Cool bank, cool people. Not the same as they used to be, and that people is actually a compliment…read morein this case, They really cater to their clients and it seems a different wind is blowing at this bank.

I called you, but you were busy, so I left a message. You said you would call back, but you never…read moredid. I didn't take it personally. I got busy, a few weeks went by, I tried calling you again. Alas, voicemail. You promised you would call back, but you never did. I tried calling you yet again. But you never returned the call. If you were my girlfriend, I would understand; the message is loud and clear. It's not you, it's me. Unfortunately, you're my bank branch, and we have a business relationship, and I need to talk to you. And you know what, it's really not me, it is you. So please call your customers back when they leave a message. It's not like we're dating. We just don't want to be ignored.

I am giving this Branch 3 stars. Only because there is one or 2 tellers that are nice but lately…read morethe last few tellers have been rude and condescending.

We are a store in Burlington and we deal with this branch of BMO…read more We are writing this review because of the excellent service given by the staff there. But, mostly we are writing about the Branch Manager, BERT KRIKKE !! HE IS THE ULTIMATE BANK MANAGER !! When you go to this bank, he is not hiding in an office at the far end of the bank - he is right out there talking to customers. His office is just as you enter the bank, so you feel he is accessible. He is friendly with a great smile. He is smart and helpful. He treats you as a person, not a $$$ sign !! If you are a Business and are looking for a bank - this is it !! If you are a Person and are looking for a bank and are tired of being treated impersonally - GO SEE BERT !!!

Doesn't respond to my messages, paying me zero interest and won't let me sell my shares.read more

This Burlington branch provides exceptionally good service. They replied to my email in 15 mins…read more The staff was willing to wait for me to drive there even she knew that the whole transaction would finish way after her work hours. She was very professional, knowledgeable and friendly. I contacted her a few weeks later for an investment inquiry and she gave me good advice so that I got better interest rate. I strongly recommend this branch to everyone.

Moved to Grimsby and Found the Most Wonderful People and Bank…read more BMO - Grimsby Branch New to the area and seeking a Caring Professional Bank to Deal With Look No More Grimsby BMO is the Most Incredibly professional Bank I have had the Opportunity to deal with and I highly recommend his Branch. Top Notch Services that Give back to the Community The Team is warm and welcoming and make you feel at ease Great atmosphere and services they provide are professional and Best Care I have received. Look No Further - You are Family with BMO Grimsby Top Notch Professionals that Helped Me in Many Ways It is One of the Most Caring Giving Banks I have had the pleasure to deal with. BMO should be proud of its team . This is a Branch to Be Proud of and the Greatest - they make you feel part of the Family.

I dropped by this Scotiabank on my back to Hamilton from Niagara Falls. It was snowing, so I went…read morethrough the drive-thru. It was also closer to midnight. I did a search and this branch was the closest one to the hotel. It was highly visible at night that o had no problem spotting it. The drive-thru lane is tight when you go around the building. For larger cars or tired drivers, you may want to pay extra attention when you hug this corner. I was thrilled that this ABM was available. I made my deposit and it went well. Scotiabank has been changing their ABMs over to envelope-free ones, including the one that I used. It's a convenient branch. I had a good experience. (61)

I recently retired and had to close my business account. I dealt with Antonio on a few occasions…read morewhile going through this process. Particularly since he knew I would soon be an ex-customer, he could have given me a minimal level of service. On the contrary he gave me one of the best customer service experiences that I have had in 28 years of dealing at that branch. Thanks Antonio.

Points for location and speedy service. It's hard to complain about the patrons, who are a bit…read moreill-mannered. Ignore that other Yelper's review. Service I found is always friendly. This is the only CIBC bank in downtown Hamilton so there's really no choice as to where to go for CIBC customers. Just get in and get out. Pro Tip: When the bank is closed, the CIBC ATM is next to the bank, on King Street. Pro Tip 2: Watch out for wheelchairs and rude patrons.

For the first year, the service was good because they wanted your business. After that, for…read morerenewal, everything is good. But if any incident happened, they did not return calls or messages. Very disappointed dealing with them.

After decades of buying insurance I finally found a broker that actually helped me. I say this…read morecause all the brokers I've worked with are either people that are never around or can't explain a lick of what they are selling. Maggie at BIG was definitely the opposite. She was able to help me with all my questions and even gave me some pointers. She provided me with several solutions for my home auto and commercial. She took the time to walk me through everything. Definitely service that I've never had in the past. Anyways if you are looking for insurance give Maggie at big a call.