When an error is made by a financial advisor, the appropriate response would be to accept…read moreresponsibility, and to apologize. When said employee is called out for not having apologized after multiple opportunities, words such as "I am a caring person," "I am doing my due diligence" do not read as an apology. Arguing does not read as an apology. Your financial advising staff require customer service training in order to maintain business relations.

Lora Grant at Georgian mall is the best financial planner around. She answers questions in simple…read moreterms anyone can understand and returns calls quickly.

I've been dealing with this TD branch for years and have NEVER experienced a problem. ALL staff…read moreare nothing less than helpful, caring, pleasant and engaging. Any questions I've had, have always been addressed and if the person I was speaking with, wasn't sure, they made sure that I either got my questions answered BEFORE leaving the branch, or I'd receive a phone call with a resolution. I have full trust in this branch to do right by me and my meager dollars. To-date, they have! As for long lines, that's normal no matter what business you go into.................if they're good!!! If there are NO lineups......is when I wonder why.

By far the worst TD I've ever been to... incredibly long wait times to speak to incompetent…read moreemployees. I need to find a new bank.

0 stars. Have been to this location 3x and have yet to be served in under 45 minutes of waiting in…read moreline with only 2 tills open. Makes me want to switch banks for that reason alone. Absolutely the worst location in Ontario.