Between TurboTax and eFile.com, I spent hours trying to figure out how to do my taxes on my own…read more I looked up tax services online and found Mr. Hopkins. He was easy going and professional. Had my taxes finished for me within 30 minutes and he actually charged me less than what I would have paid online to do them myself. Anyone I know who needs their taxes done, I will refer them to him and I will definitely be back next year. Thanks!

Great pricing!! Communication was on point! Evan did a fantastic Job even though we did not have a…read morelot of time before tax deadline. Thank you!

This tax service has more than 50 years of tax law experience. The staff are friendly, helpful,…read moreand provide a wealth of information on how to reduce your tax and maximize a refund! Not like the cheap imitations of other Liberty Tax Offices. They are the Liberty You've Been Looking For! IRS letters and audits are their specialty! Most staff are licensed to negotiate offers and compromises to IRS and state agencies. The most professional yet family driven tax company I've ever met.

Had an appointment but got stuck on I-85 due to a car accident. Called to cancel as knew I would…read morenot make my appointment. They were obviously busy so I left a message. Asked them to contact me to reschedule. Never heard from them. Went to the website and electronically submitted my info, a few days still to go. My taxes were never processed, called and left messages and emailed. Got one email response saying "will look into it". But NOTHING!!!!!!!!!! Will never do business with them again!!!!!!!!!!! I guess I have to give at least 1star to post this. My true rating is -2 stars.

They have done my Business accounting for us for about three years now. They do a wonderful job,…read moreand the staff is always so friendly and inviting.

From the owner: We specialize in providing small to medium business with tax services and planning. We provide…read moretax, payroll, and bookkeeping services in order to make our clients life easier.

Last year was the first time we chose to work with a professional to prepare our taxes, and we…read moredecided to trust Mark with the process. From the very beginning, he was extremely polite, professional, and thorough. He took the time to clearly explain everything we needed to provide and made sure we understood each step of the process, which made what can often be a stressful experience feel very straightforward and manageable. Because of the excellent service we received, returning to Mark this year was an easy decision. Once again, he and his team have been incredibly helpful, responsive, and attentive to detail. They consistently demonstrate professionalism and genuine care for their clients. We truly appreciate the support Mark and his team have provided over the past two tax seasons for us and our family, and we look forward to continuing to work with them in the future.

The most unprofessional business I have ever dealt with. Dropped tax paperwork off on Feb 22, 2022…read more On 3/29 I sent him an email inquiring about my taxes and he acknowledged "I've had it awhile" and stated that it was on his weekend list and he would get back with me. On 4/4 I reached back out to see if he had any questions and I never received a response. On 4/8 I reached back out and he responded with " I will put my hands on the return today and let you know what I need." Once again, I didn't hear anything so on 4/11 I sent the following email: Hello Mr. Dalton, I apologize for bothering you; however, you haven't followed through with your last 2 emails. On 3/29 you stated you would work on our taxes over the weekend and get back with me. Then on 4/8 you stated you were going to put your hands on it that day and get back with me. I empathize with how busy you are especially this time of year, but perhaps you shouldn't take on so many clients if you are unable to follow through on your word. My family will be heading out of town on Friday and will not return until 4/23. We absolutely do not want to file an extension on our taxes. We would greatly appreciate your attention to our taxes so that they may be mailed to the IRS before we leave Friday, 4/15. Sincerely, Rebekah Brooks And his response: Good morning. You are correct. Unfortunately, it is very difficult to plan for staff shortages and other things that happen during the tax year. NO ONE works harder than we do. Folks that don't work in this business don't understand the rigors of tax season, as you have no reason to. As far as your advice to "not take so many clients", that is one way I keep costs down. I did not anticipate being 2 accountants down this year. Your partnership has been extended. And I have reviewed it since we spoke. It was done in a manner different than I like to do things, as we talked about during our meeting. Many firms take the information that you provide, right or wrong, and put it on a tax return. I don't operate that way. I believe that I am paid to look at things from an accountants standpoint. This does slow down the process some, but my clients pay me to get things right, and I respect that trust. I have to make decisions, during the course of tax season, to spend a lot of time on one return or to use that time preparing other returns. Unfortunately, I don't have the time or manpower to focus on fixing and preparing a corporate or partnership return during this busy time. Your personal return is complete to the point of adding the info from the partnership I have also learned during my career that once a client is unhappy, there is little chance of correcting that. I will be more than happy to file an extension for your personal return today and you can pick up your documents and find someone that suits your need better. If you want me to file the extension, please respond accordingly to this email. I have put all the documents that you dropped off at our front desk. My sincere apologies for the inconveniences I have caused. In HIS name, J. Mark Dalton One would think that he could have let us know 6 weeks ago that he was not going to be able to prepare our taxes instead of one week before filing is due. So take it for what it's worth, but I would recommend finding someone else to save yourself a huge headache.

I would not recommend this service. I was scheduled to have an onboarding video meeting in which I…read morewas have difficulties figuring out. They then refused to use a telephone to correct the issue. This business seems to ONLY want to do business over email. Well, I tried that. The picture below shows how many attempts I made to get my meeting rescheduled. After the fifth attempt, I FINNALY got a response saying they are now closed tor the season! Haha! The same email explained they would be back in the office on August 18th and to reach back out at that time to continue where we left off. I had no choice since they had all my original tax documents and I could not retrieve them. I waited patiently for this time to arrive. They just returned back to the office at the said time and notified me that since I missed the onboarding call on April 22 that they refused to reschedule, they are not taking on any clients. If you are a high net-worth client like myself, I would avoid this company like the plague. They are unresponsive (as shown below), they lack systems to help when a client cant get into a meeting, they have no issue lying about revisiting your tasks after their promise to do so.

I have used My Tax Lady NC, LLC for a few years now and they've always been professional with their…read moreservice. Highly recommend!

I have used this H&R Block for many years and I have always been very pleased. Unlike many tax…read morepreparation services their staff doesn't turn over often. Gloria has prepared my returns for a long time. It's good to see a face that you know and trust. Their parking lot is adequate and convenient. The building is spacious, modern, and clean. Your taxes are prepared in a private cubical with a desk and a computer monitor that faces you so you can see what is being entered on your tax forms. There's a nice waiting area and a coffee pot with occasional snacks.

Linda is awesome! I highly recommend her. Her quick knowledge and wit makes it pleasure instead of…read morea chore to prepare my return.

I just want to say that BJ was awesome in getting me my refund. I had never been there before. I…read morewas referred to by someone who spoke very highly of him and he did exactly what I was told, he helped me in every way possible to make sure that my experience went well and I will definitely be back next year to have him do my taxes again, Thank you BJ. Michelle Hagler

Bobby was amazing! He made everything so quick and easy. Very knowledgeable and professional, I…read morewill be going back!