ever return my calls and the only people that answer are the extremely rude answering service. She actually told me on the last call that if they weren't returning my calls I should choose another company! Wow! I have called over 10 times, maybe more over the course of two weeks. One of the answering service people told me they were switching ownership and would not be returning calls for a week or so. UNBELIEVABLE. I even tried on three separate occasions to use live chat offered on their website. I'm done. Switched to Advanced Wind and their service already beats D&D 10,000%. Called late in day and got a 9am for the next day. I am DONE & DONE with D&D. Horrible company.

Terrible company. Completely unreliable and sloppy work. We spent THOUSANDS for a brand new AC unit…read more(inside and out). Signed up for a maintenance contract. Five days ago placed an emergency call, had a tech come out and they supposedly fixed the issue in 20 min. 5 days later same issue! Called the after-hours service and wow - they can't get ahold of anyone! Not one tech. Not a manager. Apparently no one is working or on call. The tech that should be responding is MIA. We have a two year old and no AC all night....in Florida....in May.!! Wouldn't use this Company again if I had the choice. There are tons of other AC companies in the area. Apparently this one doesn't want your business so don't waste your time. Find a company that actually cares.

Helpful and up front with diagnosis. Didn't try to push or hard sell anything. Seemed very…read moretrustworthy

Came out fast and was honest. He checked all the components and found that there most likely is a…read moreproblem with the disposer or drain.

Called James who answered my phone call. Explained the problem, he then texted me a site where I…read morecould choose a date and time that worked for both of us. Arrived on time, evaluated the issue and ordered the part. No second charge for coming out again, just pay for the part. Excellent. Professional.

This is my second review. After having a TRUE SAMSUNG REPAIR MAN HERE...which James said he was. He…read moreSaid they know him at Samsung (lie) he is not an authorized repairman for anybody. I think he Google's how to fix it before he comes. Said his Venmo was messed up and could only accept cash. (Probably another lie) the real repairman found out my ice maker was getting too much pressure from the water inlet NOT a shotgun ice maker he made that up. Problem solved for $50 service call. Do not use james he is not a certified repairman.

Fantastic, fast customer service. Great price for a new AC install with 10 yr warranty. Best price…read morecompared to BEST and Advantage Air. Job was done in 4 hours and free weekend install. Ryan, Johnathan, and Anthony were all great!

Maintenance service by Alex M was super professional & thorough…read more Have been very satisfied by new system installed by Rocket (Trane system) and their ongoing maintenance package.