Great customer service, clean location and perfect for accessibility to the Anacostia neighborhood…read more Glad to have a reliable bank in the middle of our quaint neighborhood.

Superb and genuine customer service! Hands down. I've been going to this branch once a month since…read moreI opened a mortgage account with Chase in April this year. Every time I go there from the moment step in the building I get the best possible customer service. They are very helpful and it feels genuine. Kudos to management and the entire staff. Makes me look forward to coming back to visit.

Great service and branch staffs. Always very pleasant and hen I come in for my banking business.read more

I have been loyalty client to this bank since 2015 once purchased my commercial building and they…read moreare my lender! My first went into the brand in Chevy Chase area: nice and clean!

If you are thinking of applying for a job with their company, don't. they made an offer to me for a…read morejob I didn't even apply for and then pulled the offer without a clear explanation. I have reached out to them multiple times and they won't return my calls or emails. So save yourself the trouble and don't even bother with them.

I just signed up with his bank today and I opened a brand new checking account. I found out about…read morethis bank in sort of an unusual way. While walking down P street in the city I noticed their ATM and I though hmmm I've never heard o such a bank. I had already known that so needed to open a new account and the sight of this ATM put my thoughts into action. A couple of days later, I came back to the same location of where the ATM however I soon discovered that there is no branch there. So I looked the place up online and found out yet again, there's really no branches anywhere, except for one! I thought to myself- This is perfect! I called first before I came to ye branch in Tyson's Corner. Get this- the person who I spoke with is the same person who is helping me setup the account some three hours later. Over never experienced that kind of service at any bank in my entire life. I have a good feeling that things will go well with my new account!

The interior is bare bones, and I've never seen a Wells Fargo with such bare walls and incredibly…read moreminimal marketing collateral. It was quite odd. I was running errands in the neighborhood and thought to pop in here to see if I could open up an account but they had only one banker, and she had an imminent appointment. She was friendly and accommodating and offered to make an appointment, but I didn't plan on coming back to the area for a while so I declined. It would be great if they had more bankers available and capable of account opening and didn't require appointments for every transaction beyond depositing or withdrawing cash.

I don't understand why this branch has not been put on the closure list. When they bother to show…read moreup for work, the staff and manager are useless and rude. On more than one occasion I have entered the bank only to be told by the single teller that no bank officer is onsite who can help with my need. Sometimes they lock the doors during scheduled open hours and then the employee or two pretend they are not there (very common on Friday afternoons). One time I was able to schedule an appointment with a bank officer only to have her call me about 30 minutes beforehand and tell me she was working from home so she would not make the appointment. The space is dismal, depressing, and icky. It feels like a dank fluorescent-lit cave. And Wells Fargo is always the bank in the news being forced to pay fines for misconduct and for abusing their customers. I only use this bank to get free money with new account opening bonuses and then as soon as I qualify for the bonuses, I close my accounts.

I recently visited NFCU to obtain a certified check. My experience was excellent. I was warmly…read moregreeted by a lady staff member as I entered who directed me where to go. The male attendant who assisted me was kind and efficient. I was in and out within 5 minutes. I would definitely recommend this branch.

I had a terrible experience at this branch for the first time in years. The manager, Lany, needs to…read moreimprove her customer service skills and learn to treat customers with respect.

Free notary! We were greeted on arrival, didn't have an appointment, and were seen in less than…read morefive minutes. The representative was courteous, quick, and knowledgeable. Thank you for the great experience!

Great location; consistently terrible customer service. I went in to cash savings bonds and I got a…read morenew teller who took close to (possible more than) 30 minutes to cash four savings bonds. Then I was not asked if I wanted to deposit or cash, so they just assumed cash (nope - deposit!). I also recently tried to get a car loan quotes from here and they said they'd call me with info within 24 hrs and never got a call. Went with USAA. Earlier this week I deposited some checks and the receipt didn't print. I went inside to report that there was an issue with the ATM (so that others didn't experience this problem) and was first asked in a hostile tone whether I have an account (as is the usual greeting at this branch) and then was told the guy with the ATM key was out to lunch and I could come back when he's done with his lunch in half an hour. I asked if they'd be putting up a sign that receipts are not printing and was told I was the first one to report the issue today, and no one else reported problems (so... I guess that's a no). Side note - I received a voicemail close to an hour later letting me know they looked at the ATM and there's no problem and they don't know where my receipt is. Basically, if you want a slow bank, with terrible hours (daily closing at 5pm but Saturday is 1pm and closed Sunday's) with tellers who always kind of look at you confused, and greet you with a hostile "do you have an account here" - then this is your bank. Its a shame my hometown branch is so much nicer and more welcoming. With the convenience of mobile banking nowadays, I will be switching!

The staff here are very friendly and helpful, I am on a first name basis with all of them. They are…read moredarlings. I've never had an issue with money market accounts or checking accounts, have never had one of their credit cards. Any issues I had were with things beyond the location staff's control (like holding a check for like 2 weeks).

I have used many banks in my lifetime but never won this bad. This incompetent and this determined…read moreto ruin its own customer's lives. They were in a disastrous merger and before that they were two good Banks. Now they are one horrible Bank. This summer they have given my identity to fraudsters at least twice. I have had to get three credit cards that have all been canceled exactly when I needed them and one debit card as well. Their fraud department is completely incompetent and for whatever reason they've had terrible security leaks. Just don't use this Bank. Use any other Bank. They have ruined my entire summer with their incompetence, negligence, and disrespect. I have never written a review. Anything like this in my life but they deserve it.

So happy to post the first Yelp Review for The Harbor Bank of MD!…read more I recently attended a Black History Month event hosted by The Harbor Bank of Maryland, and what started as a networking opportunity with the MD Chamber of Commerce turned into an incredible full-service banking experience. After the event, Corey and Shamaine took exceptional care of me and helped me open four accounts to support both my business and personal financial goals. She was knowledgeable, patient, and truly relationship-focused, which made what could have been an overwhelming process feel seamless and empowering. As a business owner and consultant, having financial products that support both my professional growth and personal stability is extremely important. I left feeling confident that I have a banking partner that understands long-term strategy and community investment. I am especially proud to bank with a Black-owned financial institution that is deeply rooted in economic empowerment and legacy building. You can feel that mission reflected in the service, the intentional conversations, and the genuine care shown by the staff. Thank you to Shamaine and the Harbor Bank team for making this such a meaningful and productive experience. I'm excited to grow alongside an institution that is committed to strengthening our communities and supporting entrepreneurs like me. Opening our here accounts during Black History Month was an added bonus!

Great experience meeting Shamaine at a networking event. I've been looking for a community bank and…read moreshe was professional, knowledgeable. I look forward to working with her to establish a relationship.