Don't come here if u expect gud c.s. The owner is not personable AT ALL.Super catty Bad w/eye contact& in general has an ugly attitude. Stuck up BEYOND WORDS...Also making the rest of us blondes more of a stereotype, the washed out blonde tht works there sounds like a valley girl w/o the bubblegum& is just as snotty as the owner..My experience was nothing but negative. Every time I would come in, the owner kay would give me ugly faces & have a crap attitude. I figured it might just be my own paranoia only 2be proved wrong 2that assumption wen the owner became even more disrespectful..I asked4 my normal time(10 minutes)& she said "well I just changed the bulbs in this bed so you'll go for five" like I didn't even have an option..I replied nicely w/ "That's fine then. I will just wait." She rolled her eyes @ me, batted them in the strangest way & said "REALLY...? Okayyy but u have 2wait a while " & turned away from me. I proceeded, dumbfounded w/ "Ummm excuse me ma'am but I also have a ?..." I was wondering if I could get reimbursed for a day they were closed. She replied rudely AGAIN saying, "well that's a holiday &most businesses are closed then so y wuld u get any reimbursement?" Treating me like an ignorant person caz I asked her a simple&legitimate question ....I then proceeded 2 wait for a whole 2 minutes.. making it seem even more so that she just didn't want me 2 have the extra time 4 w/e reason. I left & told her 2 have a better day which she replied w/ another snotty, extended "yeahhh" ..having thedecency 2 walk out &make a phone call 2 her instead of doing the opposite &releasing my negative energy there embarrassing her in front of customers. On this phone call I asked 4 her name (which she refused to give me)i told her it's pretty pathetic someone half her age has more class than she does. I made it clear tht I would take this 2corporate. She then laughed@ me & hung up the phone! Obviously she found this funny considering I came2 find out this is a family owned business.I then called her back &said "U must feel pretty lucky 2own a business where u can treat people however u plz jus because u feel there are no consequences. Seeing as 2how you're aware I can't call corporate on u, I will be doing what is in my power& add 2the bad reviews writing my own details on the shit service your business gives" I might have sadly stooped down2 her low level& said a few more things tht were not so lady-like. After everything she pretended 2b sorry, astonished, &gave me a half-assed apology once she heard about the review&offered me an extra day for the trouble she caused saying she shouldn't of said "that word".4 sum silly reason@the end of the convo I accepted her fake, card-board-cut-out apology only 2find out a few days later she spoke about this incident 2 the snotty valley girl.. I called asking what day my month's tanning ended 2 make sure we had the same date. (& u guessed right, they did not match at all) Valley girl proceeded 2tell me it ended on the 2nd (when it should have been the 4th with the extra day she gave me) they claim 2giv ur 1st day tan 4free which wuld have made my tanning start day the 3rd.MissBubblegum then said "oh yeashe added tht day to ur account2reimburse u 4 the day we were closed..." not only did she admit she knew I had more time, she made it seem like I was entitled & got an extra day just BECAUSE I asked. I lether know they weren't doing me any favors& that's not the reason I should have an extra day... jus so we're clear I got the extra day for the way your supervisor spoke2 me.. @the end of everything I told her not 2worry about it cause I would rather go somewhere else anyway Shewasn't worried a bit & replied w/ her squeeky, please-stab-my-ears kind of voice saying "okaaaay" w/one last high pitched giggle & a click of the phone. & now you know the reason for this incredibly long and detailed review. I do not walk around feeling entitled2 anything. Like most people I expect 2receive back w/e I put out & it really is ridiculous that a 20 year old has 2remind grown women how 2act. I will not be giving them anymore of my time or money and can only recommend u do the same. Classic Tan is the way2 go if you're looking for a place that actually treats customers w/respect. I now need sum serious meditation to rid this negative energy. The only descent-mannered people there wuld b the owner's husband &the new brunette girl they just hired which is the only reason I'm giving any stars at all..2 add2 everything, I saw a tanning sticker left in the same spot for WELL OVER a week so I don't think they vacuum much& sometimes it smells funky. (Specifically room#6 jus in case the owner reads this...and yes ur welcome ^-^) again, an overall big waste of time &money. Like I said, I recommend Classic Tan. They are sweet as pie there, cheaper, better beds, ¬ ugly like the owner here. Greatly disappointed but gladly will never b bak. Prude needs luv in her life or sum serious yoga...=) read more