Despite the positive reviews, my experience was underwhelming and disappointing…read more
First, due to its popularity, the place is serving over capacity. Sure, that's great for the business, but for the customer, that means less attention and a lot of hurrying. Even with a reservation, we were told to be out within 90 minutes. What?! I just got here and you're talking about kicking me out? Not a great way to start...
At the table, we literally had 3 minutes to look over the menu before the waiter/host interrupted and told us to go for their set menu (routine of salmon and tuna), which will surely make us "full". What?! I'm not here to stuff myself, if nothing else, at least have some respect for your own food. To buy us a bit more time, I order tea and ask the guy to give us five more minutes. Immediately, he storms off to another table...
Luckily, an older lady with more sense of customer service comes to serve us after bringing our drinks. When ordering, to my surprise, neither toro or hamachi were available, despite being displayed on the tabletop menu. We end up going with a few other nigiri and two rolls.
The nigiri is nothing special. The fish did not taste fresh or flavorful and there was absolutely no interaction between the rice and the fish. The rolls were surprisingly large. Perhaps due to the overuse of sauces, but again, the fish flavour does not come through. Very very disappointing for a place that seems authentic and masterful in its craft.
Final word: I probably should have taken the young host's initial advice and filled ourselves up with the simplest rolls they know how to make. This is definitely not a sushi restaurant, it's a buffet.