As with most large hospitals there is some variation in the quality of service offered by the…read morevarious Departments. Our experience of A&E has been quite good; our 3-year-old attended the new children's A&E Department and had a positive experience there (although we were waiting for a while at times). The maternity unit was brilliant when our first child was born (in 2003) -- they could not have been more helpful -- but we'd only be able to rate them as satisfactory when Number Two arrived on the scene. The Orthopaedic Department is good, with waiting times once you get there kept to a minimum. The staff in ENT are good but the waiting times are longer. So overall, a mixed bag. I object to paying for parking at hospitals, but then they all do that now

Large NHS hospital which does what it has to, to an acceptable standard…read more As with many parts of the NHS there are woeful inefficiencies, and patients can be kept waiting around for inordinate amounts of time. Whether thats in A&E or on a hospital ward. At an estimated £900 per night per patient, it should be in their best interests to put everything in place to allow a patient to leave as soon as practicably possible. Its a large hospital and I have encountered differing experiences from the medical staff. From wonderful doctors and nurses who take time to explain things to you and really have a caring manner, to some nurses and health care assistants who are clearly there because they need a job and don't really have a great caring nature. Lots of parking available, though the only option os to pay for 24 hours at a cost of £3. If your relative is in hospital for 2 weeks, this cost really mounts up. You also have to put your car reg into the machine, to make sure that you don't share your ticket with anyone else! It is possible to park in the estate on the other side of Plodder Lane for free, and then its a 5-7 minute walk to the main entrance. Parking is free for blue badge holders.

Let me first start by writing that The NHS is a wonderful national institution that has seen me…read morethrough many operations safely and I admire and respect its employees. However, when my Dad had his operation cancelled, TWICE, THE DAY BEFORE, enough was enough and he went private. Being admitted to The Spire was like checking into a four star hotel. No queues, no waiting time, no stressed out nurses and sleep deprived junior doctors, No busy wards with dubious bed neighbours telling you all about their prolapsed piles, no, no, no, The Spire is private darling and that would never do!! It had free parking, a lovely, friendly receptionist and pleasant waiting area which we were in for almost a minute before a porter came to fetch dad and introduce him to his room. Quite honestly, having had no experience of private hospitals before, the room was not quite as elaborate as I expected. Maybe the chaise longue and swags and tails curtains in my imagination were a bit farfetched. The Spire's bedroom looked like a nice Premier Travel Inn with a TV and a lovely white en-suite bathroom. I suppose I was regarding the whole situation from the wrong perspective. The Spire is not about the decor, it is about providing excellent quality individual care in an environment where a patient can choose their own consultant, experience tremendous facilities and have their ailments addressed promptly. Actually, it was well posh! Dad had to choose from a menu of full English or Continental breakfast, a typical dinner was chicken and sweetcorn soup and prawn salad- he didn't want to leave!. All the staff were so friendly and there were no visiting restrictions. Dad was more than amused to realise that most of the patients were there for cosmetic surgery and I must say that I did have a look at what procedures are performed there ( boobs, nose job, lipo, tummy tuck, eyelid surgery and bingo wings...... I was just curious). Great hospital, lovely staff and dad received the treatment he deserved.

Had hip replacement surgery recently, completed by Professor Max Fehily. From the start of the…read morewhole situation it has been extremely good. The Professor is a wonderful gentleman supported by a Brilliant team within the hospital. At every stage from appointment to admission through recovery to discharge the staff have been wonderful. The Hospital Director Mr Eadsforth has continued to improve and enhance the experience of both patients and staff, and he is well- liked and respected within the organisation. The food is excellent and I highly recommend this hospital if you are contemplating a procedure in the near future.

The major hospital in South Manchester, situated in Wythenshawe. Of late, this hospital has grown…read morein size due to an extensive redevelopment and addition of facilities and clinics. It's one of the most respected research and teaching hospitals in the UK and it's chest clinic one of the best (with some of the country's best professors working within the units). I was there last year (once in the chest clinic as it happens, and once in A&E) and given the usual negativity NHS hospitals receive, my experience was nothing but highly positive. The care and understanding and expertise of the staff is outstanding in what can often be unnerving places. It's a sprawling site and facilities are improving all the time (they're currently building a large health campus on site). I think the majority of people having to visit here would be equally positive.

I gave birth to my daughter in the Maternity Dept at Wythenshawe Hospital. After being in labour…read moreand stuck on the triage ward, I was transferred to Delivery when my waters broke and had fantastic care and support from the midwives there. I had a long an exhausting labour (with epidural) all night and finally gave birth to my daughter at 6.20am on the Sunday morning in Nov 2008. I could not fault the midwife or the student midwife who looked after me, they were amazing! If it wasn't for them, I probably would have wound up in theatre, having my daughter by C-section. The doctor who delivered my daughter (she had assisted delivery) was equally fantastic, and very professional. They looked after us so well and made coffee and toast for us after I had showered and freshened up after the birth. Sadly, I can't say the same for the ward I was on after having my daughter. The put me in a 4 bedded ward opposite a 15 year old who had the most annoying boyfriend and about 50 familiy members come to visit at visiting hours. Having had no sleep for 3 days and an exhausting labour, all I wanted to do was curl up and get some sleep, but I coudn't. The midwives on this ward basically left us to it, and after 1 night's stay there, I'd had enough and discharged myself and my daughter. Needless to say, we both recovered at home very well and the community midwives were very pleased with our progress.

