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    TBK Bank

    1.0 (1 review)
    Closed 9:00 am - 4:00 pm

    Services - TBK Bank

    Personal banking

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    5 years ago

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    Wells Fargo Bank

    Wells Fargo Bank

    (5 reviews)

    Today I had a bad experience with the teller who was rude so I went into this bank and I wanted to…read morewithdraw 20 bucks for fives for a tip for the barbershop across the street. My ID was expired by a couple days. It was my birthday and the ID was expired. I was only drawn 20 bucks. I wasn't withdrawn thousands of thousands of dollars and that ID wasn't good enough so I presented another one and Adams County retired ID that wasn't good enough. The teller told me to go home and get my visa. I said I only use that for traveling And besides quit playing cop this idea is valid and only becomes uninvited on August 31. The motor vehicle department won't issue out an ID unless expired she could've asked me my Social Security number or she could've taken my credit card and looked in up, but those were not good enough really on the phone. They asked for your Social Security number or a valid credit card so who is she? What a pain in the ass, so my choices were to withdraw all my money when I got the proper identification or to complain so I chose to complain. She was a far teller on the left at 9:30 today so we'll see if the manager calls back. All I want is them spoken to.

    I have been with Wells Fargo since 2006. All I needed was to purchase sheets of checks. Every…read moresingle time I've needed to do this, I have been asked to take a seat and wait for a banker. With the exception of one time when all the bankers had gone home. I decided to make an appointment online. Since I have always been helped by a banker making an appointment with a "banker" would be the logical thing to do. I ame an appointment for 10 am the next day. All of their time slots were open. I received a call at 8:45am and was told in the rudest way that bankers are not for "that". That I needed to wait in line like everybody else. I explained I couldn't wait in the sun for too long because of medication I was taking was told there was nothing they could do for me. I hung up called WF and was told to speak to a service manger or branch manger. I spoke with the service manager, who was more civil than the previous person and she basically told me the same thing. They both suggested I go to a drive through and gave me 2 addresses of WFs here in the Denver Metro Area. I drove 30 minutes to the first one and they are only opened Monday through Friday. I decided to call the branch again and told them they sent me to a closed branch. Not even an I'm sorry we gave you incomplete information but, I was give the address for the second one. I drove to the other one, less than 10 min away, N and there were over 25 cars in line. They were blocking traffic!!! I decided to get off since the parking lot seemed pretty empty and guess what!? They only take appointments!!!! I decided to call the 1-800 number to get good Info they were super nice and apologized over and over again about what had happened. They also said this is unacceptable and that this is not the Wells Fargo way. Long story short, I'm getting my checks mailed but since I need a check today, I'm standing in 80* weather in the blistering sun outside the Brighton branch. With the exception of one time when a very kind banker helped us, this branch has always been rude and sucks at treating customers like people. EVERY single time! So disappointed!!! I was in line for about 20 min, so not too bad. Cassie was very pleasant and took care of what I needed very quickly. But wait, there's more!!! As soon as it was my turn to get inside, the greeter asked what I needed and said, our banker is busy, otherwise, I'd have you sit with her!!!!!!! OMG!

    TBK Bank - banks - Updated May 2026

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