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Taras Auto Sales

1.0 (1 review)

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8 years ago

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Back on Track Auto Sales - My husband, myself, and our new car!

Back on Track Auto Sales

(1 review)

Back On Track were absolutely amazing to work with. Joshua was my primary contact and he was open,…read morehonest, and worked hard to find a vehicle that we fell in love with AND helped us get financed for. Jay, Boon, and Boom were so friendly and fun to work with while the loan details got hammered out. It really felt like we were all long lost friends! We were telling each other stories and laughing so much my sides hurt! I've never had so much fun purchasing a vehicle. They're so accommodating and just salt of the earth folks. We came 2.5 hours to buy our new car and we will be returning when we need our next one. 10/10 recommend Back On Track!

From the owner: Why Choose Back on Track Auto Sales? At Back on Track Auto…read moreSales, we believe everyone deserves a reliable vehicle at a price they can afford. Our mission is simple: to help you get back on track with dependable cars, flexible financing, and honest service. Wide Selection of Quality Used Vehicles From fuel-efficient sedans and family SUVs to trucks and 4x4s, we stock a variety of clean, reliable vehicles to fit every lifestyle and budget. Financing for Everyone Bad credit? No credit? First-time buyer? No problem! We offer easy financing options and buy here pay here solutions to make car ownership simple. At Back on Track, your job is your credit. Trustworthy, Friendly Service Our team is committed to treating customers like family. We take pride in providing transparent pricing, no pressure sales, and straightforward deals so you can shop with confidence. Convenient Detroit Location Located at 17898 Mt Elliot St, Detroit, MI, we proudly serve the greater Detroit and Hamtramck communities with affordable vehicles and personalized service. The Back on Track Promise When you shop with us, you’re not just buying a car—you’re investing in peace of mind, reliability, and a dealership that truly cares about helping you move forward. Choose Back on Track Auto Sales and let us help you drive away today in a car you’ll love!

Cadillac Luxury Car Div-General Motors

Cadillac Luxury Car Div-General Motors

(2 reviews)

Sorry for the one star. Couldn't find anything lower!! Leased a 2024 Lyriq and from the first week…read moreit has been back and forth to the dealer 4 times with the same issues. Each time the dealer, Sheehan Cadillac in Pompano Beach FL, states that they are "Unable to duplicate customer's concern at this time". These issues have been ongoing since April. Have contacted Cadillac concierge countless times with no resolution. They continually state someone will call you back within 24 hours and NO ONE EVER DOES!!!! Was told Cadillac would buy the vehicle back once they reviewed the service records and would call with the details. NO ONE EVER DID !!!!! Sent certified letters detailing all the issues to Mary Barra, CEO of General Motors, Rory Harvey, President of Cadillac Division and Tom Sheehan, owner of the Cadillac dealership. To date not one of these people has responded. Buyer Beware of buying a Lyriq, a Cadillac and which dealer you buy from.

Cadillac/General Motors does not stand behind its $100k trucks! BUYERS BEWARE. @GM @CADILLAC…read more I purchased a brand new 2016 Cadillac Escalade ESV Platinum Edition Nov 2016. I have 54k miles on this truck, it is vergin, hasn't had anything done except routine maintenance. About 3 weeks ago my car stalled and I had it towed to my local dealership (Suburban Chevy/Cadillac in Ann Arbor, MI). After 3 days I was notified that my 6.2L V8 engine was seized and need major repair. I called GM customer care and filed a claim (I'm concerned, my engine failed and require major repairs at the end of my Powertrain warranty, I would like my powertrain warranty extended) Tonisha was my Senior Customer Care Rep. Phone Number: 1-866-790-5600 Extension Number: 5914931 - case number 9-5235968925 My exhaust value spring broke causing the valve to hit the piston head and major damage had occurred. The cylinder head was replaced, two piston heads, and one-cylinder rod per the mechanic Josh. (THIS REPAIR WAS COVERED UNDER MY 6yr/70k powertrain warranty) Dwayne (my service advisor) informed me that my battery was worn out (dead cells, result of repeated attempts to start the car, I'm sure dealer is responsible) and it should be replaced. I agreed to pay for the battery $170. When I picked up my truck the starter would barely turn engine over, I returned my truck the next morning, Dwayne says now the starter is worn (due to repeated attempts to start the engine, I'm sure the dealership is responsible) and they want me to pay another $444. to replace the starter. I refuse to pay and called my Customer Care Rep. Tonisha says she will call the dealership, which she did, now I get a call from the Service Advisor and they are willing to replace my starter for $140. I refuse and call Cadillac Customer Care again and they refuse to cover because the starter was covered under my 3yr/36k warranty and that warranty was expired - excuse me! My starter would be fine had not the engine failed, which is covered. I disappointed that GM, Cadillac refuse to make me whole in this situation. I'm driving their top of the line $100k truck. (BTW - they never gave me any details concerning extending my warranty as well - only 15k left on warranty) Drove my 04 Lincoln Navigator 154k with no issues with engine/transmission, maybe time to go back. @FORD @LINCOLN. Update: was supposed to hear from a supervisor in 72 hours - no call.

Taras Auto Sales - car_dealers - Updated May 2026

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