This restaurant just had a refurbishment which is ok....the food is pretty decent especially their Haleem and kebab rolls. the mix grill is quite dry though. The staff always seem not very attentive and you have to usually shout to get their attention as they always have their backs turned to you talking to the kitchen/counter staff.
There are 2 managers in the restaurants who seem to always be shady looking, always staring at the customers. But the worst part of this restaurant is the form of payment/bill at the end of your meal; they insist that you go outside and use their cash point to withdraw cash and then pay them. This is very embarrassing when you are with your family or friends. and they always say that the payment card swipe machine is not working!...lie lies lies.
I spoke to the manager on several occasions and he was happy that he was saving a measly 2% on every meal by not offering to customers the card payment option and saving himself 2%!..2% !!!!!....he was also boasting that he was now making money for the use of the ATM outside by telling customers to go out in the freezing rain and cold to pay for their meals!....really cheap misers!
So overall nice food, not very attentive staff, piercing eyes managers, and cheap skate payment option just to save 2% ! read more
