I have been going to Ellen now for years. I am so impressed with the service I receive here. I have…read morehad many bad experiences with previous hairdressers. Ellen is able to understand exactly what I ask for (even when I'm pretty vague) and turn it into the style I want. :)

Very particular about who does my hair. Had the same barbers for years until he retired. Had to go…read morelook for another one and stumbled upon this place. Run by two friendly lovely ladies who not only cut my hair like I wanted but improved upon it. A small hair salon with huge personality and at a great price. I would highly recommend anybody using this place for a trim or a whole new look.

the twins are well known in Wakefield for hairdressing and have worked at various hairdressing…read moresalons all over Wakefield, they completed their training at Dimensions many years ago and are fully qualified to cut both men's and ladies hair, they have now branched out on their own and acquired their own shop which as been opened as a barbers. Having used Fay and Sally to cut mine and my children's hair for many years I was surprised to see the prices in their barbers and that for as little as £3.50 a lady can have her hair dry cut by a professional hairdresser, this suits me as I used to pay a lot more for the same hairdressers in a different shop when they worked for others and it was £21 then many moons ago, I would recommend this shop whole heartedly to anyone but wouldn't need to as the full barbers would show for itself how popular they are.

I have Attended Scott banks for over 15 years, stayed loyal and paid over the odds year after year…read morewith only one previous complaint when I decided to try their cheaper salon Evolution. Recently paid £170.00 for cut and colour and couldn't be more disappointed. Not the colour I wanted and came out with an uneven cut with no layers and one side of my head had a few random mucky blonde highlights. Called to advised I was unhappy with the way my hair had been done.. I received a call back from Scott banks himself who just stated they're not prepared to redo my hair and that they are more about looking after the quality of hair and preventing damage. I understand this to a point and i was fully aware i would not achieve the result i wanted on my first visit but for 170.00 i expected a LOT more. The consultation form you sign in advance is clearly a way for them to do as little as possible to earn more money long term. i understand the breakdown of costing £50 cut and finish, £80 colour, £20 toner and £20 for Olaplex. 50.00 paid for a cut with no layers (i asked for lots of layers) this in my opinion should of been fixed or refunded. 80.00 for colour - a few highlights barely noticeable is not acceptable for such a well known , highly rated salon. 20.00 for toner and 20.00 for oplex i am not disputing. I was not even asked to come in to the salon to show what I was unhappy with or for him to see the mess the stylist had made. completely patronised and fobbed off. whether a salon agrees with my complaint or not its good customer service to invite you in to discuss it further. I have since paid elsewhere to correct their mess (7 days later and less than half the price) and my hair is exactly how I wanted it. no thanks to Scott banks. I will not be returning to Scott banks and hope my friends / family who are also long term customers will be doing the same.

Such a lovely salon! I saw Joanne at Evolution and was given a lovely welcome and Joanne was…read morelovely. Great customer service and I came out with gorgeous hair! Definitely recommend!

I tried this salon the other day and think I was generally happy with things, if I balance my…read moreexperience with the extremely cheap price tag! Had a bit of a strange experience with the stylist who was quite abrupt and rather unfriendly towards Customers. She made a bit of a hash of my fringe and I had to go back the next day, she argued that I had only asked her to cut half of my fringe (me thinks not) and then said it was too short, which it so isn't. She did rectify it for me and now the over all cut is pretty good. Still bemused as to how the confusion arose and maybe I did play some part in it somehow... The price was extra cheap as I said and I think I may go back but will maybe seek out a different girl as my experience was quite odd last time, still was only £13.95and the place was nice and clean and tidy, maybe not a bang tidy result though hahaha!

I was very happy lovely staff can't make out why anyone would say different, the lady who did my…read morehair was great and I am very happy with the cut and it's easier now for me to do my own hair after washing it. I would recommend them. Thank you

This is my local Spa and Salon and I now always go for my little treats…read more Really enjoy my visits and the prices are not bad either. The Staff are so friendly and approachable. Reception seems to be better covered these days and phone is usually answered much quicker now. It is worth persevering and I would really recommend this little haven to all, really peaceful and welcoming.

I have been going to Serenity for a couple of years now and the reason why I have not strayed to…read moreanother salon is the service, convenience, loyalty scheme and cost. I have to go out of my way to get there but it is well worth it. The therapists are well trained, prices of treatments competitive and the convenience of a free car park where you can quickly run to the safety of your car, after having such treatments as eyebrow waxing where you don't look your best after treatments such as this!!! Paula, the owner, is very customer focussed and ensures that clients feel special each visit. As the other comment mentioned about the reception not being manned, the answerphone is always on and they DO call you back when you leave a message as soon as they are available. I certainly have the patience to wait and wouldn't go anywhere else.