Great service and selection and they offer best value / price and are very friendly. The Staff was…read morecourteous and patient

One of the only stores that have been around on Queens Boulevard for decades now! The reason why,…read morethey simply know their job! I have shopped there dozens of times now for myself, family members, co-workers and friends. Always bringing quality modern furniture(some classical/traditional as well) and A+ white glove delivery service to your home the same week! Salespersons are polite and knowledgeable, I will definitely recommend you stop by there for all your furniture needs!

Purchased on the 5th of October lift reclainer chair. Bright, a salesperson, and Rosa, supervisor,…read morehelped with my purchase. After paying for all additional services, was assured that if not happy, money will be returned back to my cc. Chair was delivered today. The technician assembled and left. Received a call from supervisor Rosa -- the same person who handled my purchase. She refused to take the chair back, claiming it's non-refundable, though I was told otherwise at the time of sale. She only offered an exchange, with zero appreciation or accountability. I still haven't received my invoice. Feel completely scammed and disappointed.

This place is hit or miss in terms of what you'll find, but it's been in the neighborhood for ages,…read moreso I tried it. Got a new piece for the office, so I had one or two questions. The initial representative I tried to speak with was really rude, but another associate saw that I was about to walk out and took over. She was great and had some good suggestions for me, so the purchase went through seamlessly. The delivery team was great also -- they removed the old piece and installed the new one so it was ready to use right away. It's still important to shop around since that area has several options, but in general the piece I finally found with the associate's help is working out fine. Recommending.

Very nice stuff! We were greeted kindly and instantly! We look forward to coming back in! And…read morebringing our friends also!

Wandered in on a rainy day and found the perfect couch for our new apartment. Even though the…read moreshowroom is small, it has a great selection of comfortable and well-made sofas. We were especially impressed by the delivery! Our delivery man (did not catch his name) went the extra mile -- he carefully took the door off the hinges so it would fit. Then he put it back on its hinges and made sure the door locked before he left. He also improvised and used my welcome mat to help scooch the couch down my tiny hallway. So pleased with this purchase! We will be back once we get a bigger place and need more furniture.

I also had an issue here. It was my go to place for so many years , I will no longer shop here or…read morerecommend. My coop needs a coi and I was told it would cost me $100 for a too small job that I asked about. I needed a blind for a bathroom. I assumed there might be a fee , but not $100. Also I was made to feel stupid for even asking for such a small job. Maybe they should have looked at all the business I had given them over the years. Including spending over $4000 on my sons last 2 apartments.

This is one of those if I could give 0 stars I would reviews. Purchased four standard radiator…read morecovers over the phone that didn't fit (total just shy of $900). I called to make sure I could return or exchange them and provided the sale date and invoice number. I was informed of a restocking fee if no longer in paper (they weren't) and that covers must be in good condition and never used (check & check). Fast forward to today and my attempt to exchange. Initially I was told I can't exchange them because the covers were "damaged." Then told I could exchange for half store credit (to cover costs of refinishing). When I gave the sizing I needed, I was told I would need custom covers for more than double the price (but still get that very generous half credit because, you know, they wanted to do me a favor). When I declined an exchange, it then became 25% store credit of the price because the covers "can't be resold." But they felt bad for me so would do me a favor of still allowing a return. What in the used car salesman is going on at this place? After multiple attempts to escalate to management, I had the displeasure of speaking with owner Mike Rubino, who was as sarcastic as he was unhelpful. While informing me that the radiator covers could now "only be scrap metal," he said the store employee was covering a 25% refund out of his own pockets. Look if you want to steal people's money, just say that. A restocking fee and even refinishing fee is understandable. Keeping people's money just because you feel you can is, well, clearly not. Attached photographs taken inside the store with what's left of the "scrap metal."

I bought a sofa and needed to return less than a month. The…read morecustomer service was excellent. The representatives who assisted were professional and clearly explained my options. They also provided the information I needed to know. They worked on helping me with the return I requested. Thank you! My experience was very pleasant and satisfactory.

This review is based on service. We actually purchased a…read moremattress set at macys.com but had some issues with our purchase. We weren't too sure, and also considered some changes to our order. We did not have good fortune in resolving via phone so we decided to go in-person to the Macys on Queens Blvd after work. There we met with Henry Cepeda in the Mattress dept. He took such time and care, explaining and listening, showing us the product how we imagined it, and pros and cons - which saves us money!! We honestly felt like he really cared about us and making sure we are comfortable with our decision and purchase. Never did he try to upsell us, or pressure us . He even spoke to his manager on our behalf to help us process a change in our order and told us of another discount which we got (which would have never been available by phone or online). This worker was genuine. We could tell he cares about customers and our experience. You are so fortunate to have him on staff. He's why we would go to Macy's. We are sure it was probably close to the end of his workday too, but he never let it show. He said any problem at all we can call him or email him or even stop by and see him. It's so rare to have this high level of customer service and we were impressed! Thank you Mr Henry Cepeda and thank you Macy's.

