I have been using TD Bank, N.A since they purchased Commerce Bank, I had always felt that there was…read morea very positive attitude on the way they took that extra step to make you feel more than simply account number. We had used a different nation wide bank and it was obvious that our business or how much money you had in various accounts did not mean that they would take the time to every remember your name. The attitude of the corporate structure dictated every aspect of the way each branch was run. When we switched to TD Bank,we went close our accounts at the other bank, the strange and most interesting aspect was that a new branch manager had taken over and no one even asked why we were closing our accounts. I must state that the feeling and atmosphere at TD Bank was and still is based on a very personal level. It is nice to know the names of the staff and it is a very positive that the attitude of TD Bank's Corporation that they always encourage their staff in branch to know and acknowledge their clients. They are very successful in their approach due to the way they make banking a less stressful experience. Of course, you will hear others state views that are negative, but I have heard from family,friends and other people that TD Bank leads by example and that other banks try to copy their model but are not successful.

I wanted to set up a Savings Account for an upcoming trip. So, at times I receive checks and misc…read morecash and thought I should make a deposit with a live person. Well, I provided the Savings Account #, my TD Bank Debit Card, my ID with the items to deposit. The teller was so rude, he asked for additional ID and was staring at me through the window. I'm afraid to make a deposit. The jury is still out on whether I want to keep my money in this weird place. The guy treated me like I was a criminal and they are lucky I'm giving them 2 stars, I give them a "O". I reported the incident to Customer Service and their comment was there has been a lot of fraud there, my comment is not everyone is a criminal.

I had a few problems in the last few months went into the bank laid out my problems and in no time…read moreall cleared up Love my Wells Fargo

Janine Wallace at the Pomona Branch is fabulous ! My…read moreDaughter had some questions about a recent car loan. Janine went the extra mile and made several phone calls To obtain the needed information. I am very, very grateful To Janine for her help and unlimited patience. Janine rocks ! Mary Wootten Steger Galloway, New Jersey

This is a poorly run credit union and this branch management is embarrassing…read more Today while closing my accounts the assistant manager Kevin was needed for an override. My teller explained I was unhappy and closing my account. Kevin did the override and didn't even ask why I was unhappy. That kind of sums up everything about this inconvenient institution. Customer service provides incorrect information. The USPS will not let you use their debit card to purchase money a money order every other financial institution debit card is fine at USPS. That's a huge red flag, they show your direct deposit on your home screen but hold it so it's unavailable, thus you make purchases causing overdrafts. The ATM limits are lower than other institutions.

From the owner: Jersey Shore Federal Credit Union is a member-owned, not-for-profit financial cooperative. Our main…read moregoal is to provide quality services to meet the financial needs of our members. We offer great rates on savings and loans, an exceptional checking account, free or low-cost financial products, and friendly, personal service. Membership is available to anyone who lives, works, worships, volunteers or attends school in Atlantic or Cape May counties, as well as employees or members of an organization in our Community Network. Family members of existing members are also eligible to join the credit union.

ATM's work fine, one drive thru and one walk up. The regular drive up lanes are a complete…read morenightmare! The staff is poorly trained and they make no effort to service or speed customers through the drive! Worst TD ever!

TD Bank feels more up-to-date and more modern than your run-of-the-mill traditional banks. In the…read moreend, a bank is a bank for most small transactions. If you are looking for higher end investment type services, I have no doubt they will be much more than happy to take care of your larger sums of money.

Not enough tellers. Right now 12 customers in line one teller. Excuse for everything so I don't say…read moreanything this time.

Beware!! If you are…read morea member of this bank and would like to notarize something that has more than just your signature on it-- they will not allow it. They will only notarize the signature of the person who has the account. Ridiculous!