Terrible customer service. They auto renewed my policy (without my permission) after I moved out of the province. When I then called to cancel my insurance, everything seemed fine. I then began receiving letters and phone calls threatening that if I didn't continue to pay my premium they would cancel my insurance. Great! I wanted my insurance cancelled, which I why I called you and cancelled. After hours and hours on hold on my third call with them, I am eventually told that I owe a $114 in cancellation fees. I refuse to pay it. End of story. You renewed my policy without my permission after I moved out of province and refused to cancelled my service when requested, threatened with letters and phone calls, and now you want more of my money? Not going too happy. BBB claim opened. Happy to take you to small claims court @ssholes. 5 years as a customer with zero claims and this is how TD Insurance will treat you. Highly recommend avoid this company. read more