I usually like coming to this car wash because it does a good job cleaning my car. I never had an…read moreissue with how the machines wash the vehicle. However, during my last visit, my windshield wiper broke off while my car was inside the wash. I went to speak with the owner, expecting him to handle it calmly and help resolve the issue. The wiper only costs about $10, so I thought reimbursement or even a free wash for the inconvenience would be reasonable. Instead, he blamed me and said I must have turned on my wipers while the machine was washing my car, which I did not do. I felt like he was trying to make me look like I was lying. I also asked if there was any way I could get a free wash for the inconvenience, and he refused and said no multiple times. I was not there to complain about how the car wash works I was only there because my windshield wiper broke while using their service. I didn't want to write this review, but I am very disappointed with how the situation was handled and with the customer service I received from the owner. If something happens to your car here, don't expect them to take responsibility. Because of this experience, I do not recommend this place.

Yesterday, the smoke from the Moraga Fire blew into town, and my car totally reeked of smoke. It…read morelooked like everyone in town was there, but the line moved fast. My car came out clean, as always. THE AIR COMPRESSORS ARE BACK! They're awesome for getting tiny bits out of the dash and vents, and for drying stuff I can't reach. The vacuum sucked up all the baking soda I used on the carpet to get rid of the smoke smell. The people who work there are nice and pleasant. I noticed the parking/vacuum area was clean. I observed an employee checking and emptying the trash bins. You know, if people actually put their garbage in the trash bins, the area wouldn't look sloppy. #litterbug I don't understand why customers don't understand the plans they offer? It's simple; don't make it difficult. I have had zero billing issues. IMO, it's the best car wash in town. You may not agree. There's always the self-wash open 24/7 down the road. Lol.

I have been going to this car wash when the owner was an employee himself. I have never been…read moredisappointed with the care and service. Years ago, I locked my keys in my car while it was running. I had them in my hand, and somehow, after I started it to leave, I got out, and it locked. I was freaking out!!! Oswaldo (the owner) said it's okay, I'll open it. I didn't think it was possible. It was a new (at that time) Chrysler 300S. Well, he did what he said he would. He opened it with his tools and did not damage any part of my car. I was so thankful. I respect this business, and if I ever had an issue, I know I could talk to the owner, and he would help resolve it. They get busy (like all places) and they are human. If you have a concern talk to him and give him a chance to fix it, before Condemning them, right off the bat.

They said boss i'm really sorry but did not like how they wash my truck 50 bucks come on my son can…read moredo better than y'all this is so ridiculous. Waste of money useless with these people do better next time.

Two point five. I have to say I've only tried one other car wash in town but for some reason it…read morebends your front license plate. This establishment is better than that but still lack, in my opinion the prewash and the dry. It's almost as I should washed it myself. I have a monthly membership I'm thinking of withdrawing my membership. Some of the staff are engaging some are not...I get it you work hard all day it gets mundane.

First time taking my work van since the new ownership. Horrible!! Not 1 employee smiled, they all…read morelooked super irritated. Didn't use the brush on my van so still had bugs on the windshield and the front bumper. The girl who dried the van looked pissed off and did a crappy job! Definitely not like all my other experiences so won't be going back!

