I had the valve on my hot water heater explode and Nick from ServPro was there the next day and did…read morean awesome job cleaning up the mess. Was very detailed in his explanations and friendly as well. Was grateful to have him

Zero quality and value! The craftsmanship and integrity lacked to a reckless extreme!read more

Worked with the Allentown office. Positive: Punctuality,…read moreQuality, Responsiveness, Value (they ended up lower than quote) I could not be happier! Extremely professional hard working staff. They have been at my house for 6 weeks and Kerry and Trevor are AMAZING!!! I had extreme smoke damage throughout my house. I was petrified, they did everything and helped me understand every step of the way. They are now painting and I will update with pictures. Highly recommend all the staff and their management.

Mellon restoration in Allentown is the best company I would never go to any other company Kim John…read moreRichard and Eric did exceptional jobs in our house. They all have such great personalities and get things done right away. Extremely happy we found a great company with great people you can depend on. The Meckes Family in Walnutport

We've been working with Ian for quite a while. He and his company always treat customers right and…read moreprioritizes the customers needs over all else Mike Geberth

Ian graciously offered to reimburse me for a couple items that apparently were swept up in the…read moreremediation. The ground floor of the townhouse that incurred the backup is small (400sf) so there was not much space to move the contents out of the way. Ian also explained the insurance limitations for a level 3 backup when the homeowner insurance as written neglects to reference the HOA master policy. Overall EC Restoration works better with homeowners than the big national water remediators, which is why our adjuster uses this business. We are lucky to have them for this (hopefully) once in a lifetime event.

SERVEPRO TEAM DAVIS A Devastating Experience That Still Haunts Me.In 2002, after a house fire, I…read morehired SERVPRO of Easton, Bethlehem, and Whitehall (Team Davis) to help with cleanup and restoration. What followed was a deeply painful and frustrating experience that I've never forgotten. First they dragged my things from Allentown to Easton so it would be at least a 35 to 45 min drive there to even try to get any of my things . When i went there to pick up something. they didn't have anything cleaned months later and things were piled in a warehouse next to other peoples things so close as to add confusion as to what or who owned what. They charged me $15,000 to clean clothes stored in containers in the attic--items that were old and not even smoke-damaged. They used a basic washing machine, shrunk several coats, and left my wedding dress hanging in the basement, untouched, where it eventually rotted. I didn't receive invoices for eight months, and when I finally did, they were vague and lacked itemization. Many items hadn't even been cleaned until months later.They mishandled my signed baseball collection, which was stored in labeled containers marked "Do Not Touch." They dumped them out, returned them soot-soiled, and some signatures were faded. I still don't know if they returned the originals. My Joseph Original musical figurines, which were sentimental and collectible, were cleaned in a dishwasher. Several were broken, and none of them play music anymore.They also tried to return furniture that was stripped of its varnish and visibly faded, items like my sofa they chose to clean and bill for instead of turning over to the insurance company .Precious paintings disappeared several i painted and one my grandmother gave me. I sent some ruined things almost all of the furniture back, and they promised to invoice and submit it to insurance--but never did. It was so much they did wrong to us. Computers and electronics that weren't covered by insurance were never returned. Items with protective covers--like photo albums and cards--were dumped out and returned loose, without any packaging. Worst of all, I had a 6-year-old child at the time whose room was full of toys, many unopened disney ect. Which were never returned, a small amount of polypocket things thrown in a box and if I had duplicates, like special fancy barbies she collected only one would be given back. I had a person ask me for an old monopoly game i had since a kid He said He collected them ,I said no.. Well along with other things was never returned. I thought what did my 6 year old do to deserve this.What did we do to deserve this kind of treatment. Stealing from a child.? Things were so dirty and ruined and When I tried to push back, I was pressured to sign a final release to get my remaining belongings Which at the time I did not even know what was there yet. I felt intimidated and just wanted what little I had left that hadn't been stolen, ruined, or discarded. This wasn't just bad service--it was a complete failure of ethics, professionalism, and basic human decency. I'm sharing this now so others know to ask questions, demand transparency, and think twice before trusting this franchise with anything irreplaceable. i carried this for 20 years--and My story deserves to be heard. If I had to do it over again .I probably would rent a storage facility and had all my items removed to there. Just because you haven't seen many reviews that are negative with these types of places doesn't mean it isn't happening.I wrote several reviews years ago but i guess over the years they get taken down .I personally don't know how these people sleep at night. Its strange that on sites the bad reviews from local people are hidden under not recommended yet good reviews are from people that don't even live in the local area. That's concerning for legitimate reviews being shown on here. SERVPRO of Easton, Bethlehem and Whitehall/Team Davis. It's unfortunate for the owners of this business Dawn and Stephen That The years don't fade the things you did in the past or maybe still. May God forgive you for all the damage you've done to people who gave you their trust. I want people to know that they need to demand transparency and paperwork from this business or any business like them on day one and take pictures and don't let them near your dearest and loved possessions,

Not much to say other then called theses people, never got a response so went elsewhere and never…read morelooked back!

