Best place to get phones! The staff are so helpful, and they give the best recommendations for what…read moreyour needs are. They also have a variety of phone cases which I got for my dad. They also fixed my Mac when I was having issues with it. Have always sold my old phones here and get a good deal for it. Highly recommend!

This store has the worst customer service I have ever experienced ever…read more I bought a new blackberry classic and a cover for $450+tax for a phone, that, I was given the impression, was brand new/never used. After the 3 days I noticed a dent in the speaker screen, the audio stopped working, and the charging port looked very used. I must have gone back to the store 10 times in 2 weeks to be told by the owner navi I have to deal with the salesman who sold me the phone, who kept pushing me back to speak to the manager Navi. Navi then offered to take back my phone for a 20% ($90) stocking fee or his staff coulf offer me an ACTUAL new phone for 50$ more. I fought hard because i only had the phone 3 days before it crapped out. Finally after days/weeks of going back and forth between the owner and his staff member, navi offered to take back my phone for $50 instead of $90. I said fine I don't want to deal with this nightmare. And then because I didn't have the credit card I used to buy the phone, he said he couldn't give me my taxes back. So I spent $540 at link it up on Bristol and Huron Ontario, and they only gave me back $415 and kept my receipt! The owner and his staff are crooks and liars! Don't take any of ur business to them!

WARNING! BEWARE! I lost over $100 at this place! They replaced my phone screen with a defective…read moreone, and I can't get them to replace it! There is always some excuse. First, the store is hardly ever open, so if your drop something off here, who knows when you will get it back. They don't keep their appointments. The phone number they give has no voice mail and they never answer. The guy has given me about 4 phone numbers, none of them are legit! Very, very dicey place. Went to their so-called head office to get help. It's just some hole-in-the-wall, with no signage and no one has been there for some time! Their 1-800 number doesn't even work. Is this company a total scam? I don't know, but to me it looks like it. Buyer beware!

From the owner: We are the authorized dealers of Koodo Mobile, Virgin Mobile and Public Mobile. We offer all…read moreprepaid and post paid activation's. We also finance any phone on $0 Down with 1,2 and 3 years term.

Awful service. I contacted support because my maps app storage kept increasing (it's already at…read more15GB and still growing), while on other devices it's under 1GB. I was repeatedly told to try the same troubleshooting steps I had already done. Eventually, I was told the issue "shouldn't be possible" and that nothing could be done, other than offloading the app. The problem is that every time I free up storage, the maps storage increases again--which I explained--but this was dismissed instead of investigated. No real explanation or solution was provided. Very frustrating experience.

The work efficiency is a bit slow. Overall, it's a polished experience that aligns with Apple's…read morebrand--focused on user-friendliness and attention to detail, even if the hustle and bustle sometimes slows things down a bit.

went there to take ID photo, the staff was very inpatient, tried to explain him the requirements of…read moreID photo, he didn't even bother to listen. The photo he took didn't match the requirements, ended up walking away.

We come here once in a while when we need to send money through Western Union…read more We love it because there are usually no lineups compared to money mart. We have also bought some phone accessories.

Wajahat responded to my message very quickly and he was very friendly, and was willing to work with…read moreme. It only took them a day to order the parts and replace the screen and fix my phone. I highly recommend Univercell for their proficiency and Wajahat's excellent customer service!

i was looking to replace my used phone with another used phone i am a senior living on a fixed…read moreincome. i have a place where i buy used phones, but i saw the CellTell i thought check it out i went in told him about my situation he made 2 suggestions for my price bracket. i decided to take one them He set it up in no time at all. the price was fair in my opinion. He told to come back if i had any problems. The thing is i felt no pressure to buy a got what i needed at a good price. I would highly recommend this place Being a senior i felt good leaving this place no stress. He buys used phones. Great location right next to restaurants Tim Hortons and many others too. One stop shopping, you won't regret it. Give them a try thankyou MIke

This link it up is in a fantastic location, easy to get to and lots of parking…read more It was easy to order my phone case and easy to pick up. JR

I saw that the buy phones from people. When I took my phone in to talk to them in person they said…read morethey do not buy phones from people. False advertisement on their web page. Cannot believe they lie to customers.

The reps did not know what a Soldering Iron was. Need to provide training to staff, the look…read moredumbfounded.

I WANT TO RATE IT ZERO STARS…read more I've come into this store several times over the last 3 years - sometimes with the intention of a possible purchase, other times just to see if they would still ignore me. Today was visit #10, which is a good round number. Only once... ONE TIME OUT OF TEN Did someone actually take the initiative to come and help me. It finally took the Supervisor on duty today to ask me if I needed help. I told him no... This is now officially my final visit to the store.