Came in on Black Friday probably around 8:15 pm. Their hours online said it's open till 9:00pm. A…read moreguy (claims he's the boss so he doesn't get commission) greeted us and said what are we looking for because they are closed. If you're closed then why was the door still open? Anywho, we walk around a bit and the guy comes up to us and I tell him what we are looking for. Guy shows us a chair. Says it's on sale because it's Black Friday. Asks us if we are going to get it and then proceeds to assume we speak Chinese and says tell your father that it's not on sale tomorrow - don't come back asking for this price. Then I tell him we are just browsing around and he's like okay well goodbye store closed. And kept repeating okay goodbye now. RUDE RUDE. Even if we wanted to buy the chair, wouldn't buy it from him or this place

Benni, What a great…read moresalesman, not only does he dress very well. More importantly, pleasant to work with. My wife did not want to visit the store again after a visit months ago and and interaction with another salesman, luckily Benni assisted us, worked a great deal for me and followed up to make sure I was satisfied. Much I can say, extremely satisfied with my purchase of my new "stress reliever" recliner lol,

By far the easiest transaction I've ever had!…read more Everyone was friendly and helpful. I never felt pressured to buy anything. Got a great deal for a quality piece. Paid for it at 12:30 - it was delivered at 2:00. Before you go to the big chain stores - give this place a shot! You will be pleasantly surprised.

I came into maxwell's the day after i went to Hallmart Furniture store…read more I like how Jack assisted me (for a guy named Jack and looks like a toughie, he's really nice and soft spoken.) told him that i wont be buying that day but i needed to look and then just bring my fiancee in the next day. he showed me around, and he was nice. he'll show you around and he isnt pushy. the furniture is affordable and is well made. the designs are not for the design savvy - its more traditional stuff, but they do have some modern pieces. i highly recommend this place if you live within the woodside area, because the delivery is free. that and i got my handsome dining set for 215 bucks. it was a table, 4 chairs and free delivery! hooray!

Sammy is a great place to change your apartment, house or office…read more Great Variety, Financing and delivery services are Top Notch

I ordered a wardrobe from Sammy's but, unfortunately, had to cancel the delivery and ask for a…read morerefund. I was expecting an argument regarding a refund, especially since the item was already delivered to the store. However, I am happy to say Sammy couldn't have been more understanding and immediately refunded my money. I am so grateful for his professionalism and how stress free he made the entire experience. I highly recommend this furniture store.

They stand by their products in a time where very few do…read more We had an issue with the arm of a couch that we purchased 9 months ago. When I called, they gave me no hassle and sent someone to replace and repair the arm with in hours. I highly recommend them.

I was moving into a brand new one bedroom apartment. I struggled to find anything, shopping at…read morewayfair, amazon, raymor and Macy's. After hearing great things from a friend, I am so happy to have found this furniture store. Ahmed, an employee, spent more than 5 hours, yes, 5 hours! To spend time with me finding perfect matches. After picking chairs, furniture, sofa, coffee table, he helped me with great prices and delivering the items in tip top condition! Best furniture store in NYC! I promise you they will help and make it happen!

From the outside the sign says Flea Market, as you walk up the stairs and open the doors it's a…read morewarehouse with assortment of stuff for sale. In the front are food items Lots of candies, cookies and food items like from a grocery store. Other aisles are diapers, kitchen items. Walk to the back there are clothing and shoes. Further back furniture even automotive stuff. Does not look like a department store even though they carry lots of merchandise. Looks like stuff from an odd lot or Jack's Stuff that can use a home like pressure cooker, crock pots It's like a mismatch of stuff. Thrown in for you to look and buy.

This place was the Flea Market revamped into an odd lot resale. The popularity of this place is the…read moregroceries. Most items appear to be separated bulk items sold by places like Costco or BJs or Sammy's Club. I have found half case, quarter case of items being sold. Plastic bottle of water from BJs is 10¢ each. The back section has furniture and old stuff. Some of the shelves are half empty. Many packaging is taped up because the package is damage and labeling are gone. Some items are the same price you can get at Target or Kmart or supermarket when on sale. Service and help is limited; language can be a challenge with the employees who not friendly. They have a parking lot but is disorganized so park at you own risk. Is this place worth it for the discount. Not ready.