Attentive and professional. My company has to do real estate…read moretransactions and we are out of the area. Christy Hargan of Washburn Key & Lowry works seamlessly with all parties involved. She answers emails and phone calls promptly and is very professional and courteous. Unfortunately, we made the mistake of using another company in the past and a recent sale was held up and completely lost due to their unprofessionalism, but Christy came in after the transaction was underway, took the time to grasp the nuances and took care of everything. I would recommend them and am happy to finally have a reliable attorney office to handle all our escrow needs and more.

Travis sat down with me and my fiancé and explained all our policies! We have never had an…read moreinsurance agent ever do this in person before! Not only this, but he reached out to me for this meeting! If this isn't hometown service, I don't know what is? We wouldn't go anywhere else for our insurance needs! He and Jessica made sure to get us the best value for the maximum amount of insurance coverage for all of our vehicles and recreational vehicles/toy hauler. I can't thank you all enough for always having our back! If anyone is thinking about changing insurances and needs someone that will explain things, and bring a hometown personal experience, then go no further! Thank you!

We can't say enough good things about our agent, Ray Guthrie. He spent considerable time working…read morewith us to get the coverage we need at a price we can afford. At ages 83 and 87 this is very important to us. When we were shopping for a new policy, other agents were apathetic, but Ray was always timely, professional and committed to helping us. We have told others about him and will continue to do so.

Always easy to work with. In addition, you guys seem to look out for our best interest in relation…read moreto our insurance policies.

Poor service... sat on my taxes for almost two weeks and did not call me back when I called after…read more12 days. I PICKED UP MY DOCUMENTS AND WENT ELSEWHERE.

Taxes Filed ASAP Did nothing for 12 days. I had to pick them up and take them elsewhere.read more

Jess is amazing! she is very helpful and knowledgeable. She takes the time to thoroughly walk…read morethrough options to ensure that I have the proper coverage at the very best price. I highly recommend her!

Best agency for insurance you can find. Very helpful very friendly, all around great serviceread more

I have been with State Farm for nearly 15 years and have never had a better agency than Shane and…read morehis team. If you are looking for an agent in the Paducah area you really need to give his team a call!

Gary Eckelkamp has helped me navigate many business insurance issues with patience and expertise as…read moreI have developed my small business.

I attended a virtual zoom conference with a $200 fee for the initial consultation…read more At the time of conference, Mr. Sullinger came up with an Initial plan to draft and send a letter. 3 weeks passed by with 4 attempts at communication with the firm. We were called back by the paralegal (Paula?) who we put on speaker phone for the conversation. At some point during the communication, I expressed that I had thought the letter was supposed to have already been sent (it is a very time sensitive case) The only way I can best describe it is....The paralegal got her feelings hurt by me expressing displeasure on the timeline and lack of communication on their part. I am an educated woman whom is incredibly passionate about advocacy, not only for my little boy but for all those with special needs and disabilities. Within 5 minutes of said conversation, we were told that Paula has now accused me of bashing their lawfirm and Mr. Sullinger would no longer be taking our case. Well.... no, I was definitely not bashing your firm in any way. I was expressing my concern that what was promised wasn't being done in a timely manner and simply trying to gain a better understanding of what the last 3 weeks were spent doing. I was attempting to inquire the next steps in the process and make sure we were making thr right decision with the little to no information we received from them. When it comes to my children I have a voice, because they do not. I was begging for you to help my innocent child who has been done so terribly wrong. So in synopsis, they got paid $200 to do nothing. Except drop us as a case because Paula thought I was bashing their firm. SO here I am now sharing my experience, in hopes that you too won't be treated so poorly and unprofessionally. If you have the means to do so, I would look elsewhere for help as we were told multiple times that Mr.Sullinger was so swamped with work that he couldn't even return our calls for 2-3 weeks. YES. You read that correctly, A 5 minute phone call would take 2 to 3 weeks to receive. I will ensure the amazing families of FOTS and the entire special needs community in western Kentucky knows exactly what they provided for us and the lack of respect and unprofessionalism we were met with in our time of need. May God Bless you and keep yo

I contacted him about a volunteer fire firefighter issue and he sent the city a letter. He…read morecommunicated with me as good as he could and I have given his name to others