I rarely post reviews on websites like these though Tartt's is deserving of getting the good word out.
I have two children in the program - one who is a 1 year old, another who is almost three. Previously, we had sent our eldest to Bright Horizons, which has a great, structured program.
When we transitioned to Tartt's, I was blown away in the differences in how the centers are run. The teachers and all the staff at Tartts are genuinely excited to be there, engage with the children, and care about every aspect of your child's day. You notice the difference once you immediately walk in to the center from how you and your children are greeted, welcomed, etc.
A great indication of the culture is the stability and retention of the staff - which, at Bright Horizons, seemed to turnover all the time and rarely does at Tartts. I think that is a testament to the business being multi-generational family owned vs. a large corporate enterprise that's based on churn and burn. Don't get me wrong, BH does a great job and this is no knock on them.
The team has done a phenomenal job of navigating COVID and maintaining safety protocols - I feel completely comfortable sending our kids there. Separately, they have been completely fair and transparent in billing and costs, including pausing any payments while the daycare centers were closed and providing plenty of notice around reopening dates in case our family's needs changed.
When we found out Tartts was reopening, we immediately came back to Boston after staying near family in the Carolinas for a few months. It was important for us to give our children an engaging, rewarding, and educational experience during the day with two parents working from home that we could not replicate on our own! read more