Cancel

    Open app

    Search

    Services - TaxAct

    Current year tax preparation and filing

    Past year(s) tax preparation and filing

    Audit and conflict resolution support

    1 More Service

    Tax planning

    TaxAct Photos

    You might also consider

    Recommended Reviews - TaxAct

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Ray W S.

    I filed a tax 2020 refund with TaxAct January 30, 2021. Taxact charged me $124.00, and I thought I had chosen the free File", since I was laid off most of last year due to Pandemic, so I drew PEUC up til July 2020 and paid income tax on it, and got a 1099 G form from Mississippi Employment Security Commission, and filed and was supposed to get $936.00 back as a tax refund. After it was filed (through TaxAct), , I got an email confirmation from Taxact saying it had been filed, and was excepted by the IRS on February 12, 2021. I sent Taxact a message on taxacts Facebook page and explain to them the issue and taxact "representative" sent me a message back saying they would issue me a 30% refund check as soon as the refund was approved and sent by the IRS and processed. So it was processed March 31 2021. IT has been two weeks now, and taxact still has not honored it's agreement to refund me 30% as stated in their message to me (see screenshots). I ended up getting only $811.00 after they deducted their unreasonable fees.

    See all

    Photo of G F.
    0
    5
    0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    16 years ago

    Helpful 5
    Thanks 0
    Love this 4
    Oh no 0
    Photo of J C.
    0
    11
    0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    17 years ago

    Helpful 1
    Thanks 0
    Love this 3
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Nikki M.
    2
    236
    124

    8 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    The worst!!! Their algorithm does not calculcate taxes correctly!!! Nor can you reach anybody to discuss with them!! DO NOT USE!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of A C.
    0
    20
    4

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Nic D.
    0
    11
    0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mike W.
    0
    20
    11

    9 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ric H.
    1
    11
    0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tom G.
    0
    22
    0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 2 of 5

    Ask the Community - TaxAct

    Review Highlights - TaxAct

    But then there's the whole process of preparing everything for the IRS.

    Mentioned in 2 reviews

    Read more highlights

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    TaxAct - taxservices - Updated May 2026

    Loading...
    Loading...
    Loading...