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    Tally Repairs

    5.0 (1 review)
    Open 9:00 am - 9:00 pm

    Services - Tally Repairs

    Pressure or power washing

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    7 years ago

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    Sears Appliance Repair

    Sears Appliance Repair

    2.1
    (27 reviews)

    The technician who arrived at my home was a complete pleasure and yet there was a very real problem…read morewith my experience with Sears. I had called and ended up doing a chat as I had asked the question... I had checked my owners manual and was unable to find the possible code to resolve my locked door problem without the need to send a service person to my home. No one was able to provide that information. When the service man arrived he went to the oven and pressed the lock key for 3 seconds and the problem was resolved. It cost me $109.00 for a 3 second fix that I had requested when I contacted the Sears service department on line and also by phone. And yes, when I was less stress and went back to my owners manual I found the information. Why couldn't I get the help from Sears on the phone or over chat when I requested help? Thanks Sears.... It is about the money not real customer service. And now in order to leave a review I have to use google or yelp and get an account I really don't want..... :( Gayle

    THIS REVIEW IS NOT ABOUT THE TECHNICIAN…read more Scott was definitely on the ball, he was amazing and did everything that was needed to be done to get my repair taken care of, he was prompt, & (HE) always kept in touch with me on what was going on, and when he was on his way, SCOTT is an outstanding employee if you had a 10 star program, he would be 10 stars. With that said your AI communication with your customers is horrible. Anytime I would need to get a hold of somebody with Sears Repair service it was impossible if it had not been for Scott I would've dropped my warranty program and found somebody else. He is the only one that saved you from me dropping you. I work with customers every single day on the phone and I have to coordinate drivers with customers. I always keep in contact with the customers and the drivers to make the Customer experience as easy as possible. In the end the technician is the last one to see the customer face-to-face. Scott did an amazing job ! But again your communication with your customers is horrible. Worst experience I've ever had on a Repair as far as Customer Service goes.

    Tally Repairs - homeappliancerepair - Updated August 2026

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