Scotiabank is horrendous, they have destroyed my credit, despite the fact that I have paid a debt,…read moreon my credit file it is still showing as unpaid and an R9, I have fought with them tooth and nail, they will admit the debt has been paid, and in the very next sentence, "No, we are not manually correcting your credit file" The debt is been paid off several months now and they are still doing monthly updates stating it is unpaid. On a different note, May 2016 Scotiabank did a credit check, originally they denied even doing a credit check, when I provided proof they did, somehow it went from denying a credit check even occurred to having an iron clad rock solid proof an anonymous person online applied for credit and that anonymous person was me, they refused to remove that credit check as well. I have filed a complaint with the Ministry against Scotiabank, considering I can prove all of the above, I have no doubt the Ministry will rule in my favour and I hope Scotiabank gets a fine over this.

This is my new bank after TD closed my account and told me to go elsewhere. Thank you Sahar from…read moreTD; this is the best bank with the best customer service and I wouldn't have found it if it weren't for you.

I have a Scotiabank account in Canada and tried for one month and 6 days to transfer some money…read morefrom my account in Guelph. I literally talked to about 15 people and no one was able to help me transfer some money to Nevada. Horrible customer service and I would give them no stars if I could. I do not recommend anyone moving to the States from Canada to keep money in Scotiabank. If I had realized how hard it was to get my money, I would have taken it all out before I moved here. CIBC is a good bank with no problems.

Was passing through Guelph, ON and I had heard about this place from locals. Their rates are okay…read moreif you are exchanging small amounts of cash. For large amounts of cash or cheque conversions, from the rates they quoted, it seems that RBC and TD rates are more competitive. With TD you get a better rate if you have a USD account (but you pay a dollar for the transaction, which is not much and worth it in my opinion). Overall, the service was pleasant. I would say go to Global Currency if you are in a hurry and are exchanging small amounts of cash. If you are doing large cheques or large amounts of cash, from the rate they quoted I would suggest sticking with your local RBC or TD bank.

Very rude service- avoid them at all costs. They are good at trying to convince you that they have…read morethe better rate. But what I found was that they cannot match my banks rate. When I was in their store they quoted a rate to me. I then called my bank to confirm who had the better rate. I was surprised that my bank offered multiple rates of exchange. I then quoted these rates to Global Currency and they couldn't match the rates. They said that I was bette This is what I learned from my bank: If you have a TD Waterhouse or TD Direct Investing account you automatically get a preferred US exchange rate. If you have TD US Account (free just keep $1,000 US in there, or pay a $1US per transaction) you also get a better rate then the cash rate. If you have a TD Borderless US account (free for accounts with $3,000 US plus, or a $4.94 US a month) you also get a preferred exchange rate. So, when I learned that I could get preferred rates by having a TD US account I opened one up with $200 US. Knowing that I'm getting a better rate then then cash rate, I don't mind paying $1US per transaction. Also it says me time because I can do the exchanges online (account to account), and I don't have to worry about negotiating rates, or finding the best rate- TD does it all for me.