My husband and I have maintained a membership with this carwash almost as soon as they opened. My…read morehusband and I commute to and from San Jose 4 days a week. So anything we can do to preserve the down time at home with our family is worth every penny. Who wants to spend their time doing chores in the little time allotted as "down time?" No one! So we were more than happy to pay $30/m for unlimited carwashes a month. We were a little perturbed when we inquired about a possible multiple car household discount and were told there was none. We just continued to justify it by reminding ourselves that we could use the time NOT working. In July we purchased a new car and it was a no brainer we would get a membership for it as well. Who doesn't like driving a newly washed shiny car? Anyhow, in Sept. before a day in Sacramento I decided to take the new car through the carwash. It seemed uneventful. Until the following day. All Saturday after driving to Sacramento, my car was parking in a parking garage until about 7:30PM when we drove home. Then the following day while my husband and I were on our way to grab coffee I decided I wanted to open the sunroof. Only about 1/2 way it made a really weird almost grinding noise. So I stopped and my husband looked at each other. We decided to further investigate after getting our coffees and getting back home. I parked in our driveway and attempted to close it and as I did it made the same noise but then we noticed the wind deflector was not attached. The car allowed me to close the sunroof completely and we agreed that I would call to see how fast we could get the vehicle in. After an estimate of $3,500 from a shop in Fresno and $4k+ estimate from Kia, that's when I decide to trace my steps. Since purchasing my vehicle in June we've maybe opened the sunroof a handful of times as the temperatures and the mosquito problem in Los Banos doesn't allow not using your AC or keeping your windows open. In any case, my vehicle is a 2021. I had a previous car with a sunroof for 10+ years with no issue. I've attempted to report my complaints up the chain of command to no avail. This has been a nightmare. I feel as if I am just being given the run around in hopes that I become tired and just let it go. I don't know about you but I don't have $4k just laying around. I've also been told that they offer the option to decrease the intensity by which the brushes clean the vehicles? Anyone hear of this? If that is an option then why isn't it more widely shared. You guys are on it come time to upsell to that new Titanium package, why isn't THIS just as widely promoted? Today I emailed the CEO, CFO, General Counsel at HQ and cc'd this site's Manager.

This is the third time we've come by before 8 PM, only to find the car wash closed. Today, we…read morearrived at 6:55 PM, and it was already shut down. Your website clearly states that the car wash closes at 8 PM on weekdays, which is misleading. As daily commuters, this has been a frustrating experience, and we're seriously considering canceling our membership if this issue isn't resolved.

Always clean, and economical. I hate paying more for gas…read morethan I have to... Arco always seems to have decent gas at a decent price. No matter where I go. Run it in my Pathfinder, Volt, and Harley. Never hsd a problem...

These vultures are charging $1.10 more per gallon than ARCO in Santa Nella ($4.49 vs $5.59). For…read morethose whose math skills are lacking, that's about $15 to $20 per full tank. $1.10 more per gallon. Seems rather steep for the honor of gas-ing up in Los Banos. $1.10 a gallon more! Same gas. 9 miles apart. There must be a constant stream of stupid people on HW152 to warrant such highway robbery.

Still had dirt on back bumper, for what you pay for it should be done better. What more is there to…read moresay.

I tried the popular one that all over town in Merced. This ONE is the absolute best the staff and…read morethe management are professional and they actually do a good pre-wash before you go in the wash! Not like the other spot where some kid sprays a mist of water . This is the spot in Merced to get your car washed ! The price for the top car wash is lower than the other spot! Great value and service

Dimitri did a phenomenal job cleaning my car. Had milk stains from my daughter spilling her bottle…read moreall over the back seat and he was able to remove them all. He was on time and was easy to communicate with. Will definitely be using his services for future car washes.

12/10 #5 stars!! Reached out and within minutes I was given a quote, told they can come to ME same…read moreday & finished quick BUT efficient. I will be reaching out for any more detailing needs! No need to be charged an arm and a leg with these men, get the service and value without paying 400+ Some places are cray with prices! Again thank you will use again.

Wow! This place is amazing. Professional, great price and wonderful customer service! I had…read morewater spots on my car for a few months. They are completely gone now! Angel went above and beyond with this job; he did more than I expected. My car looks brand new. He removed the spots and waxed my car. I am so grateful for what he has done. I will definitely return for future services!

I got my 2005 Volvo detailed here, and they did an amazing job! The inside, outside, the rims,…read moreengine... the works! It looks amazing! They also told me that I could bring it back in two weeks for a complementary wash. Great service all around! I am also going to bring back my SUV to have my AC looked at. Looks like I found my local Car Shop!

Complete waste of money. Very poor service, lazy, and will not correct his mistakes…read more He left scratches all over my windshield. Bubbles all over every window he touched. Seemed either to be rushed or just had no care for his craft.

From the owner: At Prestige Detailing, I bring high-quality mobile detailing to Los Banos with real attention to…read moredetail and care. As a young entrepreneur, I take pride in every job — no rush, no shortcuts. I treat every car like it’s my own and make sure every customer drives away satisfied.