I was told the appointment would take 15 minutes. I waited over a half hour to even be taken back…read more Very poor communication by staff about wait time. Very rushed doctors, no education given. Very busy office. The staff is friendly enough but clearly understaffed for the volume of patients. Appointments take much longer than expected with little medical care provided. Update: it's gotten worse!! I called the office twice last week to get my test results. On the following Monday, I was told the doctor was out of town all last week. Apparently, the front office staff had no idea. I'd change my review to one star if I could.

All of the doctors here are exceptional I havent had an issue with any of the physicians since…read morebeing a patient in 2020 ! I cant say enough good things about all the physicians here especially Dr Sanders Dr Crowe & Dr Hudson

Do yourself a favor and go somewhere else. It takes at least a week for anyone to respond in the…read moreportal. I had surgery on July 30th by Dr. Santoro and I still have not received proper post op care a month later. I went to my 2 week post op appointment where I waited for nearly 2 hours just to be seen by the NP, Haley Miller, which I understand the Doctor gets pulled into a delivery etc but the lack of care from her staff was astounding. Miller asked how I felt after surgery. I stated fine snd she said "well everything looked good according to Dr. Santoro" No post op physical exam was done, my incisions were not looked at, my images were not reviewed and no additional follow up appointment was offered. I had to ask if I was cleared to resume to normal life activities after surgery and they looked at me like I was crazy. Additionally, miller proceeded to document that my behavior was not conducive for a physical exam even though I was never offered one. I am still trying to get an appointment for my surgical images to be reviewed. Meanwhile, my post op care was billed under global health plan for my surgery meaning insurance has already paid for post op care even though I have not received care that would meet insurance requirements. I brought this to the offices attention and they didn't care.

My Dr just retired so I was looking for a new one. And I tried this group and would not recommend…read morethem. Dr. Santoro has very poor bedside manners. I waited in the waiting room for 35 minutes and then once called back I waited in the room for 45 minutes and when Dr Santoro came in she was very short with me, and arrogant and rude. She was very rough when she examined me. Good luck to anyone who sees her!

I have been a patient of this practice for years and it seems like in the past couple of years the…read moreexperience has been on the decline. Initially the frustration came from the long waiting times at appointments. If you are more than 15 minutes late you must reschedule but if you were on time, I have experienced wait times of over 45 minutes before even being called back and an additional 45 minutes to an hour in the waiting room. This has improved but now you must wait extremely long times for lab results, making me think the labs are not going out daily. I had blood drawn on Monday and didn't receive results until Friday for results that other offices provide same day or next day. I have blood that was drawn on Wednesday and Wednesday has come again and still no results, so if it is an urgent matter this would not be the practice to visit. I do enjoy the care I receive from the providers, they are easy to speak with and knowledgeable in their fields. It's just some categories where the practice is missing the mark.

Was there once for an appointment. The staff was rude and condescending. I left without seeing the…read moredoctor. Never went back. I see nothing has changed.

I went for pregnancy confirmation and loved how they were so quick and efficient. No long wait time…read moreand I was in and out including blood work within 30 minutes. The staff was very nice and welcoming from the front desk to the medical assistants and nurse practitioner/doctor. I appreciated receiving the results of my lab work the next day unlike the previous establishment I visited. It was a breathe of fresh air to feel like my health was truly at the forefront for the practice, I will definitely recommend them in the future.

When I made an appointment with this clinic, I was just glad to be able to see them right away…read more When I walked in, after days of pain and the second month of that level of severe pain, I expected to be sent away being told nothing was wrong with me and I basically needed to just deal with it. I could have CRIED when every single person in the clinic was not just kind, but listened intently. They never made me feel rushed or that they didn't have time to talk about what was going on. They never acted dismissive. But I still expected after my ultrasound to be told they found nothing and to go home. But instead they were kind throughout the process and they DID find something and told me it was a good thing I listened to my body. They asked many questions after, getting a better idea of my history and current situation. They never rushed me or talked over me. Since it had been around two years, they asked if I wanted to do an exam since I was there, to also make sure everything else was okay. I said yes, because why not? I was already there. When I tell you that it was the most relaxed and comfortable exam I've ever had....I was blown away. They then took my labs because I mentioned I've been going through perimenopause despite my previous GYN dismissing it, so that they could look at my levels to make sure and also give them a clear picture of my current health and make recommendations if needed. I have NEVER felt so comfortable, understood, acknowledged, and validated as I did in this office. I will never go anywhere else and will recommend anyone and everyone I know to this clinic. I simply cannot say enough good things about my experience. PLEASE support this practice. I cannot express to you how absolutely amazing my experience was and how VASTLY different from any other experience I have ever had with a GYN clinic. I hope and pray they stay open, because I never want to go anywhere else. I also had a conversation with Dr. Hudson the same day about what had happened and he was understanding and wanted to make sure any and all of my questions were answered, as well as making sure I was well informed about the situation. He has worked very hard over the last years to build a practice that's different...that learns from mistakes and actively wants to do better. And it shows in the employees he has and in the way he listens and responds as well.

The wait is extreme. I hate having my time wasted this way. The longer I'm in here, the more likely…read moreto catch COVID. This makes me appreciate my doctors even more who value my time and don't overbook. It will be 3 more years before I return.

Not going to mention the doctor, but be careful about doctors who push for unnecessary…read moreinterventions. Especially if you decline it and they get an attitude. Always pay attention to how your provider responds to you. If both the baby and you are in good standing health wise, you do not have to be induced.

I've been seeing a doctor at this practice for about five years now and have always had a pleasant…read moreexperience. I've never been pregnant, so I can't speak to the OB side, but my gyno is kind, patient, and listens to whatever concerns I raise thoughtfully. My appointments tend to last less than 30 minutes since I haven't had any abnormalities or issues. I tend to get confused about where to park and how to reach the office (likely since I only come once a year) but I manage to make my way there each time. If my experience remains this pleasant I can see myself staying to work with an OB if I do have a child one day.