Dale was timely & professional. He did a great job amd highly recommend him to anyone.read more

Dale was awesome! We found mold in our home and were nervous about how extensive it was. Dale…read morepromptly met with us and educated us on mold and his process for remediating. He did a fantastic job and our house has never smelled better. Highly recommend D&R Mold!

Craig and his team did a fantastic job stripping 60+ years of paint from our interior solid wood…read moredoors. He also widened the door knob holes so we could replace the old knobs with modern ones. From start to finish, it was a great experience. Craig gave us an accurate, fair estimate at the start of the project and was very accommodating to our schedules for pick ups/drop offs. The work itself was impressive and thorough. We are thrilled with the outcome. We wouldn't hesitate to return to Craig for future projects.

From the owner: Also Known as Chem Clean Furniture Restoration…read more Craig's Furniture Restoration, also known as Chem Clean Furniture Repair, is your locally owned and operated furniture restoration and repair expert. We take pride in restoring and repairing your furniture. We have been in business for over 30 years and take pride in what we do. Call us to schedule a free estimate on your next project!

A water line broke in my fully finished basement and caused havoc. Mike Coogan, the owner at…read moreRainbow International, was dispatched by my insurance company to handle the cleanup. He and his team showed up within an hour and immediately went to work. Throughout the entire process Mike kept us informed of each step, was very professional and always showed up when he promised. He and his team were able to get everything cleaned up and ready for the next step within a few days and we couldn't have had a better experience! If you ever have a choice in restoration companies, we HIGHLY recommend Mike and his team.

From the owner: Property damage is stressful, and fast help matters. Rainbow International of Bethlehem provides…read moreprofessional restoration services as a trusted restoration company, helping homes and businesses recover from water damage, fire and smoke damage, mold, and other emergencies. We guide you through the process with clear communication, careful cleanup, and restoration work you can rely on. Proud to be a Neighborly company. Contact us to schedule an assessment.

Love these guys. Have helped me three times twice with great advice. Definitely recommend them.read more

EXTREMELY professional, courteous and capable. Showed up right on time, and did the job as…read moreadvertised. No nonsense. A++

Upholstery Cleaning. I was more than happy with the job that Chem Dry did on my sofa and…read moreloveseat. It looks so much cleaner and fresher. Would recommend this company to anyone who is in need of of this service!

From the owner: Servicing Northampton & Lehigh County, PA. We specialize in 24 Hour Emergency Water Damage…read moreRestoration Service, Superior Carpet and Upholstery Cleaning, Tile Stone and Grout Cleaning, Granite Countertop Renewal, On & Off Site Area/Oriental Rug Cleaning, Mattress Cleaning, VCT strip and wax, Carpet stretching, Carpet protection, Spot and stain removal and Pet Odor removal for tough stains and odors. Chem-Dry of Lehigh Valley stands out from other carpet cleaning companies with our honest and trusted professionals, as well as our friendly positive relationships with our customers! When you choose Chem-Dry of Lehigh Valley for your carpet and upholstery cleaning needs, you're getting the industry's finest in cleaning equipment and solutions. We offer the trust and confidence of using the leading national brand combined with our friendly, local service. Our goal is to help you spend less time worrying about whether your carpets and furniture are clean and safe and more time enjoying your family in a healthy home. Chem-Dry's proprietary process combined with our non-toxic, green-certified solution means that we'll leave your home not only cleaner but safer and healthier to give you the peace of mind of having a truly clean home that's safe for your kids and pets. Call us today for a FREE phone estimate!

I called them because I had a complaint and a problem with mold and and I was scared to fall asleep…read moreat night because I didn't wanna die so I called at 12:00 when I first discovered it. the owner was very rude and nasty and when I called he kept ignoring me and being really ignorant when I was just trying to get mold removed. Also their website said they were open 24 hours, but when I called, he proceeded to yell at me for calling at 12:00 when I was just worried about my pet and me getting sick.

I cannot say enough great things about Elite. We had some mold and water damage in our crawl space…read moreso I called them based on our plumber's recommendation. They came out next day and went to work on the remediation soon after that. They arrived exactly on time each time, within a small window - not a four hour to half a day timeframe. Tom took very good care of us-explaining exactly what the problem was and how they were going to fix it, and calling our insurance company to put the claim right in. You are in good hands with Elite.