I was with Ms. Tara about 2 1/2 months, I've never experienced such rudeness and such disrespect not only towards me, but with her staff, always complaining that everybody is incompetent. To make matters worse, her dentistry is literally horrific, and with a recent cap, which is completely flat on the bottom and grinding my bottom teeth, putting stress on upper and lower. Even with normal mouth movement, it grinds and hits my bottom teeth. When she first popped it in, I let her know, it was very uncomfortable and grinding, and felt flat on the bottom. She pulled it out, adjusting it which basically put in uncomfortable grooves and still extremely flat on the bottom. All she had to do was send it back to the lab and have them make a cap that fit proper. Instead, her exact words to me were "If you're going to complain, then you can go somewhere else, these people work very hard." I texted her later and pleaded with her to please help me her patient, instead of being concerned with the people who are making incredible money, to make these caps.
Prior to the Order, I asked her to please match it with the bottom caps so that I have a uniform look, she agreed. To make matters worse, there was an old mercury filling in that tooth, it had never bothered me, I knew it was time to get rid of an old filling and wanted to change to a white filling, and leave the tooth alone. She claimed that the tooth was cracked in the back and needed a cap. The tooth did not feel like it had a cracked the back, and I did question her and once again she insulted me, laughing that I should be the dentist instead of her. This is how she behaves on a normal basis. To make matters worse, when she drilling the mercury filling, mercury was flying down my throat and she left a big stump of it in my tooth. I was concerned with the mercury and she told me not to worry about it, I would poop it out, not exaggerating. I told her I was excited that she was getting rid of the mercury and she replied she was leaving part of the Mercury as a stump so the cap had something to brace on. I was walking on eggshells, did not want any old mercury in my mouth and asked her if she could kindly remove it because there might be decay underneath, and it would be nice to rid of the 20 year old mercury anyway. She laughed at me and told me that mercury was the best thing they ever invented for teeth. I am not joking. I literally started to tremble out of fear, and inside of my head I literally cried, hoping that a miracle would happen and that it would fall out, without exaggerating I literally said oh dear God, let this thing fall out. 10 seconds later the rest of the mercury fell out and I almost choked on it. I spit it in my hand and she commented that the tooth released the mercury, and that there was slight decay, which she scraped out. This is all 100% true, the woman needs to retire, her old world methods are horrifying, and her rudeness is truly disgusting.
I called her because texting became ridiculous, I recognized her voice and she pretended to be her assistant Daisy who I am assuming was not there, nobody there when she did my tooth. I begged her to please help me get a cap that fit properly, she tried to manipulate the conversation, rude once again. All she had to do was send it back to the lab, which is her right as a dentist, to help her patient. I realized it was time to call my insurance. My tooth is constantly irritated, hitting my bottom teeth with just normal mouth movement. Chewing has become problematic, and my tooth is actually pulsating. This is a tooth. I've never had any problems with, it literally feels like a flat brick in my mouth.
I filed a report with Liberty. I was also told by Liberty that she is not allowed to charge me more than $250 for a better cap, and she has charged me double on the two caps that she made. The first cap concerned me because it was very smooth on the bottom without normal teeth elements, meaning texture like teeth have. She told me, don't worry the molar will have all the normal textures and it will match your bottom caps. None of that happened.
I'm finding that HMO dentistry is horrific and it's not because of the insurance, i's these Dentist who do not care, making money off insurance, and overcharging us on top it. In fact, Liberty insurance was extremely helpful, concerned, and gave me incredible information because I was overcharged. Dr. Tara claims she's going to reimburse me so now I'm getting everything for free, yes, she actually said that. That was before I knew she had overcharged me. Liberty was wonderful. I need to replaced this cap, it is that bad. Liberty will not pay her because it needs to be replaced & called my credit card, so far there is no credit for the cap like she claimed. We will definitely end up in small claims court, not only for this cap, but for the overcharge on the other cap. read more