I used this place for some out-of-hours health-care (a minor infection) one evening last month and…read morethey were very helpful. The place was clean and efficient; indeed, it was so quiet that I couldn't help wondering whether or not it was cost-effective to keep it open -- but I daresay there are other times in the week when it's much busier. And (despite the cost) I really appreciated the convenience of having access to healthcare professionals when I needed them, rather than when it was convenient for them. They wrote me a prescription; I was able to get the medicine on the way home; job done. Thank you, NHS.

I have had the absolute privilege of knowing Debbie for over 10 years, and I can say without a…read moreshadow of a doubt that she is an absolute credit to Urban Village Medical Practice., during a time when my health was very poor and I was struggling, Debbie went completely above and beyond her professional duties. She took the time to ring me every single day just to check in on me and make sure I was okay. That level of consistent, genuine care is rare, and it is something I will never forget. Over the past decade, she has truly become like a part of our family. We all know her so well, and she is always checking up on us to see how the whole family is doing, which we deeply appreciate. No matter how busy she is, nothing is ever too much trouble for her. She consistently goes above and beyond, bringing an immense amount of patience, empathy, and genuine warmth to every single patient at the surgery. Debbie is a beautiful, pleasant lady with a profoundly kind heart. Her dedication to her patients transforms the standard of care into something deeply personal and comforting. Urban Village Medical Practice is incredibly lucky to have her, and we are so grateful for everything she does. Thank you, Debbie, for being the wonderful person you are! we love and appreciate you ellie

I have had cause to contact the surgery for assistance in caring for my Mother, and as always they…read morecan never do enough for you, from the clerical staff administering my calls and emails to the GP's especially Dr Capper who's manner is so caring and reassuring. Once all the panicking has subsided by my Mother certainly not Dr. Capper, a calming comment of "I'll follow up on Thursday to see how we are progressing", is enough to let you know your being cared for by professionals who truly care. Thank you for attending today an excellent response to my initially morning email, I received an initial phone call from Dr. Capper who then attended early afternoon, I then received a confirmation text from Dr. Capper reporting the prescription had been sent to Pharmacykwik, a quick call to Muckram who also provides a spectacular service he assured me Mum would have her prescription later today. Now who couldn't fail to agree the team at Urban village along with the support of our Pharmacies are delivery a truly awe-inspiring service. Thank you again for supporting my Mother and I.

I collapsed outside the hospital, screaming in pain and unable to stand. Three paramedics stood…read morebeside me smoking cigarettes and would not acknowledge me until they were flagged down- after which they rolled there eyes and angrily threw their cigarettes away. I was berated by staff for taking codeine (which I had been prescribed). I waited an entire day in extreme abdominal pain. Every couple of hours a nurse would come over, prod me in the stomach and ask if it hurts, which it clearly did and then told me I needed a scan. Eventually I had the scan at two o'clock the next morning. I had arrived at the hospital at 8am. Everytime I enquired about my situation the nurses would roll there eyes and sigh loudly. I get that the NHS is underfunded and that long waits are to be expected but belittling and ignoring patients who are in pain and scared Is disgraceful. If I'm ever in need of a hospital again I will absolutely take the risk of travelling further away and going to the Royal Hallamshire as I would not put my health into the hands of Northern General again.

I was rushed to the trauma unit and two nurses cut off my saturated clothes first. The nurses were…read morevery caring and gentle. All staff very pleasant, friendly and professional. No bitchiness or name calling was in my ear shot.No one seemed stressed or under pressure and plenty of staff at all times. When I used my buzzer it was answered promptly. Very clean, tidy hospital with everything in order. The nurses checked on me often and I can honestly say there was not one person there who I thought was incompetent or lacked skills in their profession. The physiotherapists worked well as a team and did everything to help me. A big thank you to the orthopaedic team at this hospital. You should be proud.

The hospital outpatient department was busy, but friendly and proffesional staff, with a cleam…read moreenvironment exactly what I expect from a hospital

This was my doctor's surgery all my life before moving out of the area. Unfortunately (for us, not…read morehim!) the family doctor retired from here a few years back, and I haven't really found a suitable replacement. I suppose that will happen if you're a non-hypocohondriac and therefore don't really get the chance to build the same rapport with another. You need to call early for an appointment - they are always full to capacity. And it is sensible to set off early to secure a parking space. Within the last couple of years, the pharmacy inside has become a Boots branch and they have introduced a computerised check-in system. The waiting room has always been a fairly pleasant place, with obvious care and attention put into the noticeboards around the edges. Who said you need magazines for interesting reading material? Although these are usually available too!