I recommend Birmingham OBGYN! Everyone has been great. I've been going to them for years!read more

Most of the receptionist are rude and they never have any urgency when it comes to patients and the…read moreonline messaging portal is a joke as they hardly ever respond. They charge insurance for things not received in the office. (Reached out to them about things documented on my patient portal I did not receive and not a word back about it) so I'm going to reach out to my insurance provider and let the know about their improper billing codes. My OB M.Gray is good just not the front staff. Wait time is always over an hour plus even with a scheduled appointment. Your put in a room and no one even comes to check on you as your waiting. No regard for patients time and definitely no concern.

I have been coming here fir almost 10 years. All-in-all it has been ok…read more This appointment however was a nightmare. I waited 2 full hours after my scheduled appointment before I saw my Dr. no one on the staff told me there would be a two hour delay. Not a beep. I sat there and waited and waited and waited. I thought they had forgotten me. There was zero respect for my time. I know delays happen, but the staff should have told me Then at checkout, I asked to have my mammography at Northport. Which is the only place I have ever had my mammogram. She said she did schedule it there... but oh no. I got there for my 7:40 appointment today, to find out the appointment was made at the hospital. I have never even been to the hospital. I asked where, and she said at the outpatient building . I googled Map'd it, and that sent me 3-4 miles away from the hospital. It took a couple phone calls to find out the outpatient is right next to the hospital. So I am 1/2 late for my appointment and sitting in an imagine waiting room with 30 more people during a pandemic. Wonderful. Looks like another 2 hours of my day shot because of the staff at Dr Chwe's office This was the worse doctor visit I have ever had. And I am 65 years old. I certainly have been to quite a few appointments in my lifetime. I have zero intention to ever come back.

Dr Dey has been my obgyn for many, many years! She even delivered two of my nieces! Obviously, I…read moreadmire her even more because of this. She's extremely personable and a consummate professional. I can always depend on a quick visit , yet very thorough exam! Her office support staff always make me feel comfortable and they are very friendly as well. Despite Dr Dey's practice being very busy, she always takes the time to ask how I'm doing and most importantly address any concerns that I may have and ask about my family, of course. I am always pleased whenever I come to her office for an appointment - Just as the other reviewer stated, "I recommend her highly!"

Dr. Dey is a female gynocologist & OBGyn at St. Vincent's East. She was recommended to me by a…read morefriend when I first moved to Birmingham, AL and was looking for a new Doctor. I have been more than happy with the service provided by both herself and her staff. Wait times are minimal and she always takes the time to bring you into her office for a brief chat about any concerns or questions you may have and to review of your file before you even go into the examination room. The exam is made to be as comfortable as is possible in situations such as this. She is easy to talk to and as sweet and friendly as can be, as well as, extremely competent and professional. I recommend her highly.

I have been coming here for years and never had a bad experience…read more The drs are all professional and really seem to care about the patients. The office/support staff are all nice and display patience when engaged with patients. I specifically see Dr. Christian Dey and she is the absolute best! Her practice is busy so I recommend trying to stick to your appt time when you schedule it. I had to reschedule an appt and it took a couple of months for me to get another appt. All of my appointments are typically quick but thorough. The offices are closed from 12 to 1 for lunch but if you arrive during this period, you can still sign in ; the check- in process is easy and fairly quick. I really like coming to Eastern OB Gyn ...I always have a good experience.

The entire Ascension St. Vincent's system is flawed. From the front desk personnel, medical records…read moredept to the licensed nurses practitioners. Please do not choose this hospital if you are under 30, single and a person of color. You will be ignored. Your opinion will not be considered. Your voice will not be heard. Your life and time will be of no importance I found a lump in my breast in February of 2021. Made an appointment to visit my physician. At my appointment, I was told that I WAS OK and IT WAS NOT CANCER and to follow up in 6 months. I followed up with Eastern OBGYN in the 6 months only to be told I have stage 3 breast cancer and it's spreading fast. I am 28. My initial visit when I discovered the lump was with Eastern OBGYN PC where I have been a patient since 2017. Where my medical records note that I have complained of breast pain since 2017 and I have a family history of cancer. I was told by my oncologist that the abnormalities were noted in my initial exam back in February of 2021 but the drs didn't think anything of it because of my age. I am only 28 years old. I was 27 at the time of my diagnosis in September of 2021. 6 months after I noticed the lump, notified my physician, and was told I was ok.Not one person of any status within this hospital system has apologized for such a careless mistake. After 6 rounds of intense chemo, losing all of my hair.. a double mastectomy and an infection from the double mastectomy and over a month of radiation 5 days a week I am still having issues with this hospital system. Currently, I am in the process of completing 14 additional rounds of chemo and an additional drug. Dr. Ashley Fry is great. Dr. Anna Knight is literally an Angel on earth. She saved my life. The nurses are sent from heaven. Even after the surgery, I was bleeding profusely from one of my breast nipples, I visited my physician in tears and was told I was OK, it was not an infection and to just go home. A few weeks later, I myself discovered a huge infected hole on this very same breast that I was told by the doctors within this system that it was not an infection and I was ok and to go home. Again, I was ignored. I went to the ER a couple of weeks later and was told I had an infection and they had to remove the implant that was just placed bc of the reconstruction and mastectomy. Please choose the nearest research hospital or best research hospital for cancer treatment. Do me this favor and save your life. I'm not sure if this review will post because every other review that I've tried to post has only been visible to me. I pray that I will save your life. Also, I filed a complaint with the hospital and was told that someone from eastern would reach out. It has now been 7 months later. NOTHING.