They are over capacity and cannot take on more clients. I can't understand why they are still…read moreadvertising.

I had a question about our tax return this year and went in to see if someone could help me. Their…read moreoffices are very nice, easy to find and everyone I met was VERY nice and helpful. The gentleman that helped me was quick and thorough and made sure I was comfortable with everything before I left. 100% would recommend.

Shari from dulniak is incredible and always helpful with any questions or needs. Definitely…read morerecommend for any help with tax services!

Gwendy was awful. Gwendy failed to correctly submit electronically filing.Meanwhile ,I was dealing…read morewith IRS inquiries, she was on vacation rimmediately after filing and unresponsive to phone calls . I was being charged late fees,interest and desperate for help and she blocked my #.. I went to the co. head to resolve their responsibility to cover interest owed for her negligence and they did accept responsibility for the fault I had paid more than any other accounting service in my life to be treated with disregard, specifically by Gwendy. I am glad to have found a better service but what an awful experience

I use H&R Block every year! For the last 5 years! They get me in very quickly with my appointments!…read moreThey help me understand by certain things are the they are. They give me the right pointer for every directions and they answer every question that I ask! I always bring my W2s and my llc and they handle on plugging all the numbers together! I'm very very satisfied by using H&at BLOCK!

First time using H/R Block. This office is professional, knowledgable,…read moreand positive. So glad I found them. My tax advisor Delaman Brinson really knows so much. She has been doing tax work for years. Be lucky go here.

Lori was very professional and helpful during my divorce paperwork process. My Ex-Husband and I…read moreagreed on all of the division of property. So, I just needed someone to do the paperwork for me. Lori was amazing. Her work was impeccable and the judge signed the decree shortly after it was dropped off. I never knew it was so easy or inexpensive to get a divorce. I saved so much money compared to hiring an attorney. Thank you Lori!

I only give her one star because I can't give 0. I found her through Google back in April (2015)…read moreand called to get help filling out my divorce papers. On May 5th she told me that they were complete and that I can come sign them and pick them up. After all parties met in her office and signed the paperwork I took them to the clerk of courts to be filed. On October 16th I got a letter from Family Court saying that there are quite a few sections with incomplete or incorrect sections. I called her to express that I wanted a refund and she had me email her the letter from the court. She called me back today (October 17th) and informed me that it wasn't her fault. At that point I handed my boyfriend the phone and he asked how it wasn't her fault and what she was going to do to fix it.... She hung up on him. Now she isn't accepting our calls. Please find someone else to help you with your paperwork or any other things you need. I wasted $485 and can only hope that no one else does the same.

Back story: I had my taxes done a few weeks ago and responded to an email from H&R Block to share a…read morereview of my experience. I did not have a positive experience and wrote the following: "Would Never Do it Again I went in to have my taxes done at H&R Block because I bought a house in 2013 and wanted to make sure I completed my taxes correctly. I had used the H&R Block online system the past two years & was satisfied with it. The gentleman who helped me was pleasant & professional, but he had to look just about everything up, had to ask a colleague for several answers, didn't know how to deduct my mortgage points (and didn't), had trouble with the HSA form, didn't ask me if I had had a theft in the past year (I had - turns out it's a line item and deductible - found THAT out from my Mother) and didn't write off the preparer's fees (again, had to find out you could do that from my Mom). Even though I had 7 months of mortgage interest and various fees to add to this year's taxes, my refund was only about $400 more than last year and I had to pay $235 for the service. In my opinion, paying 25% of your total refund in preparation fees to someone who I do not believe got me the maximum refund was a waste of my time and money. For this reason, I will not go back next year nor would I ever refer anyone to H&R Block for tax preparation services. On an unrelated note, your survey form is created incorrectly. One star is strongly disagree, 2 is noted as agree, 3 neutral, 4 is agree again..." Today I got notice that my review was rejected for "not meeting guidelines" the link to the guidelines page led to an error. This says to me that not only did this particular H&R Block not meet any of my expectations, but that they also do not care about improving customer experiences. In my opinion, you should get your taxes done elsewhere.

This is my second year going to H&R Block at this location. The first year I used this location, I…read morewas taking a class in the same plaza, so it was convenient. This year, I had to travel quite a distance through I-4 construction traffic to get there and it was well worth it. Leila Jaglall is the consummate professional. She is thorough, she explains every step and trust me, my return was not simple. (Three businesses and two automobiles) She was patient, she was kind and I could not have been more pleased.

A $400 dollar mistake on his end, after years of business from us, and all I was offered an apology…read morefrom an incompetent "assistant" and a portion of the fee taken care of "as a courtesy". Watch how companies handle small issues because you'll see exactly how they'll handle big ones. I will be taking my business elsewhere, and recommending that other do the same. **Ricky please stop LYING. I don't have a single voicemail from you. The appropriate thing is to admit fault, and be better with other clients moving forward. Not lie about "multiple phone calls". Again, the fee is a small one, one I'm willing to pay in full to see the incompetence of your business. Remember I DECLINED your offer to pay a portion. **Never cursed or abused anyone, this just further proves that you sir are a liar. You can't produce one phone call, one voicemail, and I received an email from you TODAY and called you immediately so clearly you're lying about "forcing me to respond". Like I said earlier a small price to pay to see how bad you run things there! GOOD LUCK!

He charged me $2800!!!! to do my taxes MIND you I WAS his client, I paid for the advisory over…read more$2000 for advisory and he did everything through quick book. My new accountants are sick and so am I! I should have never been charged this much. He will milk you dry of fees! I know calling Google to delete your negative reviews is your thing, but not his one! You are. Wrong Ricky for price gauging your clients! And he NEVER finished it! The IRS has been waiting for him to send the rest of my documents to process my taxes SINCE APRIL!!!!!! He charges and charges but never completes the work. Not only that but if you are a small business and he convinces you to file as S Corp. instead of an LLC please do not do it this is how he taxes you out the butt and collects more fees! He lied to me and told me that being an S Corp. will prevent me from getting taxed twice when it clearly states you get taxed twice as an S Corp. not an LLC. I've spent thousands upon thousands with this guy! Only to leave more BROKE then I came...

I have had the good fortune of knowing and using Bek from TaxPros Accounting for over 20 years to…read morehandle all of my accounting needs. Before I found TaxPros, every tax season I felt like I was at the mercy of whatever accountant I used that year, and I also felt like they didn't care about me. With TaxPros, I know that I have a brilliant tax accountant who cares about me and my family, and who will provide me the best advice and services available. Before retiring I was a federal employee and was assigned to various states and countries throughout my career. During this time Bek from TaxPros was always willing and able to assist me with my changing tax and accounting needs. Upon my retirement, TaxPros was there to provide me expert advice regarding my 401K and other smart tax mitigating opportunities. As a retiree, TaxPros has coached me regarding my transition to Federal Contract Employment and has offered me tax advice as well as the opportunity to establish an LLC. I'm not sure what my financial situation might be like if I hadn't found TaxPros, but I am sure that I would be a much poorer person. Thank you Bek and TaxPros for everything that you have done for me and my family for all these years, we will never be able to repay you. You guys are real Pros and are definitely the best in the business.

I wrote a bad review and she came in my DMs and threatened me !! the owner is getting sued for…read moretaking money from a return that I filed myself .