Helped me and my wife start our first policy together. Saved a lot of money compared to our…read moreindividual plans

outstanding customer service!! Robert answered all my questions and stayed late to finalize my…read morepolicies.

Very helpful and great rates. Nice and polite . Has something for everyone. Used their company for…read moremany years

Great service! Karisa helped me figure out which plan was best for me and my family! highly…read morerecommend if you're looking to change insurance!

I've been working with Gary Fuller for four years now, and he is truly fantastic. He and his staff…read moremake the entire process stress-free and easy to understand. It's such a relief knowing I'm in good hands. Highly recommend!

Everyone that I speak to in this office is always very respectful ,kind ,and nice. They always take…read morecare of anything that I need taking care of.. and they handle it ASAP. When my home burned down last they even donated money out of their own pocket. This is an amazing team, so if anyone needs insurance in the state of Georgia.. this is the group of people that you should reach out.

I have referred a couple of my clients to Kristi when they moved to Tennesee. Her agency blew away…read morethe expectations for both me and the clients. The transition was silky smooth and I've gone on to refer other agents' clients to her. If you live in Tennessee or are moving there, I highly recommend the Kristi Terrell agency with Farmers Insurance for you auto, home, life, and commercial insurance needs!

Quick response, very helpful and courteous service from the staff. I would recommend this agency.read more

Micheal has been a joy to work with for years. She is quick to respond and so helpful. I have…read moreused this office for almost 2 decades covering boats, houses and currently 4 cars!

The staff is great. Great price on home, auto and life insurance. Janelle and Casey are very…read morefriendly and helpful.

Tim Goss is the MAN! He is very helpful and responsive to my insurance needs. He created a plan…read morethat fits my budget and offers me the protection for me and my family. I highly recommend Goss Insurance Agency. :)

I had a terrible experience with Goss Insurance based out of Chattanooga who signed me up for a…read more Southern Trust home insurance policy. I had some wind damage to my roof. Several shingles blew off in a wind storm, leading to a small leak. I filed a claim. The adjuster for Southern Trust, Steve Dunn, scheduled and then cancelled four different appointments to come out and look at the damage, which was extremely inconvenient for my wife and me who both work full time. When Mr. Dunn tried to cancel for the fifth time, I called Southern Trust and complained about Mr. Dunn. I spoke to his manager, Tom. Tom was very disrespectful. He told me I was not his priority. He said he had more important claims and that he was the one who told Mr. Dunn to keep cancelling his appointments. Southern Trust finally sent out an independent adjuster to look at the damage. The small leak had become more serious in the two months it took Southern Trust to come out to my house. About two weeks after the independent adjuster came to my house, I received a letter from Steve Dunn saying there was no hail storm on the date of the claim. No one had said anything about hail. My house had wind damage. Plus, Mr. Dunn has still never been to my house to see the problem for himself. I paid Southern Trust over $20,000 in insurance premiums. The first and only time I ever filed a claim, they wouldn't even come to my house. They told me I was not their priority. The only thing Southern Trust is good for is giving yourself a false sense of security. You're basically just throwing your money away if you purchase a policy from Southern Trust or Goss Insurance.