They have very nice staff and I feel a lot safer to put my money in the small bank compare to the…read morebig bank like Camden Bank or Bank of American

Always great service here . Financing a vehicle was a piece of cake . We do all our banking here…read moreand if you live in Hermon or Western Bangor you should too !

Opened up an account the lady never scanned our IDs didn't give us our account numbers and then our…read morecards have been locked twice we deposited a check we have to wait 10 days to clear when it is barely over 100$ poor customer care about even fixing there own issues I'll be finding a new bank!

Applied for a loan to fix our basement walls. Pre approved me for what I needed. They hit my credit…read morefor 5 points and then denied me on technicalities. Do not recommend for loans. Look elsewhere. Not understanding or easy to work with. Try your local bank.

We use Bangor Savings Bangor Savings Bank for our Business. They are always very helpful and…read morepolite. Bryce is the best!

4 phone calls so far to resolve what I would describe as a simple issue. I did not find their…read morepeople earger to help and just repeating scripts over and over instead of going above and beyond to help. Then my account placed on hold for in error for apparently no reason. I feel it was spiteful.

0 stars I was notified by them there is a 5.00 a month charge for a savings acct. I said never…read moreheard of such thing if I wanted to put a grand in there for my granddaughter , that wouldn't access the acct for 20yrs can't imagine my granddaughter going in and them telling her it would cost her $1200 for having the acct. Here's your Bill

The staff here are the absolute BEST! Never had any problems, go through the drive through/inside…read morea few times a week and am always greeted with big smiles, asking how my day is; they're knowledgeable about my accounts, and are so quick to help me with everything that I need. I've been using this bank for around 10 years and will continue to for as long as I can! Highly, highly recommend!!

I'm a trans woman who has been out for a while and using a name that matches my gender, but I…read morehaven't been able to get my name legally changed yet. I came in to set up a savings account and asked the teller, who let me know that I was going to have to talk to someone in the office (all well and good!). The lady in the office was busy so I waited around for a while. The teller addressed me by my legal name (which I don't and haven't used for a long time!) and asked if I wanted tea or water while I waited. It was a nice gesture, but still, she should not have used what was obviously my deadname. When I met with the representative in the office, she made FAR too much small talk, was acting incredibly nervous, and repeatedly addressed me by my deadname. It was a very uncomfortable interaction. I would have really appreciated it if the tellers and representatives here would think before addressing clients by their legal first name when their name obviously doesn't match their gender: -They could have addressed me as 'ma'am' or 'miss'. -They could have just said 'excuse me' and left out the gendered honorifics completely. -They could have asked me discreetly how I preferred to be addressed. Addressing someone by their deadname in public can actually out them as trans to people they don't want to be outed to, and this is something financial institutions need to be aware of.

We had a team meeting at this establishment in one of the conference rooms upstairs. The staff was…read morevery friendly and the room was comfortable temperature wise with very comfortable seating with a lot of options for connecting devices and projectors for any type of business or team meeting. They also offered refreshments and a coffee machine to brew some coffee.

Great bank for small business. Everyone is so friendly and helpful! Finally a bank where they…read morereally do care! Thank you Beth and everyone at Machias Savings for all you do!