JJ, Lindsay and everyone at American Pacific Mortgage have been absolutely amazing to work with!…read moreThey are incredibly friendly, knowledgeable and willing to help by any means necessary. They took the time to answer all our questions and concerns. This is our first home buying experience and APM made sure we were comfortable every step of the way. Thank you all for your professionalism and willingness to help us!

The JJ Mack Team made the home buying process surprisingly easy. The whole process took about a…read moremonth or maybe a bit more from the time I initially applied to closing (not including the leisurely time taken to browse homes). The team was adaptable and added a coborrower mid process. Shout out to Lindsay who was great in the process! They were very clear about next steps each time.

I have had the pleasure to work with Jody Reese and her team three times this year and I am looking…read moreforward to many more!! She keeps everyone well informed throughout the whole process. She goes above and beyond for her clients - all with a smile and upbeat attitude! She is available when I need her - which could be at 10:00 Sat. night and early Sunday morning! I will continue to refer Jody to my clients as I know they will be in great hands with her! -Toddy Schultz, Realtor with Lyon Real Estate

Jody Reese did an excellent job! She is a great communicator and makes the process smooth! She was…read moreable to get loan docs in way ahead of schedule! Thanks ~Jody! Jill Ottaway Lyon RE

Manny Carlos is a incredible person before he is an incredible realtor, his demeanor, attention and…read morewillingness to take care of my family and I during our move back down to Sacramento is something that led to us finding the perfect house for us! His communication and insight between my wife and myself was outstanding through the entire process from the initial meeting and he carried that attention through the day he handed us our keys, our family was living out of suitcases frantically looking at what felt like hundreds of homes a week, but Manny was generous with his time and my children all really took to him and he became an extension of our family. When it came to offers, negotiations and ensuring we were protected with warrantees and inspections, he kept us informed and provided us with realistic and professional insight that helped get us the house we wanted. His relationships within the community and real estate market made us feel like we had an unfair edge in the market and really allowed us to nail down the house we wanted with speed and his team along with our awesome mortgage broker, led to us closing in just 17 days! Cannot thank Manny and his team enough. And we look forward to the day we get to reach out to him again!

Manny is an agent who definitely cares about his client. He truly cares about your needs as…read moreopposed to his.. which seems to be a rare deal in todays world. Manny was able to help us navigate the buying process (our first purchase) successfully and made it easy on us. I would whole heartily endorse Manny as your agent ... you won't regret it!!!!'n

It took me a bit to get this review together, but it's definitely overdue. Mike and his crew at…read moreIntegrity Mortgage really know what they're doing and make you feel like you matter, not just another number. I've bought a few homes before, but I've never had this level of care during the process. I even had Mike help me refinance my own place and I've sent friends and family his way with awesome results. I totally recommend him and the team at Integrity Mortgage.

Unethical. Unprofessional. Untruthful. Integrity is missing. This summer we looked to refinance…read morerental properties and both our credit scores are above 800. We had one 20-minute phone call with Mike Miklaus at Integrity Mortgage in July 2020. He said he will follow up in 48 hours with rates, points, fees. He never did. We specifically asked him without our approval and knowledge not to run our credit reports. In the same day, he did run both of our credit reports without telling us. Without our approval, against our expressed wishes and against ethical professionalism. We emailed him immediately. For all those months we received no answer. We will follow with BBB. In a year like this, where integrity and truthfulness are essentials, Mike Miklaus failed to provide either.

I was referred to Kathleen by a friend and she was great to work with. What I liked was that she…read morewas responsive and very straight to the point. I had checked a few different mortgage companies for rates but she seemed to have the best interest rate and was the most easy to work. I had delayed refinancing my house because I didn't want to deal with the headache of all the paperwork. She made it as painless as possible and answered all my questions.

My realtor referred me to Kathleen and I was very well taken care of as a first time homebuyer…read more Like others were praising, she provides a very competitive package and is very transparent with the whole process. She's a powerhouse in her field and makes sure her clients are educated and informed on each step of the process. Kathleen works with integrity and has a keen sense of timelines and has great ambition in getting the job done well. Her availability and consistent communication gave me peace of mind for time sensitive processes and I have already recommended her to my friends in the area and will continue to do so proudly. Thank you Kathleen for all your hard work and making for a fast and smooth close! This oscar goes to you!

Dara is the best! As first-time home buyers, she was amazing to work with. She explained everything…read moreclearly and in detail so we always understood the process, and she was always available whenever we had questions. You can truly tell she cares about her clients and wants them to feel confident every step of the way. We feel so lucky to have worked with her and to have had her guidance throughout the entire home loan process.

