My children have gone to Dr. Emilie at Tooth Story in Manhattan, Kansas for 6 years. We have always…read morehad a good experience. No issues, the staff was kind. Recently my son and daughter went in for a routine cleaning. First at the cleaning our images were viewed at a computer in the lobby where other patients' families were. We were told they both had cavities and would need to have follow up appointments. 3 weeks later my son went in for his cavity. He was given nitrous oxide without consent. They fixed his tooth with a crown. The evening of his fix and the next 3 days he complained of pain in a different tooth. His tooth also chipped Sunday evening. The office is of course closed Friday-Sunday. First thing Monday morning I called the office and asked for my son to be seen. They do not see patients on Mondays, I did request him to be seen the next day or as soon as possible. They did get me in the next day and my son had his tooth pulled, a spacer put in and again given nitrous oxide without my consent. After the procedure was done I was asked to checkout and pay and told Dr. Emilie would talk with me. I was brought back to a room where Dr. Emilie and one of her staff were. She asked me about my phone call with her staff and I explained what had been said, I honestly do not feel I was rude on the phone at all. She then goes on to tell me that my son's pain. My son's discomfort was not her fault but mine. She told me I was a NEGLIGENT mother and my husband, and I were negligent parents for not bringing our son into her office in a timely manner. She told me I caused my kid pain and for his tooth to chip. She looked me straight in the eyes and told me I was a negligent mother. She is cruel, heartless and completely unprofessional. I would absolutely never recommend my worst enemy to leave an office feeling like I did. My greatest joy in life and greatest priority is being a mother and I left there feeling in every way like a failure.

Absolutely amazing! One of the first dentist offices that I enjoy with a passion. The staff was…read moreamazing, the building was clean and amazing, and the work that they did was phenomenal. The staff really did interact how I imagined that they should, and they met my standards and exceeded them! They held a conversation and asked questions that made you think or they told funny jokes. They do a very well job at interacting with children! The building was clean and even though it was a house turned into a business l, they did a fantastic job at turning it into an office and the layout was fun. They treated me well in general and was ok that I am a little bit slower and doing what they asked me. They asked for my preferences and helped a lot.