Dara is an amazing loan broker and I can't recommend her highly enough. She helped us purchase both…read moreour first and second home ensuring we got the best mortgage rates both times! The experience was smooth from start to finish each time even though the incredibly short turnaround times to close. She's amazing with numbers, incredibly fast, and always super responsive--no matter how small the question or time of day. On top of that, she's friendly, accountable, and genuinely cares about getting the best outcome for her clients. If you're looking for a loan broker you can truly trust, she is the one!

I have done refinance loans over 40 years and Dan Klevenskiy…read more from Azure mtg corp is the best Loan officer I ever work with. He is honest, authentic professional, knowledgeable, and very patient. Dan guided me step-by-step and even gave me computer tutorials how to retrieve require documents. He always respond to my text right away and explain every questions I asked. Therefore the entire refi process went smooth and I was able to secure the great loan with low interest. Because I was so satisfied with the refi results, I chose to do a HELOC with him as well. Once again, he completed everything in less than a month and found the best option for me. I definitely recommend Dan to my family and friends because he made the entire process easy and smooth. Thank you Dan for your excellent service, I Look forward to work with you again.!

As a first-time homebuyer, I was nervous about the process and had so many questions--but Dan made…read moreeverything simple, clear, and stress-free. He always took the time to explain every step in plain English, never made me feel rushed, and made sure I felt confident in all of my decisions. Dan went above and beyond to guide me through the loan process, keeping me updated and on track the entire way. Thanks to him, my loan closed on time and without a single hiccup. If you're a first-time buyer (or even a seasoned one) looking for someone who is patient, knowledgeable, and truly cares about his clients, Dan is absolutely the person you want on your team. Highly recommend.

I'll begin by saying that we feel very fortunate and grateful that we had Joanna Perry as our…read moreMortgage Broker. We would not have been able to afford the house that we wanted without Joanna's help & guidance. Holding our hands through the whole process as First Time Home Buyers. Promptly responding (usually under 20 minutes), to any questions or concerns we had; with Real Answers! We were referred to Joanna by our Realtor, Shawn Hill. Praise & Thanks to Him too! Joanna was willing to meet with us 20 minutes after seeing some houses on a Sunday evening. She spent a couple of hours with us, just talking the first night. We hadn't put in an offer on anything. We just wanted to see how much we were pre-approved for, etc. I'm the eternal skeptic, but after our meeting with Joanna, we cancelled the appointments we had scheduled with the Mortgage Brokers at our Bank. We trusted Joanna. Joanna runs her own Independent Mortgage Brokerage Company, the loan lady club, and that gives her access to many different loan options from multiple banks. The Mortgage Broker from your bank only has options for their institution. She'll get you better rates. She has all the prior work experience that you could ask of a Mortgage Broker. She really sets the Bar. And it's a high one. If I ever have to work with a Mortgage Broker in the future, my experience with Joanna will be the yardstick I use to determine whether I work with them, or not. I can't thank Joanna enough. We couldn't have done it without her. And I could go on singing her praises forever. Sincerely, -Gabe and Kendra

I initially spoke to Ax who reached out right away upon my inquiry. There was follow up by Joanna…read more and when I emailed her with a concern she got right back to me .

Chong is an amazing branch manager. She educates and cares about her members more than 99.9% of…read morepeople on earth would. Highly recommend.

I went in there yesterday about 4 fraudulent charges to our checking account, as someone skimmed…read morethe card. The guy at the front desk was not terribly helpful when I explained the problem cocks his head and gave me a "really lady?" look. Then I asked for the manager who finally came over. I explained the problem again, and she and the guy started snickering. When I asked if they thought it was "funny", she quickly backtracked and said no, that it was something the guy said. Then she said I'd get a "provisional credit" if it went through. (We got denied today, I got the email saying why). I left, rather disappointed with the lack of service. I've been a member since 1988. Do better!!

Part 3 I finally received my money from Chase Bank 9 days…read morelater. It was not mailed priority or express as I was told. After 9 days 6 Lyft rides, multiple phone calls and countless hours on the phone I am moving on and putting this horrible experience behind me. I have lost many nights sleep, my credit has been damaged because I couldn't pay my bills and the stress has physically made me sick. I don't understand why any of this had to happen. Someone dropped the ball and didn't have the courage or decency to make it right. Karma is a bitch!

Great location super friendly personalized service. Staff is great i would give five stars if they…read moreweren't so understaffed all the time. It really sucks when im in a hurry and theres usually only one teller open. The atm works great but my only beef is ITS SUPER SLOW. All the chase atms are